Rating 1 out of 5 stars with 3 reviews
See more imagesMICHAELR Posted
Ordered product and was delivered with an absolutely destroyed box and a few crushed objects inside the box. Returned for another and same thing with the addition of a disfigured hood. Apparently looks like they use the hood to play soccer with during shipping process. The box has over 5 stickers mentioning delicate, handle with care, but apparently the delivery service cannot read.
This review is from ZLINE - 34 inches - Externally Vented - Range Hood Insert - Stainless Steel
Posted
Hello, thank you for taking the time to share your experience. We sincerely apologize that your ZLINE Range Hood arrived damaged on multiple occasions. We understand how frustrating and disappointing it can be to experience repeated delivery issues, especially after arranging for a replacement. While shipping and handling are managed by the retailer's designated carrier, we regret the inconvenience this has caused. At ZLINE, we strive to provide high-quality products and a positive customer experience, and we appreciate you bringing these concerns to our attention. If there is anything further we can do to assist, please contact our Customer Experience Team at zlinekitchen.com/contact.
Philpanf Posted
Complete Junk. Used it for less then 6 months and all the button are already broken. It is actually useless now.
This review is from ZLINE - 34 inches - Externally Vented - Range Hood Insert - Brushed Stainless Steel
Posted
Hello,
Thank you for your feedback.
We would be happy to help you get the parts you need to fix your range hood.
Our range hoods do include a 2 year parts warranty.
Please call us at (614)777-5004.
Thank you.
Jenny Posted
I purchased this product in May and was remodeling my kitchen and didn't get 2 using the hood until around Oct, and the lights are already not working properly.
This review is from ZLINE - 34 inches - Externally Vented - Range Hood Insert - Brushed Stainless Steel