Customer Ratings & Reviews
- Model:
- S33
- |
- SKU:
- 6425831
Customer reviews
Rating 4.6 out of 5 stars with 2060 reviews
(2,060 customer reviews)Rating by feature
- Connection Quality4.7
Rating 4.7 out of 5 stars
- Performance4.7
Rating 4.7 out of 5 stars
- Setup4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers love the SURFboard S33 modem for its speed and overall performance, with many reporting it supports their high-speed internet plans and delivers blazing fast speeds. The modem is also praised for its ease of use and setup, especially with the Xfinity app, and its 2.5 Gbps Ethernet port. Some customers have noted concerns about the modem's heat and price.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Setup
Rated 5 out of 5 stars
expensive, but worth it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quick setup and easy use. Definitely get the 2.5 GB, but my ISP doesn't have gig service. Definitely recommend.
I would recommend this to a friend Rated 1 out of 5 stars
ARRIS FAIL
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.BEWARE, you may purchase this product and get a version number (v1, v2, v3, v4, v5 ....) that does not work with your internet service provider. Unfortunately, you won't know what version number your are purchasing until you unbox the product. ARRIS - if the product's version number matters for customers, you need to indicate the version number somewhere on the packaging of the product or on the retailer's website. My kids like those cheap mystery toys, I don't like a $200 mystery modem. Do better ARRIS.
No, I would not recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Modem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My new modem works great. Very easy to install. It took less than ten minutes to have my network up and running.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 4 out of 5 stars
Seems to work
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good, despite some setup hiccups........
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Reliable Upgrade For Comcast Users w/ Room To Grow
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use Comcast for cable Internet, where over time it is required to upgrade the modem to keep up with infrastructure upgrades. In short Comcast recently updated their infrastructure to offer higher speed connections. The result was not only that my older modem could not take advantage of the higher speed offering, but in fact was under performing because less channel capacity was allocate to legacy modems. Setup was something of a hassle where the instructions say you can setup the model without a cellphone. In fact I was forced to download the Comcast app to provision the new modem. Once provisioned, I deleted the app from my phone. All that said one the modem was provisioned, software updated, etc it is 100% solid without any dropped connections.
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Modem review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Needed an upgrade and Best Buy associate gave me several choices to choose from. Very helpful.
I would recommend this to a friend - Cons mentioned:Heat
Rated 5 out of 5 stars
works good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this modem works very good. does run a little warm but not to bad. looks kinda cool.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Performs as advertised
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Plug and play. No issues at all. Replaced a modem that was "unsupported " by Xfinity
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Modem
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have been using this new modem for about a month. It had been great, no issues.
I would recommend this to a friend Rated 5 out of 5 stars
Worth it when the price is around $100
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The modem is very stable and very compatible with my Xfinity so far.
I would recommend this to a friend- Pros mentioned:Ethernet port
Rated 5 out of 5 stars
Excellent Modem for the Price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Future proof yourself with the Arris S33 as it is the latest modem at an affordable price and a 2.5 Gbps port.
I would recommend this to a friend Rated 5 out of 5 stars
Amazing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very strong connection and stable. Easy setup and use.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Awesome Blossom
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome blossom Extra awesome thank you thank you.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 4 out of 5 stars
Recommended Product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to switch out my old modem and router that got fried. This is a nice small reliable modem. I recommend it if ur looking to upgrade ur current device.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Surfs up!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works like a charm, surfs the net smoothly cutting through the traffic.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great Modem
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This cable modem replaces my previous Arris modem. The modem works great. It was easy to set up and activate.
I would recommend this to a friend - Pros mentioned:Speed
Rated 4 out of 5 stars
False advert
|Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.4 stars bc this did NOT come with a surfboard. Anyway…this modem works pretty good!
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
MOdem
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good purchase because I was tired of paying comcast for there rental modem
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Two Thumbs up
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.was easy to get setup and running and works great with my Nighthawk router.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 4 out of 5 stars
3.1 docs
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seemed great. Just returned because husband chose a different modem he liked a little better. But no issues with this one. It would have been just fine.
I would recommend this to a friend






