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Customer reviews

Rating 4.6 out of 5 stars with 1045 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers value the Galaxy Book2 Pro 360's lightweight design, excellent screen quality, and good performance. Many appreciate its ease of use and long battery life. However, some users express concern regarding the limited number of USB ports and the device's tendency to overheat during intensive use. The ample RAM is also a frequently cited positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 1,045 reviews
  • Pros mentioned:
    Processor speed, Screen quality

    Rated 5 out of 5 stars

    About time!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best laptop I have purchased in years!!! Great speed, great media, perfect slightly raised keyboard, and excellent transitions between the laptop and my Galaxy Note!! Great touch screen response. Only slight issue-fingerprint reader... Sometimes it doesn't read, but it may be due to finger positioning. Thank goodness it gives the traditional alternate methods to login as backup!

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen quality

    Rated 5 out of 5 stars

    Samsung Laptop

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sleek, pretty color. The touch screen is so clear. Very fast love it connects to Samsung phone. Lot of special features when they connect.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Thin & Sleek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My previous laptop was an old, big & clunky machine that weighed over 5 lbs and was a pain to pack and take with me anywhere. I was looking around at new laptops. I do have a main desktop computer that I use most of the time, but still like having a reliable laptop for traveling (and for those times where I'm just sick of sitting at my desk lol). I fell in love with how thin and light this laptop was and being a graphic designer, I LOVE the 2 in 1 where I can fold it back and use it as a drawing tablet without the need for an external accessory. Also, it comes with the S Pen already. No need to make an additional purchase like most other products. It wasn't on sale when I purchased it, but it ended up going on sale the week after. I was able to bring my receipt to Best Buy and they were able to refund me the difference. It was already worth it at full price, but with a discount, it's a no-brainer. Since I use a lot of intensive programs, the battery life isn't the greatest thing, but I'm usually near an outlet when I use it anyway so it doesn't bother me that much.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability, Processor speed

    Rated 5 out of 5 stars

    Excellent laptop

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using this product daily. Good display, rapid speed. easy to transport.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen quality, Weight

    Rated 5 out of 5 stars

    Dana's new computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent machine - fast, light and with a great display screen!

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Weight

    Rated 5 out of 5 stars

    Great personal Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like this computer, its fast, its light, i do wish it was a different form factor for the extra SSD slot. kind of limits the SSD's you can buy. I'm loving this computer and very glad i bought it.

    I would recommend this to a friend
  • Cons mentioned:
    Usb ports

    Rated 4 out of 5 stars

    First Impressions

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received computer in excellent shape after having to have it ordered into my local store. It was very easy to set up. I have not used it an excessive amount since purchase, but everything seems to be running well. I can have multiple tabs open at a time, and everything loads fairly quick. I have not tried using the laptop in different positions other than flat on my desk but am excited to do so. The screen is bright and vibrant, keyboard and mousepad work well. One of my favorite things is probably the pen that came with the laptop. I love being able to use the touchscreen feature without getting fingerprints all over the screen. A few cons I have noticed is: 1.) how loud the cooling system is. I will be using this computer in college, and it may get annoying to classmates in close proximity when the cooling system kicks on (and this seems to be pretty often if I am using the computer very actively i.e. many open tabs, working on a google doc, etc.). 2.) The laptop keeps disconnecting to the internet. This could possibly be due to not living in an area that has the best internet connection, but it is happening a bit excessively. I don't think it should be happening as much as it is, especially when I am the only person using the internet when it occurs. 3.) This is partially due to me not paying close enough attention, but there are no usb ports. I will now have to buy an adapter. I guess this may not be such a deal breaker to some, but I am not excited to have to spend extra money to buy and adapter when, in my opinion, the laptop should have come with at least one usb port. Overall, the laptop is working well. This is mainly just my first impression. I will need to use it more to get a better understanding and opinion toward the computer. I'm hoping it was worth the money, and the pros will end up overriding the cons.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality, Weight

    Rated 5 out of 5 stars

    Great for traveling

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solidly build, light, good batteries and excellent keyboard.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Processor speed, Screen quality

    Rated 5 out of 5 stars

    Simple and good looking

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs great, display is very nice and it’s simple to use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability, Processor speed

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grwat laptop , Very fast , easy to use, great display.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 4 out of 5 stars

    Great price. Awesome graphics.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung touchscreen laptop is great. The price was great. The graphics are the best - very sharp, bright, clean and clear. It has lots of memory. The only drawback is the low battery life. Still, I highly recommend this laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jack of all trades, master of most.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop. I bought it because of the spen support and oled screen. My old laptop was IPS and was fairly decent. The display in this laptop blows it out of the water. It's calibrated for doing color-accurate work and I've been able to get into digital art again with it. I don't do art professionally any more but it's still good to keep my skills sharp. This laptop is primarily for content consumption/creation and general business use which it excels at. It does however have USB4 which opens up alot of other use case possibilities if you need to connect a GPU to it for example you can do so with an external thunderbolt enclosure. The one big drawback I've seen with mine is that the battery life is nowhere close to Samsung's claims. I do get a good 4-5 hours out of it for regular use... but nowhere close to the 11 Samsung says you'll get. I think they must've been running it with the screen completely dim in battery saving mode and at the lowest performance setting to get the 11 hours. That's just not reflective of how people use computers and I wish they'd stop doing it. Overall though I'm THRILLED with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Perfect computer for my needs

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the various positions that this computer can be used. Very fast. I would buy it again for sure

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Weight

    Rated 5 out of 5 stars

    Excellent, Excellent, Excellent!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new daily driver! This computer is light, big, and fast! The pen technology coupled with a lightning-fast processor and a mega SSD hard drive makes this a dream computer! The price is extremely reasonable, too! Coming over from Apple products, this computer seems to be a nice way to stretch my money and get into higher specs without breaking the bank!

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    My first samsung computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first time i have ever bought a samsung computer and i am so glad that i did. This laptop is SO thin and light- it practucally weighs nothing! The resolution is fantastic and the layout is easy to learn- this laptop has a samsung pen included that is awesome! I truely love everything about this laptop - i have been very cautious with it because i learned from the teviews that the screen cracks- i can see how that could be possible since it is so thin. I am personally very careful with ny laptop anyway.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Weight

    Rated 5 out of 5 stars

    The best laptop + the best price ever!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the lightest laptop I've ever held in my life. The display is beautiful and the included S Pen is such a nice addition! Absolutely love this laptop and everything it has to offer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung-Galaxy Book2 Pro 360

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Samsung Galaxy Book2 Pro 360 15.6" laptop. It has been a great laptop with fast and easy setup. The display is beautiful, the keyboard is responsive with a light touch. Battery life is incredibly long. I would recommend this laptop for everyday users to a 10hrs a day workload.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Best Ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best laptop I have ever used. Makes studying and course work a breeze and the versatility of the flip back option is great for reading. The screen is super clear and doesn't hurt my eyes, which is wonderful.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed
    Cons mentioned:
    Heat

    Rated 4 out of 5 stars

    Samsung laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the graphics and speed. Gets a little hot when charging but battery last quite a while.

    I would recommend this to a friend
  • Pros mentioned:
    Portability
    Cons mentioned:
    Usb ports

    Rated 4 out of 5 stars

    No USB ports

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my daughter in college. It's great for that as it has the pen for notes and things. It's lightweight so easy to lug around. One thing that surprised us was that there were ZERO USB ports. I had to purchase a C to USB adapter. This is something to keep in mind if you are wanting to gook up a printer or any other devise that requires a USB.

    I would recommend this to a friend
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