Customer Ratings & Reviews
- Model:
- TC7610
- |
- SKU:
- 4403610
Customer reviews
Rating 4.5 out of 5 stars with 92 reviews
(92 customer reviews)to a friend
Customers are saying
Customers enjoy the DOCSIS 3.0 Cable Modem's affordability and ease of setup and use. Positive feedback highlights its reliable performance and straightforward installation process. A few users experienced compatibility issues with their internet service providers. Overall, the modem receives praise for its value and user-friendliness.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Price
Rated 5 out of 5 stars
Great deal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I comped this for $40 and it was a GREAT deal! Working great!
I would recommend this to a friend - Pros mentioned:Setup
Rated 4 out of 5 stars
Great Connectivity
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the product. Set up was easy and it works really well.
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
Excellent Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product for using cable internet. Very Reliable.
I would recommend this to a friend Rated 4 out of 5 stars
Disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this router to replace one issued by the cable company to save $10 per month on my cable bill. I thought it was a good buy, and read the reviews...so I purchased it. No matter what I tried, I just could not get it to work for me, so I returned it with no problems. I have magic jack on my computer...so I guess that is the problem?
I would recommend this to a friend- Pros mentioned:Performance
Rated 5 out of 5 stars
A Best Buy for a Best Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product is highly recommended and it's really reliable
I would recommend this to a friend - Pros mentioned:Setup
Rated 4 out of 5 stars
Good device
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Seems to be fine. Set up was easy. Works as expected
I would recommend this to a friend Rated 4 out of 5 stars
Does the job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this so I could stop renting from my cable company. I was also hoping that it would give me a more reliable wifi signal than the rented one, however that wasn't the case. It isn't worse, but not better either. Still saving me money in the long run, so not a loss.
I would recommend this to a friendRated 4 out of 5 stars
Good modest speeds for the price!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was thrilled to junk my old unreliable modem when this came in! I had provisioned it and paired with my Google Onhub this was perfect, especially with download speed of 60mbps+ and 40mbps+ upload speed! Very reliable and its tiny compared to other routers, great look'
I would recommend this to a friendRated 4 out of 5 stars
Check with your provider
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When I tried to use this with Time Warner, they said it's only compatible up to 100mb speeds as it's shown in their website (regardless of the description here). So, check with your carrier...
I would recommend this to a friendRated 5 out of 5 stars
Good price for a simple & efficient modem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good price on a modem that works on Time Warner Cable's system better than the one I was renting from them. It'll pay for itself in 6 months since I'm not paying the $10/month modem fee anymore.
I would recommend this to a friendRated 4 out of 5 stars
Great Modem for the Price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's a very good modem for the price. The only complaint that I have is that it was a little trouble setting it up and getting it verified by the internet company.
I would recommend this to a friend- Cons mentioned:Compatibility
Rated 1 out of 5 stars
didn't work for me.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.seemed like a good deal, but this modem would not work with my cable provider. A good product, just not for me.
I would recommend this to a friendBrand response from TPLinkSupport
Posted .Hi Bikeman,
The TC-7610 Cable Modem is a great way to help eliminate monthly equipment rental fees, and is compatible with many major Internet providers. For a complete compatibility list, please visit our website here: http://static.tp-link.com/TC-7610_ISP_Certification_List_1476343290151s.pdf
For future reference, our Support Team is always happy to listen, and answer any questions you might have about our products. Please feel free to e-mail [email protected] and we'll gladly have a Support Agent follow up with you directly.
Best Regards,
TP-Link Customer Support
Rated 5 out of 5 stars
Just what i wanted
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This modem replaces my rented one from my provider. It will save me the rental fee from now on. It pays for itself in 6 months and after that its free.
I would recommend this to a friendRated 5 out of 5 stars
Money saver
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.gave time Warner their rental back and immediately started saving money. I'm very happy with this purchase.
I would recommend this to a friendRated 5 out of 5 stars
TP Link
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TP-LINK - Ethernet Cable Modem - Black works very good and solid.
I would recommend this to a friendRated 4 out of 5 stars
Was on sale and worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tried it out and liked it. worth the buy for me!!!
I would recommend this to a friendRated 5 out of 5 stars
Great internet modem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy install and setup with a live person for any support.
I would recommend this to a friendRated 4 out of 5 stars
cable modem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.it seems a great modem, but I haven't received mine.
I would recommend this to a friendRated 3 out of 5 stars
Works as expected but internet is up and down.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works as expected but internet is up and down. Working with TWC to determine the exact cause. Works well when up able to watch movies and shows directly and wirelessly with out buffeting.
I would recommend this to a friendBrand response from TPLinkSupport
Posted .Dear Dandy2Andy,
Thank you for taking the time to review our product.
We are sorry to hear that you have encountered these difficulties while using the modem.
We hope a solution has been reached regarding your issue. However, if you are still experiencing difficulty with the unit, our support team would appreciate the opportunity to assist you.
Please send us an email including your contact details along with a copy and paste of your review to the address provided below so we may follow up with you for additional details regarding your case.
We certainly hope this experience has not discouraged you from checking out more of our great networking products in the future.
Best Regards!
TP-LINK Support Team
866) 225-8139
ussupportteam@tp-link.com
Rated 1 out of 5 stars
Not For Me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was expecting "plug and play"; this product would not accept my wifi information. I had to return it
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hello Shay,
Thank you for your review and feedback.
Our TC-7610 DOCSIS 3.0 Cable Modem is a great way to enjoy your cable Internet while avoiding monthly equipment rental fees.
We see that you're concerned about configuring your Wi-Fi information. Please bear in mind that the TC-7610 is a cable modem, not a router, so it does not produce a Wi-Fi signal. If you'd prefer an all-in-one modem router combo solution, our TC-W7960 is a fantastic option.
For future reference, our Support Team is always available and happy to help. Please feel free to contact us anytime using the information below, and we'll gladly follow up with you.
We thank you again for your feedback and hope you will continue to consider TP-Link for your future network needs.
Best Regards,
TP-Link Customer Support
(866) 225-8139
[email protected]