See more imageswould recommend to a friend
Magicman4 Posted
I comped this for $40 and it was a GREAT deal! Working great!
dhurns Posted
Love the product. Set up was easy and it works really well.
sewsharon Posted
I bought this router to replace one issued by the cable company to save $10 per month on my cable bill. I thought it was a good buy, and read the reviews...so I purchased it. No matter what I tried, I just could not get it to work for me, so I returned it with no problems. I have magic jack on my computer...so I guess that is the problem?
Minuche Posted
Excellent product for using cable internet. Very Reliable.
Mickey77 Posted
This product is highly recommended and it's really reliable
Sunseeker Posted
Seems to be fine. Set up was easy. Works as expected
Brooklynn72180 Posted
I purchased this so I could stop renting from my cable company. I was also hoping that it would give me a more reliable wifi signal than the rented one, however that wasn't the case. It isn't worse, but not better either. Still saving me money in the long run, so not a loss.
CryoStasis Posted
I was thrilled to junk my old unreliable modem when this came in! I had provisioned it and paired with my Google Onhub this was perfect, especially with download speed of 60mbps+ and 40mbps+ upload speed! Very reliable and its tiny compared to other routers, great look'
Dematamr Posted
When I tried to use this with Time Warner, they said it's only compatible up to 100mb speeds as it's shown in their website (regardless of the description here). So, check with your carrier...
ArtNJr Posted
Good price on a modem that works on Time Warner Cable's system better than the one I was renting from them. It'll pay for itself in 6 months since I'm not paying the $10/month modem fee anymore.
naureen786 Posted
It's a very good modem for the price. The only complaint that I have is that it was a little trouble setting it up and getting it verified by the internet company.
Bikeman Posted
seemed like a good deal, but this modem would not work with my cable provider. A good product, just not for me.
Posted
Hi Bikeman,
The TC-7610 Cable Modem is a great way to help eliminate monthly equipment rental fees, and is compatible with many major Internet providers. For a complete compatibility list, please visit our website here: http://static.tp-link.com/TC-7610_ISP_Certification_List_1476343290151s.pdf
For future reference, our Support Team is always happy to listen, and answer any questions you might have about our products. Please feel free to e-mail USSupportTeam@TP-Link.com and we'll gladly have a Support Agent follow up with you directly.
Best Regards,
TP-Link Customer Support
chasfschre Posted
This modem replaces my rented one from my provider. It will save me the rental fee from now on. It pays for itself in 6 months and after that its free.
EddieK Posted
gave time Warner their rental back and immediately started saving money. I'm very happy with this purchase.
DeeM1890 Posted
TP-LINK - Ethernet Cable Modem - Black works very good and solid.
Persuea Posted
Tried it out and liked it. worth the buy for me!!!
shep Posted
Easy install and setup with a live person for any support.
MLRP Posted
it seems a great modem, but I haven't received mine.
Dandy2Andy Posted
Works as expected but internet is up and down. Working with TWC to determine the exact cause. Works well when up able to watch movies and shows directly and wirelessly with out buffeting.
Posted
Dear Dandy2Andy,
Thank you for taking the time to review our product.
We are sorry to hear that you have encountered these difficulties while using the modem.
We hope a solution has been reached regarding your issue. However, if you are still experiencing difficulty with the unit, our support team would appreciate the opportunity to assist you.
Please send us an email including your contact details along with a copy and paste of your review to the address provided below so we may follow up with you for additional details regarding your case.
We certainly hope this experience has not discouraged you from checking out more of our great networking products in the future.
Best Regards!
TP-LINK Support Team
866) 225-8139
ussupportteam@tp-link.com
Shay Posted
I was expecting "plug and play"; this product would not accept my wifi information. I had to return it
Posted
Hello Shay,
Thank you for your review and feedback.
Our TC-7610 DOCSIS 3.0 Cable Modem is a great way to enjoy your cable Internet while avoiding monthly equipment rental fees.
We see that you're concerned about configuring your Wi-Fi information. Please bear in mind that the TC-7610 is a cable modem, not a router, so it does not produce a Wi-Fi signal. If you'd prefer an all-in-one modem router combo solution, our TC-W7960 is a fantastic option.
For future reference, our Support Team is always available and happy to help. Please feel free to contact us anytime using the information below, and we'll gladly follow up with you.
We thank you again for your feedback and hope you will continue to consider TP-Link for your future network needs.
Best Regards,
TP-Link Customer Support
(866) 225-8139
USSupportTeam@TP-Link.com