
Customers admire the My Cloud EX2 Ultra 16TB for its storage capacity, describing it as having "a good amount of storage." They also appreciate the easy setup process, with comments like "easy setup and setting up accounts and copying files." The RAID feature is another advantage, as one customer mentioned, "I set up a RAID 1." However, the documentation could be improved, as some customers have expressed frustration with it.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Liking this item a lot. Access to files from anywhere is cool. The WD Cloud App is awesome. Set up was relatively easy but I could have definately benefited from having a pro help with set-up and configuration.
Posted by DIESEL
I got the 16TB version of this and really like it. I switched the RAID mode to get the full 16TB, as it comes with mirroring enabled, which is good if you want multiple copies of your data replicated across drives in the event one fails. You can also configure it as JBOD. The interface is extremely easy to use and I was able to plug it in to my router and get it up and running in a matter of minutes. I use this to store large files, and really all kinds of files, that I want to access from all of my devices and have had no issues with it in that regard. It also has the MyCloud function, which lets you access the files stored on the device from anywhere you can get an internet connection. You do have to create an account with WD to enable this, and then you can download the application for whatever device you are using to access it. While I use this to store all kinds of files, I also use it as a Plex server, and though I thought it would not perform well with its limited RAM and CPU, it has no issue with handling a few streams to different devices at a time. It also has 2 USB ports for plugging in additional drives. One neat feature is that you can set it up so that when you plug a flash drive in, it copies everything from the flash drive, so you can back up your flash drives easily. It also has the ability to install several useful applications, but some require purchasing a license or subscription. I already have a Plex pass, so that was no issue. I did install GoodSync and it works flawlessly. Initially I resisted using GoodSync because I didn't want to pay for it, but I am constantly downloading and moving data around and this takes the pain out of having to manually transfer everything whenever you need to transfer files. Time will tell how reliable it is, but for home use, I would say this is a great device. Just keep in mind that when it comes, mirroring is enabled by default, so you will only see it as one 8TB HDD.
Posted by trikedik
This a great product for beginners that need to store lots of data, have redundancy (not backup) and simple to configure. The My Cloud EX2 already comes configure in Raid 1 so of the 16TB, you have 8 TB of storage with 8 as redundancy. If one drive fails you just buy a new one, replace the bad one and it copies the files for you. And this version is upgrade-able to (2) 14TB hard drives.
Posted by Julio