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Customer Ratings & Reviews

Your price for this item is $749.99

Customer reviews

Rating 4.3 out of 5 stars with 39 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers admire the My Cloud EX2 Ultra 16TB for its storage capacity, describing it as having "a good amount of storage." They also appreciate the easy setup process, with comments like "easy setup and setting up accounts and copying files." The RAID feature is another advantage, as one customer mentioned, "I set up a RAID 1." However, the documentation could be improved, as some customers have expressed frustration with it.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Applied Filters:
Page 1 Showing 1-5 of 5 reviews
  • Pros mentioned:
    Ease of use, Reliability, Storage capacity
    Cons mentioned:
    Wifi backup

    Rated 4 out of 5 stars

    Dependable backup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t wait to buy a dependable back up! This one has two 8 tb hard drives. Connection and set up is relatively quick and easy and is reasonably quiet. The initial back up takes quiet a bit of time to complete. Backs up content from several Macs and one HP laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Raid, Reliability

    Rated 5 out of 5 stars

    NAS storage

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as a backup storage. Opted for the RAID storage since I have a large storage. No Issues so far.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    I prefer having my own cloud!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is better, faster, and more convenient than internet only clouds. I've used Western Digital products for years and am satisfied with the reliability of their products.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Best Private NAS on the market..!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 2nd NAS I've owned from WD. Retirring the first which has been running for 9 years..! Great customer service, simple to manage and highly relieable...!

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    good buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would definitely buy again, very good product, held up well!

    I would recommend this to a friend