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Customer Ratings & Reviews

Your price for this item is $749.99

Customer reviews

Rating 4.3 out of 5 stars with 39 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers admire the My Cloud EX2 Ultra 16TB for its storage capacity, describing it as having "a good amount of storage." They also appreciate the easy setup process, with comments like "easy setup and setting up accounts and copying files." The RAID feature is another advantage, as one customer mentioned, "I set up a RAID 1." However, the documentation could be improved, as some customers have expressed frustration with it.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-3 of 3 reviews
  • Pros mentioned:
    Ease of use, Reliability, Storage capacity
    Cons mentioned:
    Wifi backup

    Rated 4 out of 5 stars

    Dependable backup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t wait to buy a dependable back up! This one has two 8 tb hard drives. Connection and set up is relatively quick and easy and is reasonably quiet. The initial back up takes quiet a bit of time to complete. Backs up content from several Macs and one HP laptop.

    I would recommend this to a friend
  • Cons mentioned:
    Wifi backup

    Rated 4 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes a bit to get it all set up & running -- slow to back up over WiFI but relatively fast using LAN connection. Doesn't play well with Sony XBR65x850D, but I think it's more of a problem with the TV then the NAS. Videos that the TV will play from a flash drive, the TV says aren't a reconizable format when I try to play them from the NAS.

    I would recommend this to a friend
  • Cons mentioned:
    Wifi backup

    Rated 4 out of 5 stars

    Works good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best with T10/100/1000 LAN connections -- gets slow transferring using WiFi connection. Not the fault of the My Cloud.

    I would recommend this to a friend