Customer Ratings & Reviews
- Model:
- DMX1037S
- |
- SKU:
- 6428592
Customer reviews
Rating 4.5 out of 5 stars with 79 reviews
(79 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers are pleased with the 10.1" digital media receiver, highlighting its ideal screen size and the instant improvement in sound quality it provides. The wireless CarPlay feature is also a favorite, functioning seamlessly. Users appreciate the unit's ease of use and the convenience of the volume knob.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Screen size
Rated 1 out of 5 stars
Make sure you get some kind of warranty
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for full price. Its a nice screen and installation was easy but unfortunately I couldn’t install it for a few months during the covid scare. The radio started restarting itself non-stop soon after installation. I figured maybe I did something wrong so I paid an installer to check the install and everything looked good. Thats when I reached out to warranty. Had to mail in the radio, but they told me it arrived broken and I would have to pay almost full price to have it repaired. Whats worse, the only way to get it shipped back would be to pay them another fee. I lost 1500 bucks on this thing. If you buy this, make sure its installed and tested the same day and run it through its paces before the return window ends. I wouldn’t trust the warranty process for this manufacturer. Lesson learned.
No, I would not recommend this to a friend Rated 1 out of 5 stars
So far expensive garbage.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had this radio 3 days and it will not stay on. It has no sound and displays a speaker wiring error. I’ll not mess around with best buy or KENWOOD for a minute. As much as this cost this problem should have been solved years ago. Ive looked up the exact issue and some poor people have been having this problem for years. Over 3 grand in the entire system.
No, I would not recommend this to a friendRated 1 out of 5 stars
Sales and install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Radio is okay it could be better is Best Buy geek squad could have installed it correctly. I went 3 times for my install and it’s still messed up. I hear a hissing noise constantly and my rear speakers do not work.
No, I would not recommend this to a friendRated 1 out of 5 stars
Defective radio
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I received the radio and wired it up and did not work sent in to have repaired have not seen the radio in four weeks
No, I would not recommend this to a friendBrand response from JVCKENWOOD USA Team
Posted .Hello Valued Customer, thank you for sharing your experience and review on the KENWOOD DMX1037S receiver! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue that you are experiencing so that we can provide you with a solution. Please call us at 800-536-9663 or e-mail us at support@ccc.kenwoodusa.com to advise us of your specific issue and we'd be more than happy to help you. Thank you for choosing KENWOOD!