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Customer reviews

Rating 3.9 out of 5 stars with 868 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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74%would recommend to a friend

Customers are saying

Customers frequently mention the positive aspects of the 6.8" Android Auto™ and Apple CarPlay® Bluetooth® Digital Media (DM) Receiver, such as its Apple CarPlay integration, sound quality, ease of installation, user-friendly interface, and affordable price. However, some customers have expressed concerns regarding the durability of the product, particularly the screen, which they claim may develop issues after a year of use. Additionally, a few customers have reported issues with the product's warranty and radio functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-20 of 99 reviews
  • Rated 4 out of 5 stars

    The best inexpensive way to modernize a vehicle.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great screen - very responsive. Sounds good. Install was pretty easy (BestBuy install was backed up for weeks, so I did it myself). My only real complaint is the capacitive touch 'buttons' for volume, power, etc. They are horrible. You can't see them in daylight. You can find them by feel. You can't quickly change the volume or mute. I'd gladly give up screen real-estate for a knob. Maybe it's ok if you have steering wheel controls, but the vehicle this is in is older and doesn't. Doesn't seem like too many options out there with real controls unless you spend a fortune or go with some off-brand, though.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Pioneer, apple car play radio double disc radio.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works really well in old trucks. Looks kinda silly in a old dashboard but it does what it was invented to do.

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing the feedback on the product, we appreciate your time. PUSATechAnswers

  • Pros mentioned:
    Features

    Rated 4 out of 5 stars

    Best radio for the money!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought on sale for little sister's car. Probably one of the best budget friendly touchscreen radios for the money. Lots of good features, and good sq!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Radio works not as expected.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Radio itself is a definite 90% the other 10% is the times I’ve switched to CarPlay for gps and radio option aren’t available.

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Apple CarPlay cannot control or display the FM/AM radio.
      You can still listen to the radio while in CarPlay and use steering wheel controls to change stations.
      You might look into radio applications, like iHeart Radio or Audacy. PUSATechAnswers

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Works Well.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like it. Works like a champ. Geek Squad did well!

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing the feedback on the product, we appreciate your time. PUSATechAnswers

  • Rated 4 out of 5 stars

    Great Stereo for the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great stereo! On the affordable side and sounds really nice. Only complaint I have is there is no volume knob, but that is because I am old and old fashioned. The beeps are loud when you adjust volume. The screen is responsive and interface is intuitive.

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing the feedback on the product, we appreciate your time. PUSATechAnswers

  • Rated 4 out of 5 stars

    Upgraded Nisan Car Play

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the new addition but my steering wheel functions do not work anymore so I cannot control it that way. Other than that, I love the Apple Car Play and wish I would have had it sooner.

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing the feedback on the product, we appreciate your time. PUSATechAnswers

  • Rated 4 out of 5 stars

    Nice Receiver for the Money

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with the stereo, and Best Buy installation was quick and professional. Both Bluetooth and Android Auto connection work as expected.

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing the feedback on the product, we appreciate your time. PUSATechAnswers

  • Rated 4 out of 5 stars

    Gray stereo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected. Love it. Made my own custom wallpaper too

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Overall performance

    Rated 4 out of 5 stars

    Nice mid level radio.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace my girlfriends radio that stopped working. So far its been great. All the functions work well. The entire radio is touch screen so no buttons to press. But, she uses the controls on her steering wheel to change the stations and adjust the volume so no big deal on touch screen no buttons getting used to problem. Overall shes been very happy.

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing the feedback on the product, we appreciate your time. PUSATechAnswers

  • Rated 4 out of 5 stars

    Not bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent device, I had a power issue about a month after having it installed, and the installation tech can't replicate the problem. That's my only complaint, but it's significant because the stereo drains my car battery every couple of weeks.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    It works

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit itself works great! Long range for Bluetooth capabilites and sounds great too. My only concern is that people say i sound muffled while talking on the phone. But hey, its better than holding my phone.

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing feedback on the product, we appreciate your time.
      I would suggest moving the microphone to a different location. I have found putting in front of the instrument cluster, behind the steering wheel, works best for me. PUSATechAnswers

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great overall, touch screen is decent, sound is good.

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing the feedback on the product, we appreciate your time. PUSATechAnswers

  • Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple CarPlay is an absolute game-changer for anyone who spends a lot of time in their car. The interface is sleek and intuitive, making it easy to access all of your favorite apps and features right from your car's dashboard. The seamless integration with my iPhone allows me to make calls, send messages, and listen to my favorite music without ever taking my eyes off the road. Plus, the voice control feature is incredibly handy for navigating directions or changing the music without missing a beat. Overall, Apple CarPlay has transformed my driving experience and I can't imagine life without it now.

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing feedback on the product, we appreciate your time. PUSATechAnswers

  • Rated 4 out of 5 stars

    Benift of the doubt

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compared to my original radio in my 03 vehicle this is a 4 star product. The installation required sawing away to make space. The android auto is giving me problems connecting. I also dont like the volume control button. 3.5 star rating. I recommend this product if it is more than 50% off.

    No, I would not recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing feedback on the product, we appreciate your time.
      Please contact our Product Support at 1-800-421-1404, select option 1.
      They will provide troubleshooting assistance with Android Auto. PUSATechAnswers

  • Rated 4 out of 5 stars

    Equipment is good, not pleased with Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Radio works fine and install work is fine. The people at Best Buy were not knowledgeable. It took forever to get help and the person who helped me assured me that I purchased everything I need( I did have to order a part off Amazon because Best Buy couldn’t get it), when I took it in for install, I had to buy a install kit for the camera I purchased in the store. I was not pleased with the store or employees. Equipment is fine, Best Buy was a big disappointment

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing feedback on the product, we appreciate your time. PUSATechAnswers

  • Rated 4 out of 5 stars

    Dash radio

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really needed this installed in my truck to use the screen for a back up camera. My older truck did not have that option when was manufactured. Also a good upgrade on my stereo. Thanks Geek Squad

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall great! Not a super-easy install if DIY

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    FINALLY installed this on my truck. Sounds great and looks great! A couple of things to note: 1. This radio says "XM Ready" which means you MUST buy an XM receiver in order for this to have XM capabilities. Once you get the receiver installed, it works great...just realize that this does not come with the receiver. 2. Also, if you are new to these, go research the parking brake hookup as well and do what you need to do. 3. If you want your steering wheel controls to work, you need to buy a thing for it as well. It was a pain to put in, but I got my working just great! Overall it sounds great, and it has tons of cool features. Very happy!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Everything i wanted…except CarPlay.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed this unit and it was an upgrade in every way, except the main reason i bought it. The Apple CarPlay didnt work. Tried different phones, different cables, even an Android. Everything but CarPlay worked. Had to return.

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing feedback on the product, we appreciate your time.
      I am sorry to hear you had an issue with getting CarPlay to work.
      If you have any problems with another Pioneer unit, please contact our Product Support at 1-800-421-1404, select option 1.
      They will provide troubleshooting assistance. PUSATechAnswers

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    2011 f250

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted to remove sync 1 and wanted a touchscreen, this radio did just that! Had to order a special adapter to keep my steering wheel controls, but wiring was very easy and everything works great! Would definitely recommend

    I would recommend this to a friend