Customer Ratings & Reviews

This was a new purchase, for right under $200.00;however, the system is running like it's refurbished or something is wrong with it. It started acting weird within a week of me using it. When typing, the characters appear delayed on the screen and often times the screen eill blackout. I have only used it to check email and use Word. I had planned to use it for my Cricut projects but I don't think it can handle it. This is probably best for a child. Not saying the price had anything to do with the quality, the design is nice and clear screen display, but if you want it to be reliable and you need to get work done, please research before purchasing this laptop.

I purchased the laptop as a gift for my 10 year old. I bought it as an open box item and saved around $90. Cosmetically the laptop is flawless; however operationally it is extremely slow. But for $110 Im not surprised, it does the job though. I had no issues with the packaging and it arrived on time before Christmas. I would definitely make another purchase with Best Buy and to save some money I would buy an open box item.

HP Laptop - A Great Purchase for Work and Play I recently purchased an HP laptop from Best Buy and I am extremely happy with my purchase. The laptop has exceeded my expectations in terms of performance, design, and features. Firstly, the laptop is incredibly fast and handles multiple applications with ease. I use it for work and it has greatly improved my productivity. The keyboard is comfortable to type on, and the touchpad is very responsive. Secondly, the design of the laptop is sleek and modern, with a thin and lightweight body that makes it easy to carry around. The screen is vibrant and clear, making it perfect for streaming videos or working on graphic design projects. Finally, the laptop has a variety of features that have made my life easier, such as a long battery life, multiple USB ports, and a built-in webcam for video conferencing. Overall, I highly recommend the HP laptop to anyone who is in the market for a high-performance laptop for work or play. It's a great value for the price and I'm thrilled with my purchase.

I needed a new school laptop after mine got damaged by water and decided to purchase this on. I have always had a HP brand and this specific one is my favorite color. The computer lags a bit (I’ve been told i have the fastest internet speed so im assuming it’s the computer? Idk) otherwise, it was affordable and easy to use.battery life is not good in my opinion .

I purchased this laptop for my wife for her birthday. Unfortunately it doesn't meet her needs for speed and space. But the unit is worth the money.

Not impressive. Works slowly. Not enough memory. Not useful for much of anything except watching YouTube

It’s very lagging, it’s impossible to have multiple tabs open. For example if I’m on discord sharing my screen of my tab on Google Chrome it will not stream it without lag unfortunately.

It is ohk. The speed is average. I lkie the white colour. I recommend it for school

Decent laptop for the price. A few things need to be disaabled and jailbroke to make it fully functional for me. The lack of lightning capable USB-C was annoying.

Carry it anywhere and easy access only bad thing is the speed

It’s alright loses space quickly but overall it’s fine functioning I use it for school it’s cute too

I prefer to write short reviews, so I will try to keep things short, but there's alot to cover. So the TLDR version is: Good battery work laptop, ok at youtube/netflix, no gaming. Firstly, this is a simple laptop to accomplish simple tasks. It's light, it has low storage space low memory intentionally to keep things economical. So don't expect this to be running any video games or video editing When you first turn it on and start up, it's going to take about 2 hours. My gigabit wifi, I was able to download all the updates in about 20 minutes, but after initial update, there's more updates, and with the amount of updates, it'll take a while. Wished it came with a more updated Windows, but it's pretty standard in the industry, it's fine. Just know it'll take about 2 hours. Once you're up and running, the first thing I notice is the color / contrast of the screen. You can watch movies or youtube videos, but you're not going to get cinema grade reproductions here. Which is fine, but just know that's what you're getting. The contrast is mediocre at best, poor blacks and grey transitions. This coupled with the 1366x768 resolution 60hz refresh rate, this is a document/excel machine, with a touch of AI, not a cinema. Immediately, noticeable also is the speed of the computer. It's a laptop, so saving on power/speed is versatile to keep the laptop going, but it can bother some people. I think the stuttering bothered me a little bit, and although it voids your warranty, if you're comfortable this does have a user upgradeable memory. I had an 8gb DDR4 module laying around so I opened it up and immediately felt an improvement, but still stutters every once in a while. I included a photo of the layout if anyone needs to use it as reference. The case is easy to remove, just follow some guides. Speaker wise, nothing noteworthy, it's simple, enough to get the job done. Having the negatives out of the way, there are a few things I do appreciate on this guy. The battery life, out of the box (the power management settings, the brightness, etc, I left it the way it is) I was able to get 10 hours of use, give or take. I didn't hold a watch to it but I was able to get through a work day and then a few hours after work with this laptop. The machine is light, easy to carry, easy trackpad to work with, with a little AI button to top it off. I would recommend this to a friend if they knew they were getting a work laptop.

It’s a decent laptop. Perfect for school or just browsing the internet. It is pretty slow.

Overall pretty reliable for school work and studying just a little too plasticky.

This computer is okay. It doesn't have a high RAM.

Use it for school and havent had any issues with it

It's alright for doing school work on. Starts to go bad over time and now you have to deal with a slow laptop while working. Not too bad, but far from the best.

It’s ok I got it for school, everything works fine.

I had to download a web browser Chrome is way easier than any AI

Performance is not good as expected it would better to go for the higher SSD