See more imageswould recommend to a friend
VedraC Posted
I bought this because I have Google nest wireless doorbells and this was the only way to get the doorbells to ring out loud. Without this, I was just getting notifications to my watch and phone, but they were not audible or timely. Now with this little buddy I get a nice announcement when someone rings the bell and a screen that shows me who is there. I also get added features that I did not want, like YouTube and Netflix on a little screen in my kitchen. I like the "Good Morning" feature, which I have customized to give me news from the sources I trust (the factory setting news sources were a little frightening). My complaints are that it crashes regularly. Much like Alexa and other smart devices it only knows what I am talking about or asking for 65% of the time. I can only get certain apps to work properly. My Apple Music app does not seem to get along with this and I can't get Apple Podcasts at all, which is a huge disappointment to me. Basically, I got what I wanted: a doorbell chime, a few things that I also like: the morning news and weather, a bunch of things I don't want or need: spotify, YouTube, other apps I will never use, all on a device that sometimes crashes and can't deliver any of those things. I wish there were a better way, but I'll take this for now. I recommend it to people who need a doorbell chime for their Google Nest Doorbell.
This review is from Nest Hub 2nd Gen - 7" Smart Home Display with Google Assistant - Sand
Posted
Thanks for sharing your feedback on the Nest Hub (2nd Gen), VedraC. While we’re glad it does what you need it to do, we hear your concerns regarding the crashing. We’d be happy to look into what might be happening and get your device running smoothly — reach out to us here 24/7: https://support.google.com/googlenest/gethelp
bryttani Posted
I recently snagged the Nest Hub (2nd Gen) on a great deal, and it’s been a mixed bag of experiences. As an Apple user, I noticed the integrations aren’t as seamless as I’d hoped. However, there’s a lot to like, especially the display which doubles as a smart clock by my bedside. The design is sleek, fitting perfectly into the bedroom aesthetics. I love how it serves as a hub for controlling smart devices, although the full potential seems limited within the Apple ecosystem. The best part? Waking up to a screen that not only tells time but also eases me into my day with gentle alarms and a quick overview of my schedule. In short, if you’re deeply tied to Apple products, you might find some limitations, but as a standalone smart display and clock, it does bring a touch of modern convenience to the bedside.
Posted
Hi there, Bryttani. Thank you for sharing your experience with the Nest Hub (2nd Gen). It's great to hear that you've found some positive aspects, particularly with its sleek design, bedside functionality, and the convenience it brings to your daily routine. We're sorry for the limited integration on iOS devices and we understand that seamless integration with Apple products has been a bit of a challenge for you. It's not uncommon for devices from different ecosystems to face compatibility issues. Smart home devices often work best within their native ecosystems. However, it's worth noting that updates and improvements in compatibility can occur over time as manufacturers release new firmware or software updates. If you have questions and other concerns, please don't hesitate to contact our dedicated team of specialists on the Google Help Center page here: https://support.google.com/googlenest/gethelp
GaryF Posted
It is a decent product, I don’t use it as much as I thought I would. Has some idiotic things which I hope will be fixed in a future update though. First off, you can not edit your Home Screen to pick what functions you want to see when you use it at a glance. Could be fixed in a upcoming update. The biggest pet peeve I have about it is it is trying to get me to play all these games. On some screens there are buttons that take up have the display trying to make me play find my fish or whatever. I didn’t get this since I want to play games and I doubt anyone did, and after talking to support there is no way to edit this as of now.
Posted
Hi GaryF, we appreciate your feedback on Nest Hub (2nd Gen). We value your experience with our products and we'll make sure to pass along some of the features that you would like to add to our products. We've taken this information into consideration since we're always looking for ways we can keep improving our products and services. In the meantime, we hope you will give us another opportunity to further help you with the full features of Nest Hub (2nd Gen). We'd be happy to walk you through them by reaching out to our support team here: https://support.google.com/googlenest/gethelp
Nate Posted
I wouldn't get it again, the software was not very good. The interface is not intuitive, a little confusing. A lot of useless functions.
This review is from Nest Hub 2nd Gen - 7" Smart Home Display with Google Assistant - Chalk
Posted
Hi there Nate, thanks for leaving feedback on Nest Hub (2nd gen), and we’re sorry to learn how you feel about your experience. Feedback like this helps us identify areas we can work on, and we’ll pass this along to the right team for future improvements.
Meanwhile, your Nest display comes with a handy guide that explains how to plug and set up Google Home. It also includes quick and easy commands to get started using all of Google Home's features. Google Nest or Home speakers or displays can make your tasks easier by helping you do things like access media, manage your tasks, and plan your day using only your voice. You can check this link to explore what you can do with the Nest display: https://support.google.com/googlenest/answer/7130274
If you need help with any concerns around the features and performance of the Nest Hub, visit us anytime here: https://support.google.com/googlenest/gethelp
KingLobo150 Posted
Average run of mill smart speaker with a cheap screen.
This review is from Nest Hub 2nd Gen - 7" Smart Home Display with Google Assistant - Chalk
Posted
Hello there, KingLobo150. We're sorry to hear that your experience with the Nest Hub(2nd gen) has been less than ideal. We'd like to know more details about your device so we can help you with finding ways we can improve your overall experience. Please reach out to our dedicated team of specialists on our Google Help page for immediate support here: https://support.google.com/googlenest/gethelp
suem Posted
I have approximately three of these, I like the screen and the ability to play my security camera output over them (wifi cameras). The price for these was much higher, fifty is about right if you ask me. For the first few years I had my network this worked flawlessly but recently google lost a patent infringement lawsuit over their speaker functions and has had to disable those functions in everything. Google is not doing a good job with those firmware updates on this device, several times a day the device gets very slow responding, stops responding, claims it can't access the internet or just gives constant "something went wrong" responses. It happens on all of these units that I have - I don't blame my router but I suppose it could be part of the issue. I'm hoping that google gets their heads out of the dark places and fixes all that but I think the customers are going to need to make more of an uproar because they don't seem to be in a hurry it's probably a huge job. For the moment, my lenovo smart clocks are pretty much running things in my house because they are not currently having the issues this unit is. I also have a couple of the google smart speakers which are also having issues for the same reason. If you are using a google pixel phone and find your google devices are complaining about updates but won't update then you need to run home from a non pixel device (I used an old samsung tablet) this is a current problem that google knows about but has not yet fixed thankfully it only happens with older devices that need a major update because they have not been online for a long period.
Posted
Hi suem, thanks for sharing the details of your feedback on Nest Hub (2nd gen). We’re sorry to learn of your poor experience with its performance and functionality. We can imagine how frustrating it can be to have all these issues at once, and this is not the kind of user journey we want to share with you. Since other non-Google devices work without any issues, we’d like to investigate for other reasons why the Google ecosystem is behaving differently. You may contact us at your earliest convenience here for real time services and assistance: https://support.google.com/googlenest/gethelp
KirkDouglasSD Posted
For context, let me be clear that I've never before owned or used a smart home hub device with a display so my experience with this product marks my first time. Here are my take-aways: First, Google assistant is responsive via voice and after using for about a week I can say this little guy picked up what I was saying accurately about 9/10 times or more. For whatever reason, Google devices tend to work more reliably with my hue lights than Apple's HomeKit or using other 3rd party apps, so that was solid as well. Also, this little thing is surprisingly decent for watching a quick YouTube video at my office desk or catching the news headlines during downtime. All good things, but here's where things fall apart: There's only limited app support so what you've got in the latest update is it. While I'm happy this thing has Netflix and Spotify, it'd sure be nice if it had at least 2 or 3 more mainstream options for streaming video. The real kicker for me though, is that I can't believe Android people put up with these interface issues and poor user experience. The system looks dated and its laggy as all heck - it feels like this thing is running with a 5 year old (or older) chip inside of it! Don't even bother using your finger or the gestures as the lag will frustrate you into just giving up and using your voice instead. I'm legitimately surprised that this is Google's gen2 "Nest hub" experience. I seriously expected more. All of that said, the sound quality is tolerable and the fact that this one will play video at all while I've been told the larger one doesn't is mind-boggling, so that's a plus. Am I satisfied with it? I guess so... but I don't think I'd ever pay full price or buy a second one without Google making improvements. Yes, yes, I understand this is the hub doing the most at its price range but the truth (for me) is that the Christmas sale price is what made it worth it for me and I couldn't see myself spending full retail for something this clunky and half-baked. It's like someone at Google had great ideas about life with ambient computers helping us and then outfitted said computers with gen1 Android processors and cheap parts. Not an ideal experience, seriously.
Posted
Hi there KirkDouglasSD, thanks for choosing Google Nest products. We're sorry to hear about your disappointing experience with the interface and performance issues with Nest Hub.
Resetting Nest Hub may be helpful with the performance issue you are experiencing. This process will erase all data and you may need to set it up again. To reset, check on the back of Nest Hub, press and hold both volume buttons together for about 10 seconds. Your Nest Hub will let you know that it's resetting.
We value your feedback and we'll certainly pass this along to our product team since we're always on the lookout for opportunities that will help us improve our products and services. If you still experience the same issue even after resetting Nest Hub, we recommend reaching out to our support team for further troubleshooting and isolation. You may contact us here: https://support.google.com/googlenest/gethelp
TheRetiredViking Posted
VERY temperamental on setup so three stars. I'm a "techie" and took the difficulty as a challenge. Others may not. Be patient. This thing goes through several updates before it settles down. Once I got it going I find it a good product. The screen is easy to figure out.
This review is from Nest Hub 2nd Gen - 7" Smart Home Display with Google Assistant - Sand
Posted
Thanks for sharing your feedback on the Nest Hub (2nd Gen) We’re glad to hear you’re enjoying the product now that it's up and running. If you ever run into any other issue: https://support.google.com/googlenest/gethelp
Mikeed704 Posted
I wanted to love this, but I just can’t. The response time is slow when asking it to do something. Very limited streaming apps for tv. Home automation is OK and easy to link, but I think the echo show out does this device in many areas. Also based on it’s limitations the price point seems to high. $79.99 would be a better price point and if it was i’d probably look past some of its deficiencies, but at $99.99 there are better options from competitors.
Posted
Thanks for your feedback on the Nest Hub (2nd gen), Mikeed704. We’re sorry that it didn’t work out for you — we’d like to learn more about your experience, so when you have a moment, here’s a survey: https://google.qualtrics.com/jfe/form/SV_2aStd8wsbcLGvwG
Ryan Posted
This does exactly what it says, its basically a nest but with a screen. No camera so no video calls. Price is decent for what it is. I already have a regular nest and a seperate tablet, so when u found out this had no video, i exchanged for the bigger version.
This review is from Nest Hub 2nd Gen - 7" Smart Home Display with Google Assistant - Chalk
Posted
Hello there Ryan, thanks for sharing your feedback with us about the Nest Hub (2nd gen). We're sorry to hear of your disappointment that it has no camera on it. We understand the convenience of having a built-in camera on your Nest display, and we always listen to what our customers like you share with us to better understand your preferences and needs. So we released the Nest Hub Max with a built-in camera which will help your busy family stay in touch and on track. Here's a link to learn more about camera states and controls: https://support.google.com/googlenest/answer/9449280
We hope you’re making the most out of its features, and if ever you run into any concerns or questions with using the Nest display, let us know here and we’ll do everything we can to help you best: https://support.google.com/googlenest/gethelp
THOMASL Posted
The sound quality and the screen are great, but the lack of a web browser for displaying recipes or the ability to use the search function in YouTube kind of defeated the purpose of buying this for the kitchen. Eh, it’s fine.
This review is from Nest Hub 7” Smart Touchscreen Display with Google Assistant (2nd Gen) - Mist
Posted
Thanks for sharing your experience with us, THOMASL. We hear your concern that the Nest Hub (2nd Gen) may not have been the best fit for you. You can cast from Google Cast-enabled apps to your display — here’s how:
1. Make sure your mobile device or tablet is connected to the same Wi-Fi network or linked to the same account as your speaker or display.
2. Open a Google Cast-enabled app.
3. Tap the Cast icon.
4. Tap the name of the speaker or display you'd like to cast to. When the speaker or display connects, it will play a chime.
5. On your mobile device, start the desired content. It will play on your connected speaker or display.
6. To stop casting, at the top of your mobile device, tap the Cast icon. Depending on your device and app, tap Stop casting, Disconnect, This phone, or This device.
Don’t hesitate to reach out to us here: https://support.google.com/googlenest/gethelp
ChrisM Posted
Bought two of these when they on sale for $59, which i think is what they’re really worth. Decent speaker and good smart home hub but its OS is pretty laggy and there’s no camera to enable video features. Still think it is far better than the amazon echo show at similar price point even though the echo has a camera. In my experience so far, google’s assistant is much more helpful and responds to requests for changing temperature and lights than echo or my homepods.
Posted
Hi there, ChrisM. Thank you for sending in your review on Nest Hub (2nd gen). We're sorry to learn that your experience with the device has been less than ideal. We appreciate your feedback on the lack of camera and would suggest looking into the Nest Hub Max which comes with a larger screen and a built-in Nest Cam. If you are in need of any assistance, our team of dedicated specialists are always standing by to lend a hand. You can contact us on our Google Nest Help page here: https://support.google.com/googlenest/gethelp
Good device, I am continuing to have an issue using this device with and external Nest/Google camera. The screen will work well for several hours then turn green. Also, with the software updates the image from the camera will freeze. Support has not responded. This is the 2nd device. Other items work well, The only fault is the connection with the Nest/Google camera. Worked well until the software update in October 2022.
This review is from Nest Hub 2nd Gen - 7" Smart Home Display with Google Assistant - Chalk
Posted
Hi Bill, thanks for investing high on Google Nest devices, and for sharing your feedback on Nest Hub (2nd gen). We appreciate that you find it good, and we’re sorry to learn you have issues with the screen that turns green, and with streaming your security camera video on the Nest display. We’d like to investigate whether these issues are caused by the device, network, or other environmental factors. Please get in touch with us at the Google Nest Help page for real time services and assistance: https://support.google.com/googlenest/gethelp
ForeverYoung Posted
We have had a Lenovo Smart Display with Google assistant in our kitchen for the last six years and have loved it for providing a central video-based screen for Google Home functions. We often used it to give us recipes by saying something like “ok Google give me a recipe for the best krab cakes ever”. The device would then pull up recipes from websites that gave us a pictorial recipe at our fingertips. Well now comes “SafeSearch” from Google, which basically highjacked our Lenovo hub and prevented it from displaying ANY website. No more fingertip recipes. If we try the request above, a screen pops up saying it cannot show website views. And there is no way to disable SafeSearch in the Home app, nor is Lenovo updating the firmware to make the hub a SafeSearch compatible device. So to get our beloved visual recipes back, it seemed like we needed to retire the Lenovo hub and replace it with a Google hub. At least a Google device would be SafeSearch compatible. We purchased a 7” Nest Hub and brought it home for a try. Works great and did everything that our Lenovo did, including opening up websites again, The two downsides however are 1. Websites take considerable time to show up and load as you scroll down the screen. 2. Scrolling down the screen is done by swiping your finger up on the screen, but more aften than not you end up engaging the quick task bar at the bottom of the screen instead. The device clearly has a minimal chipset / memory, which is not surprising given the low price. It is also too small for decent scrolling operation. Our old Levono was an 8” device which was probably the smallest size to scroll properly with. Bottomline - we will be taking this back to Bestbuy tomorrow and give the big brother Goigle hub a try to see if it performs any better.. It is a bit concerning that Google basically deactivated website viewing on a device heralding this ability when we bought it. Google should at the very least allow the SafeSearch feature to be disabled if desired.
Posted
Hi ForeverYoung, we’re sorry that you can't see your receipts on your display. For more information, please check here: https://support.google.com/assistant/answer/13971691
Additionally, you can adjust SafeSearch filters in the Google Home app here: https://support.google.com/googlenest/answer/7084229 or in your Gmail account here: https://www.google.com/safesearch
frssf Posted
It’s ok, not like amazing. The touch sensing has a slight delayed response. it’s not the iPad lol. And you can’t select podcasts without asking google assistant for help, but it’ll play as long as you speak the full name clearly and accurately so you get the one you want. Also I probably won’t use Netflix but I do use the YouTube app. I love that it tells the weather and the time, and I can set a timer fast, and other convenient features, and I can pair the speaker with other speakers. The sound is surprisingly loud and clear for its small size. But don’t expect full bass sounds, it is not like a Bose or Sonos. I’m still able to control my Philips hue lights and speakers and my Hisense U8G android TV, and my Xbox series X. It’s a convenient little piece of tech for my nightstand, and was on sale for Black Friday ($49), but I wouldn’t want to pay full price for it. Also I do prefer google over siri and Amazon, fyi, so it was this or those other ones. I would like the big one but I have an iPad already, and I don’t need to watch movies on this. The only reason I would want to get the larger one would be for the camera feature.but again price wise I’d rather not, this one is just fine.
This review is from Nest Hub 2nd Gen - 7" Smart Home Display with Google Assistant - Chalk
Posted
Hi there frssf, thanks for sharing a review to let us know of your experience with using the Nest Hub (2nd gen). We’re glad that you can use the convenient features, but are sorry to learn that touch sensing has a slight delayed response, and that you can’t select podcasts without asking Google Assistant. We’re always looking for ways to improve our products and services. We suggest that you send feedback via voice command by saying "Hey Google, send feedback" or by following the steps here: https://support.google.com/googlenest/answer/7071494
If you think there’s a significant delayed response with the touch sensing, we suggest getting in touch with us anytime for isolation and troubleshooting, here: https://support.google.com/googlenest/gethelp
iomj Posted
I bought this to allow me use the screen for more functions. To many limitations, couldn't search YouTube without using a phone. I doubt if a lot of people use the sleep function. The screen is also very laggy. The sound is much better then the mini though. Get this if you really need the screen.
Posted
Hi iomj, thanks for choosing Google Nest products. We're sorry to hear that Nest Hub (2nd Gen) didn't meet your expectations.
We value your feedback and we'll certainly pass this along to the right team and go back to the drawing board. In the meantime, if you still encounter the same issue, please do not hesitate to contact our support team here: https://support.google.com/googlenest/gethelp
RichardR Posted
I love the display on this, and the ability to have a central location for all my smart home stuff. The one issue I have had with it, that I had with the first gen one as well, is weird connectivity problems. It will randomly just pause itself in the middle of music or news. There have been a couple of times where it was buffering. But most of the time, it will pause when I’m in the shower. The first gen one did the same thing. I don’t know if it is a particular sound or frequency that causes it, but it is extremely annoying.
Posted
Hello there. Thanks for your feedback!
Make sure your Nest Hub is located where the touch surface is not in contact with anything. A simple reboot can sometimes resolve minor glitches too.
If you need further assistance, please do not hold back to contact our support team: https://support.google.com/googlenest/gethelp
Laura Posted
It's a good little companion to have next to my bed as an alarm clock, music speaker,
This review is from Nest Hub 2nd Gen - 7" Smart Home Display with Google Assistant - Sand
Posted
Thanks for sharing your thoughts on the Nest Hub (2nd Gen), Laura. Don't hesitate to reach out to us with any questions or concerns: https://support.google.com/googlenest/gethelp
JustinJ Posted
I got this Nest Hub at a steal during the Prime Day sale. It works well for all my primary reasons: checking the weather, playing Spotify music and watching YouTube videos. However, I'm just beginning to find out so many limitations with the Nest Hub. While watching YouTube, I'm not sure why I can't type in what I want to see. While playing Spotify, the music randomly stops and interface will have a glitch or two here. I think if Google can provide an update to make it more stable, it would best of great value.
Abhi Posted
Useful in limited ways -- does only one thing at a time. I got this device for my bedroom so that I could check the time, play music, check my calendar appointments, control my lights, and check the weather all at a glance. However, it was a significant letdown. I can sure ask, "Hey, Google!" and have it do things based on voice commands, but often, I am right next to the device, and if it's playing Spotify, I cannot simply look at the screen for time; I have to ask it. It often misinterprets what I ask, and I have to frustratedly ask, "Hey, Google! STOP!" and repeat. If it could display multiple widgets at once (same as CarPlay), I'd love it more, but for now, I'm just putting up with it, hoping in a software update they'll fix it down the line.
This review is from Nest Hub 2nd Gen - 7" Smart Home Display with Google Assistant - Chalk
Posted
Hey there, Abhi. We’re sorry your experience with the Nest Hub (2nd Gen) hasn’t been the best. Your feedback is valuable and we’d like to learn more about your time with the device — when you have a moment, share your thoughts here: https://google.qualtrics.com/jfe/form/SV_2aStd8wsbcLGvwG