See more imageswould recommend to a friend
DamianG Posted
This is a nice little home hub for my nightstand. Controls all my Google Home devices via speech queries with Home Assistant SDK, tracks my sleep and via casting, I have the sounds of ocean waves lull me to sleep at night. Sometimes I cast the local TV news to the hub and that is rather enjoyable via HULU. Still waiting on Gemini while others have received that via software update. For the money this is a nice little hub for what it does
Diego89H Posted
The perfect option for managing your smart home devices. Not only do you get the usual Google Assistant functionality, but you get much more! View your cameras, turn on/off your lights, watch YouTube, and so much more! Having a quick glance at the home screen saves me time and effort to check the time, weather, date, and any calendar events. One small downside I’ve encountered is the occasional lag/frame drops when initially switching through different screens. Other than that, everything works great. Find the perfect place for this and start creating the perfect home!
Posted
Hello there, Diego89H. Thank you for sharing your feedback on the Nest Hub (2nd gen). We understand that you're experiencing some lag in the device.
Here are a few things you can do to help improve the performance of your device:
-Make sure your device is up to date with the latest software. You can check for updates in the Settings menu.
-Restart your device.
You can also reach out to our dedicated team of specialists on our Google Nest Help page for immediate support here: https://support.google.com/googlenest/gethelp
Jacob Posted
With lots of smart home tech I have loved using this device as a hub to control everything! The voice command picks up very well, I could be in a different room and not have to yell too loud and it’ll hear me. The speaker also gets loud and sounds great. I like using photos as the screensaver so it can be a digital frame when it’s not being used. There are some downsides to mention. Playing music from the device not work well, I use Apple Music and requesting a specific artist or song almost never works the way I want to since it’ll play something completely different that isn’t in my library that shares a keyword from what I requested. I also wish that the voice assistant was a bit smarter but it’s more of a simple interface and can answer / do more basic things (maybe I’m spoiled with AI now but having Gemini in this would be so much better). The screen can also be a bit laggy sometimes.
This review is from Nest Hub 2nd Gen - 7" Smart Home Display with Google Assistant - Chalk
Cheese Posted
I've mainly looked at Amazon vs. Google products. If 2-way voice is important with your doorbell, Ring works better with Echo Shows and Nest works better with Nest Hubs. Similarly, there may be other integrations that work better by sticking to the same smart ecosystem. Where the Nest Hub shines: I like the Google Home app a little better. I think the Google Assistant is better for voice recognition and understanding commands than Alexa. Many think the Nest display looks more natural in different lighting. This may be a big factor if using it to display photo albums. If you like timers, I think the Nest Hub wins handily. You can display multiple timers at once, and it's easy to visually track where they're at. If timing multiple things in the kitchen, I think the Nest Hub is way better. Where the Echo Show shines: It's my impression that Echo devices have better audio quality then the corresponding Nest devices. They tend to have larger speakers, which probably plays a big role. I prefer my Echo devices for music. For my uses, this is the main thing Echoes have going for them. Where the Nest Hub falls short: It's not obvious, but there's a separate volume for alarms. This alarm volume is what controls the timer volume. I've had a couple jump scares when I set the media (main) volume to 1 and a timer went off. The media volume controls the volume of a camera feed, but muting does not mute the feed. This seems like a bug. If you zoom in on a camera feed, it sometimes (seemingly randomly) will zoom back out. Sometimes it'll stay zoomed in for hours. Other times it'll reset after a couple minutes. This seems like a bug. The timers will add clipart to the timers based on the name, which I kind of like for greater visual clarity. However, the images cover portions of the timer numbers, which is silly. I'd consider this a visual bug. I've had a bunch of issues trying to play and navigate YouTube videos on the Hub. I get the impression this would work better on an Echo Show, which is absurd. I had a situation where I played a YouTube video from the Hub browser, and 2 videos started playing. It wasn't easy to stop both videos. Casting from a phone works fine. Aside from casting, YouTube on the Hub seems highly buggy. Overall being able to watch/see camera feeds is great, and the Hub has better integration with my Nest Doorbell. I love the timers on the Hub way better than the Show. Those are my main uses for the Hub. I use my existing Echoes for music and lights. I'd give this 5 stars if it weren't for all the sloppy/buggy behaviors I described.
This review is from Nest Hub 2nd Gen - 7" Smart Home Display with Google Assistant - Chalk
Posted
Hi there Cheese, thanks for choosing our Google Nest products. We appreciate your insights on what works best for you, with Nest Hub (2nd Gen), and what doesn't. We do apologize for some of the features that fell short of meeting your expectations. We've taken into consideration the points you highlighted where we can improve upon, and we'll make sure to pass along this information to the right team. If you're willing to try, we'd like to learn more about the bugs you encountered and see how we can improve your experience. Our support specialists would be happy to help you with your support needs by visiting us here: https://support.google.com/googlenest/gethelp
GoddessOatia Posted
The lack of camera makes duo calls with video option unnecessary. Google seems to be having lots of bugs and you may have a difficult time trying to register for the sleep sensor feature to be enabled. The media interaction leaves a lot to be desired as you can't see your playlists to choose from only the recommendations list (speaking for Spotify, I don't use any other music apps) Improved sound and mic means better interactive experience. I greatly enjoy the dim screen and nighttime schedule options. As with most of Google products, sometimes the foundation of Google itself is what let's down the items that depends on Google network improvement and software updates. Overall not a bad purchase but as compared to Amazon products, Google is a bit behind the curve.
Posted
Hi there, GoddessOatia. Thanks for posting a review about the Nest Hub (2nd gen). We’re sorry to hear that your experience didn’t meet your expectations.
You can try to turn Motion Sense on to enable Sleep Sensing feature. Your display uses Motion Sense’s low-power radar to detect movement and breathing. No distinguishable images of your body or face are generated or used for Sleep Sensing with Motion Sense. Please note that since Sleep Sensing monitors the spot you usually sleep, children, pets, and other family members sleeping in that spot will affect your data. Device placement, motion, and other devices nearby might lead to inaccurate readings. If someone nearby coughs or snores while Sleep Sensing is on, this feature might process and attribute those sounds to you.
Also, you can link your Spotify account as your default music service on the Nest display. This default service will be used first when possible. Visit this link to learn more: https://support.google.com/googlenest/answer/7551876
We appreciate you pointing out the features you enjoy and some areas we can work on for users like you. Rest assured, this will reach our product team for future improvements. And if help with the performance of the Nest display is needed, we welcome you to visit us anytime here: https://support.google.com/googlenest/gethelp
CatM Posted
I haven’t had this hub very long. I’m sure I’ve only scratched the surface. I bought it to go along with my Google Security system. So far it doesn’t do much with the security system and it has a male voice that I haven’t found out how to change. I do like the way it connects to my tv, but you have to be Very Specific in your instructions. I only found this out when I was “hey googling” it, and the tv started responding. Very frustrating in the beginning. As I played around with it, I found the response time was very slow. That’s why I gave it a 4. I’ll have to give it more time to find out what else it can do for me.
Posted
Hi CatM. We really appreciate you sharing your experience with your Nest Hub device. We're sharing with you some steps that you can perform to choose the voice of your Google Assistant.https://support.google.com/assistant/answer/7544506?hl=en&co=GENIE.Platform%3DAndroid Since you're concerned about response time, you can adjust the hotword sensitivity. Here are the steps: https://support.google.com/googlenest/answer/7212130?hl=en&co=GENIE.Platform%3DAndroid&sjid=8987125358821133717-NA#:~:text=Step%204.%20Adjust,to%20%E2%80%9CHey%20Google.%E2%80%9D
Bigballer69 Posted
Overall great experience, it responds very well and the sound output is excellent, it could use a better software interface and a better variety of Lock screens.
This review is from Nest Hub 2nd Gen - 7" Smart Home Display with Google Assistant - Chalk
wolf Posted
I love the sleep tracking functionality, I also have an Apple Watch but I prefer to charge it at night. I do find that the UI lags sometimes, which is the main reason I won't give it 5 stars. Also, on the odd occasion it accidentally thinks I said Hey Google when I didn't.
Posted
Hi wolf. Thanks for reaching out to us. We understand the inconvenience you're experiencing with your Nest Hub (2nd gen). We've included some steps below to help you turn off voice recognition with Voice Match. Please visit the following link:https://support.google.com/assistant/answer/9071681?hl=en&ref_topic=7196250&sjid=6202860919535387031-NA&visit_id=638569073735568059-3029573586&rd=1
ArethaK Posted
I love best buy they have discounts and best buy is the best I mean that’s why it’s called best buy and the Google hub is great I love it too I mean I is so useful I use it all day everyday Best Buy and Google and Apple are the best Companies.
This review is from Nest Hub 2nd Gen - 7" Smart Home Display with Google Assistant - Chalk
CedricG Posted
Cool device. Very convenient Sometimes hard of hearing
This review is from Nest Hub 2nd Gen - 7" Smart Home Display with Google Assistant - Sand
Deepak Posted
This product is great for converting all your smart devices withing your reach of voice. The screen is not super big but enough to see the basic things, I wish I could have gotten a bigger one but again, at this price this is a great product.
This review is from Nest Hub 2nd Gen - 7" Smart Home Display with Google Assistant - Chalk
Nice Posted
Nice convenient way to listen to any music watch any video weather check front doorbell siding camera display gesture signal was new surprise for me good input but u have to be near the google hub to stop the with hand gesture.
This review is from Nest Hub 2nd Gen - 7" Smart Home Display with Google Assistant - Chalk
Posted
Hi Nice, thanks for posting a review. We appreciate you sharing your experience about your Nest Hub (2nd gen).
You can also do voice commands using your Google Assistant to control your device. You may visit this page for more information about how to control your Nest Hub (2nd Gen) https://support.google.com/googlenest/answer/9137285
We value your feedback as it will greatly help us in improving our products and services. If you need assistance, our support team is always here to help. You can reach out to us using this link: https://support.google.com/googlenest/gethelp
AbrahamO Posted
Google home features good speakers for playing music but also makes interactions with other devices like nest thermostat or other displays with ease. Only problems are connecting G-Suite accounts and not having a browser app.
Posted
Hello there, AbrahamO. Thank you for choosing Nest Hub(2nd gen). We're glad to hear that the device helped make your experience easier when it comes to managing your home. Your feedback on G-Suite and not having a browser app is appreciated and if you want to share more, you can send it here: https://support.google.com/googlenest/answer/7071494
If you have additional questions or need further assistance, please don't hesitate to contact us on our Google Help page here: https://support.google.com/googlenest/gethelp
GraysonJ Posted
This combined with the doorbell camera is great. If the software was a little better I'd give it 5 stars.
This review is from Nest Hub 7” Smart Touchscreen Display with Google Assistant (2nd Gen) - Mist
Nick Posted
So far so good - fairly easy to use if you’re familiar with apps. Pairs well with other google devices. Clearly understands my requests and can be programed for routine automation.
TSmith Posted
I love my Google Nest! I’ve set multiple routines up through the app. It’s able to turn my lights on/off, play ocean sounds when I sleep, and tell me the daily news. It’s set it up in my kitchen so it functions as a music speaker as well. The interface could be more user friendly and sometimes commands aren’t understood, however it’s an overall great product.
This review is from Nest Hub 2nd Gen - 7" Smart Home Display with Google Assistant - Chalk
Posted
Hi TSmith, it's awesome to hear that you're loving your Google Nest devices. We appreciate that you are able to make the most out of the Routines feature, and that your devices function well. We also value your insights on features that we can improve further, including making the interface and voice command feature more friendly. We'll certainly take this information into consideration with both the current and future features and models for our Google Nest devices. In the meantime, if you need further assistance, you can always reach out to our support team using this link: https://support.google.com/googlenest/gethelp
AlexisM Posted
Great for making a routine or cooking in the kitchen. Good display quality.
This review is from Nest Hub 2nd Gen - 7" Smart Home Display with Google Assistant - Chalk
NikhilG Posted
Nice product. But sometimes it hangs and then works fine only after restart. Audio is good.
This review is from Nest Hub 7” Smart Touchscreen Display with Google Assistant (2nd Gen) - Mist
Posted
Hi, NikhilG! Thanks for sharing your experience with us. We're sorry to hear your Nest Hub is not responding sometimes. It's good to know that restarting it fixes the issue. You may also try to perform a factory reset on your Nest Hub if the issue keeps on happening. Here's how:
- On the back of Nest Hub, press and hold both volume buttons together for about 10 seconds. Your Nest Hub will let you know that it's resetting.
Note: Factory reset will clear your data from the device and can't be undone. You will need to re-set up the Nest Hub.
For further assistance, you may contact our support team anytime. Reach out to us here: https://support.google.com/googlenest/gethelp
Maddy Posted
Product is good, but Best Buy price is not Best Buy :)
This review is from Nest Hub 7” Smart Touchscreen Display with Google Assistant (2nd Gen) - Mist
BCMB Posted
Does it's job but picks up a lot of feedback just from normal household conversations. Would be nice if Google could expand its capabilities to that of alexa. My entire home is google and i just don't feel that it holds up to its standards.