Questions & Answers
How do I get the faceplate off this particular doorbell? And if it hardwired. Why is the battery at 27% in less than 6 months.?
Answered by RingHi Jmf1. Using the screwdriver provided with your Doorbell, you will need to remove the security screw at the bottom of the Doorbell. Once the security screw has been removed, you can pull the faceplate off by gently pulling it from the lower edge. We also have a visual reference on removing the faceplate in our Help Center article here: https://support.ring.com/hc/en-us/articles/360052442051-Installing-your-Video-Doorbell-faceplate. As for the battery level, hardwiring a battery powered Doorbell will provide a trickle charge to help keep the battery topped off between charges. Various factors can still impact how quickly the battery in your Doorbell will drain, which you can read more about here: https://support.ring.com/hc/en-us/articles/4405531384468-How-to-Fix-Unexpected-Battery-Drain-in-Your-Ring-Video-Doorbell-or-Security-Camera. Making some adjustments to the settings may help reduce the battery drain. All the best, Ashley from Ring.
Is the battery included?
Answered by MagnettBattery is built in. Yes.
Do you have to pay for a monthly service?
Answered by LucyYes, if you want to store or review videos, you’ll need to pay a yearly fee (which is around $30). Otherwise it’s live feed only. There is a grace period, but then that goes away.
Does model 8VRASZ-VEN0 have live view ? Can you watch the doorbell camera without the doorbell button being pushed ?
Answered by WatcherYes you can watch it live.
can this be installed by yourself wired?
Answered by HelpfulHussieYes. My husband installed ours in about an hour.
