“My freezer top appears to be locked? How can I get it to open”

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• Hello, I am sorry to read that you are unable to open your unit. Please contact us at 1-877-467-4289 from 8am to 12pm CT to assist you further to your particular case. -Grace Insignia products https://www.insigniaproducts.com/contact-us

  Answered by InsigniaCustomerSupport 6 years ago

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• Vacuum pressure; you cannot open and close it right away - wait a minute - it will release - don’t force it open - it’s doing as it is designed to do ;-)

  Answered by WMSmith 6 years ago

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• I thought the same thing. I took a plastic spatula at the corner to break the seal

  Answered by Donna 6 years ago

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