
Q: Is the steam generated from plain water or does it use a special cleaning solution?
A: It uses regular water. I prefer to use purified water so there isn't as much hard water build up.
A: Hello Lilsox, Thank you for chiming in. Shark only makes power corded steam mops for better cleaning results. The - Shark Steam Mop featured here by BestBuy has a 20 foot power cord. Best Regards, Customer Service Team
Q: Do you. Have replacement pads in the Flint Store?
A: Hello Pam, For more information on the availability of parts/accessories, please kindly contact BestBuy directly at 1-888-237-8289 . Best Regards, Customer Support team
Q: which steam cleaners come with extra cleaning pads?
A: Hi Elmo, That would depend on the offer, as this can vary from package to package. This offer featured here by BestBuy, includes Shark - 2 microfiber pads that are machine washable that can be used again and again. Hope this was helpful. Best regards, Customer Care Team
A: No but this is our second one and we love it. You just add water and plug it in.
Q: How hot does this mop get? Is it safe to use in vinyl laminate?
A: Hi Denise! It gets really hot. And yes it is safe to use it on vinyl. Hope That This Helped You! Grayson. :-)
Q: Where can I get replacement pads? Online ??
A: GeneG, For more information on how to obtain parts/accessories, please kindly contact Shark's Customer support team. They can be reached at 1-800-798-7398. Best Regards Customer Support Team