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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 82 reviews

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  • Quality

    Rating 2.3 out of 5 stars

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83%would recommend to a friend

Customers are saying

Customers are pleased with the Steam Mop's cleaning effectiveness on stone and tile floors, finding it easy to use and affordable. The lightweight design is also frequently praised. However, some users experienced challenges with the steam function, noting difficulties in activating and maintaining consistent steam output.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 82 reviews
  • Pros mentioned:
    Cleaning effectiveness

    Rated 4 out of 5 stars

    Great Steam Mop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves this mop. It gets our hardwood floors extremely clean! It’s definitely a wonderful purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Not bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what it is suppose to do for the price it can’t be beat

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning effectiveness

    Rated 4 out of 5 stars

    This is great =]

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the steam mop it is great and it's at a great price.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning effectiveness

    Rated 3 out of 5 stars

    Good but did not meet my expectations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this online and nice product cleans well but did not meet our expectation as does not clean all dust but yes makes ur floor shine if your pick dust on ur own using a Vaccum or something else. Heats up fast and handle is good too

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning effectiveness

    Rated 5 out of 5 stars

    Perfect steamer for me :)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This steamer works great for me since I'm a beginner! I have laminate floors and it cleans them very well. No need for a mop that doesn't work anymore.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squeaky Clean

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift for my mother-in-law as a replacement and she RAVES about it! I cannot wait to get one of my own. It beats getting on your hands and knees for a deep clean of the floor. I have a competitors brand but it doesn't have the steam feature. Best Buy had the price beat over several department stores and I am a huge fan of Shark Products. I have a handheld mini-vac and its been running like a champ for years.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not bad for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't really compare to other steam mops on the market but really can't complain. Does the job and the biggest hassle is cleaning the pad. Easy to use and inexpensive.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning effectiveness, Price

    Rated 5 out of 5 stars

    Excellent steam mop for my floors

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really did a lot of research on this mop. I checked on the reviews. I purchased it because I have cats and it doesn’t use toxic chemicals to clean my floors. I use distilled water in this unit. It has been great and a very good price

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning effectiveness

    Rated 5 out of 5 stars

    Wife loves it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does great on our new floors . if it ever quits she want another just like it

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning effectiveness

    Rated 5 out of 5 stars

    A fantastic Mop for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the ease of mopping my floor and fast drying time. So easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great on my linoleum floors

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's nice having a machine to to quick clean up on my floors. I like that it's steam and no chemicals just add water, plug it in and wait about a minute then push down a couple of times to saturate the pad and start cleaning and the fact that I can just throw the pad in the washer is great. Totally worth the money for the ease and convience.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Nice and easy to use..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and affordable price......................

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning effectiveness, Price

    Rated 5 out of 5 stars

    Great Steam Mop for the price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mop worked great! It heats up slow, but when it get's going it works like a charm! Wish it came with more than one pad but for the price, it can't be beat. Highly recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is nice, does what it says.It would have been great if it the head turned while cleaning.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went from a swifter wet jet to this and I love it. Only thing I have against it is I wish the arm was stronger.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning effectiveness

    Rated 5 out of 5 stars

    This is the best floor mop I've ever owned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought one of these steam mops years ago, when they first came out. It worked exactly as promised, and got my floors cleaner than they have ever been with minimal effort. After many years of use, the old steam mop finally stopped working, so I knew I had to replace it with another Shark Steam Mop. My only gripe is that the original version came with 2 reusable pads and the new version only comes with one (but the pads from the old mop still fit the new one, so now I have 3).

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning effectiveness

    Rated 4 out of 5 stars

    functions fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had no problems with it. Works well on stone/tile floors.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good product for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it to clean my laminate floors. It does the job and the steam generates very quickly. I wish it had a longer cord, but overall I'm happy with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Weight

    Rated 5 out of 5 stars

    Great mop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well, lightweight. Great price! Cleans up nicely and sanatizes.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Basic model for low price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very basic model. Does not pivot like the other one I had, and takes different style of cleaning pad so the others I have are not compatible. I wish this had been in stock so I could have looked at it before buying it. Price good, so I'll just keep it.

    No, I would not recommend this to a friend
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