You're excited to buy a new countertop microwave — now, make sure to protect it. Geek Squad® Protection enhances your manufacturer warranty and gives you extended coverage when the warranty ends.Geek Squad Protection often covers important repairs that your manufacturer warranty doesn't (like failure due to a power surge).If something goes wrong after the manufacturer warranty ends, rest easy; you won't be stuck with a huge repair bill. Geek Squad Protection has your back and will take care of any covered repairs or replacement of your product.*
If there's failure from normal wear and tear, we'll repair it or replace your product.*
This could be a problem with an internal part or manufacturing. It could also be caused by dust, internal heat or humidity. Accidental damage not included.
If your countertop microwave isn't working because of a power surge, we'll fix it or replace it.*
If there's a power surge or fluctuation that damages your product, we'll make things right. This includes a surge caused by a lightning strike.
You'll never pay for parts and labor.
We take care of 100% of the costs of parts and labor for covered repairs, with no hidden fees. In some cases, we may have to replace your product.*
You can transfer your Geek Squad Protection.
When you sell or give someone your covered product, Geek Squad Protection is still in effect, with no additional charges or restrictions. Call 1-800-433-5778 to transfer.
When something goes wrong, we're always here to help.
Visit your local Best Buy store to start a claim, or call us at 1-800-433-5778 to ask questions about your plan.
*For some appliance products, we have limited access to replacement parts. Due to these complexities, we will skip any repair efforts and replace or reimburse you for your broken item.
*Brands include but are not limited to Viking, Wolf, Thermador, Sub-Zero, Miele and JennAir.
These are the latest benefits that apply to new purchases. Refer to the terms and conditions from your date of purchase for a complete description of coverage and exclusions.
AIG WarrantyGuard, Inc. is the Obligor and Administrator of the coverage under this plan.
A:AnswerHi there! Thanks for the question. You actually don't need to register the protection plan or set it up! From the moment of purchase, it's all ready to go. So you can have peace of mind that if something happens, we can pull up the plan through your account. You, yourself, can also see it online through your Best Buy profile. I hope this helps. If you have further questions, please reach out!
A:AnswerIf you purchased the LG NeoChef 0.9 Cu Ft.Compact Microwave, return it to Best Buy and choose another brand. I’ve had two of these with similar problems you described specifically the sparks and I will not buy another one of the LG models. Best Buy was very good with both returns (I had the extended coverage as well). I honestly think this is a known problem and I’m surprised there is not.a recall on this model.
Hope this helps.