Customer Ratings & Reviews

Buying certified preowned? Its worth buying the extended warranty, especially if the item is still cheaper than MSRP with this plan included. Reduce ewaste, create local jobs, encourage right to repair, and save money while getting dope electronics and comprehensive coverage. Seriously, what is there to lose other than a few bucks? Helped me evem figure out how to turn off the child lock, because I am dumber than a sack of hammers. :3

Such a professional team, came in installed and left within 20 minutes. Service was great, employees were kind and informative.

Best service great workers and fast people. I love Best Buy will always shop. Send me gift card. ☺️

The agents delivered and mounted two big televisions above the fireplaces and wired them up. Everything went well.

4yr protection, peace of mind. best insurance so far with best buy.

Big size microwave, easy to use, ready to my family's

Very good Microwave for the price. I would recommend this to my friends. I love the size not to small not to large. Delivery was fast and on time.

My freezer went out on my refrigator. The gentleman came out and had to call someone else out to repair it. Overall so far it's been worth it.

Thanks Best Buy ! You have to protect your investments and I'm so glad I bought a extended protection plan .It makes me feel comfortable to know if something goes wrong with my product from Best Buy ,Geek Squad will come to the rescue !!! Thank Geek Squad !!!!!

The technician was friendly, knowledgeable, and took the time to explain what was wrong with my laptop in terms I could actually understand. They diagnosed a failing hard drive and offered a few options, including data recovery and replacement. I appreciated that they didn’t push unnecessary upgrades or services.

Great service. I haven't use it yet. But on other things I used

Love the geek squad. They are very helpful and knowledgeable.

In these days when technology is advancing, many of the technicians do not update their knowledge. Buying a service through Geek Squad provides peace of mind.

I used Geek Squad for my camera. Replacements were made without much hassle.

I recently used Geek Squad for a computer repair, and overall, I was impressed with the service. Scheduling an appointment was straightforward through the Best Buy website, and I was able to get a same-week slot at a nearby store.

The Geek squad is wonderful. They are/were very professional.

Geek squad offers more protection than the entire Giants offensive ever did for Daniel Jones, what else can you ask for?

I swear by Geek Squad protection for all my electronic purchases. It's been a lifesaver countless times and has more than paid for itself. Having Geek Squad coverage gives me peace of mind knowing that my devices are protected against unexpected mishaps and malfunctions. Whether it's accidental damage, hardware failure, or even just a glitchy software update, Geek Squad has always had my back. Their customer service is top-notch, and they've always been prompt and helpful whenever I've needed to file a claim or seek assistance. Plus, the convenience of having repairs and replacements handled quickly and efficiently is invaluable. Overall, I highly recommend Geek Squad protection to anyone who values their electronics and wants to safeguard their investment. It's a small price to pay for the added security and peace of mind it provides.

Customer service is everything. I’m grateful geek squad has our back.

Again this is a highly recommended product I believe I have bought it on about 90% of the things I get from Best Buy just to ensure if something happens I don’t just have to buy another one