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Appliance Installation

Call Best Buy's 24/7 Appliance Help Line toll-free at 1-800-624-4434 or visit your local Best Buy store to purchase our professional installation or to discuss any purchase, delivery or installation questions you may have. Our professional installation service ensures you'll receive all of the benefits listed below:

  • Performance
    We ensure the maximum performance from your appliance by installing it right the first time.
  • Confidence
    Our technicians are qualified and insured. We will install your appliance according to all local codes and regulations.
  • Satisfaction
    We guarantee our workmanship for a period of one year. If, during this time, you are not satisfied with any aspect of our workmanship, we will fix it free of charge.
  • Convenience
    We offer pre-measurement services to ensure your new built-in appliances fit properly into your home. Call 1-800-624-4434 for scheduling.

What Does Appliance Installation Include?

Best Buy's professional third-party installers, licensed and insured as required by applicable state regulations, do the following:

  • Unpack and prepare appliance(s) for installation.
  • Inspect appliance(s) for any existing damage, defects, and/or code violations.
  • Inspection of facilities before starting.
  • Temporarily disconnect gas service (when applicable).
  • Disconnect existing appliance(s) not yet disconnected (gas appliances, for example).
  • Install or connect any Best Buy installation kits and parts (when applicable).
  • Connect new appliance(s) to existing electric, gas and/or water service.
  • Level and secure your appliance and install any manufacturer-supplied safety hardware, such as anti-tip brackets.
  • Reconnect gas service and test for any leaks.
  • Test your appliance to make sure it's performing properly.
  • Workmanship guaranteed for one year from the date of installation.

What else do I need?

  • Some basic parts, such as plumbing fittings, sealants, and fasteners will be provided with the purchase of a professional installation. However, there are several parts you will need that are not supplied by the manufacturer.
  • Existing power cords cannot be reused
  • Existing hoses cannot be reused.
  • Existing gas flex lines cannot be reused.

Terms and Conditions:

  • Installation is "direct replacement" only — gas-to-gas, electric-to-electric, to proper existing fittings, valves, service lines, etc.
  • Installation fees do not include permits or additional parts and/or labor beyond "standard installation."
  • Additional charges may apply. Examples of additional charges include:
    • Installation of gas appliances typically requires professional installation.
    • Dishwasher installation kits, flex lines, ventless exhaust kits, expansion and reduction adapters, shutoff valves, etc. (if required, but not previously purchased by customer).
    • Additional labor charges will accrue for any non-standard installation.
  • Note: Gas appliance installation using an existing flex line is dangerous. Neither Best Buy delivery persons nor Best Buy installers will connect a gas appliance without a new flex line.

How Do I Purchase Best Buy's Professional Installation?

Immediately after verifying your e-mail order confirmation:

  • Call Best Buy's 24/7 Appliance Help Line toll-free at 1-800-624-4434 (or visit your local Best Buy store) if you'd like to purchase professional installation of your appliance.
  • An adult must be present — please schedule installation at a time when a person 18 years of age or older can be present.
  • Verify power supply, hookups, cords and venting — Many appliances require new hoses, flex lines, cords and all require proper hookups and power supply for us to install them. Be sure to confirm with your phone representative that you have everything you need.
  • Installation kits — Be sure to inquire whether an installation kit or additional parts are required to install your particular appliance.
  • Your Best Buy installer will contact you the day prior to your appointment to schedule a 2-4 hour time window to perform your installation.
  • Note: Additional charges may apply. Examples of additional charges are listed within the Terms and Conditions section above, and are payable to the installer at the time of installation.

Installation Information Specific to Your Appliance:

Refrigerators:

  • Installing a new water supply line (up to 20 ft.) from water source to refrigerator.

Refrigerators requiring new waterline hookups (those with ice makers, water dispensers and/or water filtration) typically require professional installation if no waterlines exist. Call Best Buy's 24/7 Appliance Help Line toll-free at 1-800-624-4434 for details.

Ranges (Gas):

  • Product placed where requested, if accessible.
  • Gas line to existing range must be disconnected, with shutoff valve present and turned off prior to the delivery team's arrival.
  • Connections will only be made to a new gas flex line (purchased separately).
  • Includes installation of manufacturer-supplied anti-tip bracket.
  • Includes recycling of old range.
  • Liquid propane conversion available as an extra service (at additional charge). The cost of this service includes all necessary parts.

Dishwashers:

  • Disconnection and removal of your old dishwasher from existing utilities (electrical and plumbing).
  • Removal may require additional charges when multi-layered flooring is present.
  • A dishwasher hookup kit is suggested to ensure top performance. Reusing existing hoses could result in water damage to your home.

Dryers:

  • Product placed where requested, if accessible.
  • Gas line to existing range must be disconnected, with shutoff valve present and turned off prior to the delivery team's arrival.
  • Connections will only be made to a new gas flex line (purchased separately).
  • Connect dryer venting if it is new and metal.
  • Includes recycling of old dryer.
  • Liquid propane conversion available as an extra service. Service includes necessary parts.

Microwaves:

  • Disconnection and removal of your old over-the-range microwave or range hood.

Air Conditioners:

  • Product placed where requested, if accessible.
  • Unpack, position, and secure in window (if window unit).
  • Connect air conditioner to an existing outlet in close proximity to the window.
  • Maximum window height: 3 stories.
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