Accidental Damage from Handling (Advanced Plan Only)
It happens sometimes. If you drop or spill on your MP3 player in the course of normal use, we'll cover the cost of your repair
One-Time Battery Replacement
If the original rechargeable battery fails to hold a charge, we'll replace it.
No Lemon Policy
If your product requires any three qualified repairs during the life of your plan, we'll replace it with a comparable one.
Normal Wear and Tear
This includes repair costs for normal wear and tear, including defects in materials or workmanship and failures due to dust, internal heat and humidity.
Pixel Repair and Burn-In Coverage
If your pixels start looking weird or a shadow image sticks, we'll get your screen back to pristine condition.
Power Surge Repair
We'll cover the repair cost for equipment failure due to a power surge or fluctuation.
You can transfer protection plans for individual products to a new owner, with no charges or restrictions.
24/7 Claim Support
Call 1-800-GEEKSQUAD or go to GEEKSQUAD.COM for help with claims.