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Plantronics - Marque 2 Bluetooth Headset - White

Model: M165 WHITE
SKU: 6613873
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  • Key Specs
    • Connection Type: Wired
    • Headphone Fit: On-Ear
  • General
    • Product Name: Marque 2 Bluetooth Headset
    • Brand: Plantronics
    • Model Number: M165 WHITE
  • Audio
    • Sound Isolating: false
  • Connectivity
    • Connection Type: Wired
    • Connector Size: 1/8 in. (3.5mm)
  • Design
    • Headphone Fit: On-Ear
  • Other
    • UPC: 017229138438

Plantronics Marque 2 Bluetooth Headset: Make calls and listen to your favorite music and movies on a Bluetooth-enabled smartphone or tablet with this headset. Its lightweight design and flexible eartips offer a premium level of comfort, so you can wear it for hours.

  • Works with your iOS or Android device: Connect this headset with virtually any Bluetooth-enabled phone or tablet. Press the call button to interact with Siri, Google Now or Cortana.
  • Pairs with up to 2 phones at once: Take both personal and work calls without having to juggle multiple devices.
  • Compatible with HD Voice-enabled smartphones: Activate the wideband audio support and enjoy higher quality sound every time you talk.
  • Lightweight, flexible design: Durable and comfortable enough to be worn for hours at a time. Find the right fit with silicon gel eartips in 3 different sizes.
  • Precise sound clarity: From crowded rooms to windy streets, dual microphones ensure that you'll hear and be heard over the noise.
  • Announces contacts by name when they call: Say "Answer" or "Ignore" to control calls without clicking.
  • Streams audio from your smartphone or tablet: Listen to music, podcasts, movies and more, and control your sound level with ease.
  • Stays charged for up to 6 months: Rely on the DeepSleep hibernation feature to conserve the battery if you don't use the headset for a while.
Whats Included
  • AC charger, 3 pairs of silicone ear tips (small, medium, large), clip-on ear loop
  • Owner's manual
  • Plantronics Marque 2 Bluetooth Headset

Q: Is it normal for a BT device to lose connection when I store my phone in my pocket?

A: Bluetooth can have a hard time going through solid objects and it can cause the headset to disconnect. Most of the time the phone being in your pocket will be ok as long as you keep it on the same side of your body that you are wearing your headset. If the problem persists you may want to try resetting the Bluetooth connection between your phone and headset to see if that helps the issue. To do so, first delete the headset from your cell phone's list of paired devices. Once deleted, make sure to power your phone completely off. Then power it back on. (This will reset the Bluetooth stack in the BT software on the phone). Then re-pair the headset with your phone. Thank you for contacting us. Plantronics Customer Support 1-855-765-7878

Q: will this work with iphone 5s

A: Yes. My wife has a 5s and it works great.

Q: Will this work with an iPhone 4?

A: Works with an iPhone 4s.

Q: how can I purchase additonal silicone ear tips?

A: Additional silicone ear tips can be purchased online at the Plantronics website.

Q: Bluetooth to pair with two phones

A: Hello- The Marque 2 can be paired with up to 7 devices. If you were to pair it with an 8th device it will just drop the oldest pairing. It also supports multipoint so you can have it actively connected to 2 devices at once, allowing you to take calls from 2 phones (note that you can not use the headset simultaneously with both phones). After the first time you pair the headset you will need to manually put it into pairing mode in order to connect to additional devices. To do this, start with the headset powered on. Now, press and hold the call control button for about 5-6 seconds until the light on the headset starts flashing red-white. Release the button and set the headset aside. On your cell phone, go to the Bluetooth menu and search for (or add) a device. The cell phone should find the headset. It will appear as "PLT_M165" in your list of devices. If prompted for a passkey, enter 0000 (four zeros). Note: Many phones do not prompt for a passkey.

Q: What is the difference between the M165 and the 170?

A: The A170 and M165 headsets are completely identical inside and out. Same features, same performance, same warranty. The differences are in what comes with the headset: - The A170 includes the "exclusive Apple charging kit": a 2-in-1 charging cable, enabling simultaneous headset/iPhone charging via a single USB connection, plus a USB car charger. Whereas the M165 includes a standard micro USB AC adapter for connection to a wall outlet.