Chamberlain MyQ MYQ-G0201 Garage Door Controller: Open and close your garage door, even when you aren't at home. Plus, get alerts on your smartphone whenever someone opens or closes the garage door, or simply check to see whether you left it open.
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Posted by: UserCD from: on
The "Quick Start Guide" provides a reasonably clear physical install but very poor set up instructions. The instructions suggest physically mounting the hardware and then downloading the MyQ apt but what needs to be done is to download the apt first as it will get you to the remaining setup instructions. You also need to determine the Wi-Fi signal strength in your garage as the "green" light indicator on the MyQ hub may show a signal is being received but it does not guarantee a sufficiently strong signal to reliably set up or operate the Wi-Fi MyQ hub. Occurring errors during set up frequently cause you to start at the very beginning. Each time you must repeat the type of door opener being used for example. It is strongly encouraged that you do the Wi-Fi programming before you do the physical installation. Be sure to mount the door sensor before doing the door opener training as the MyQ needs its input to determine if it found the correct code. Otherwise, you have to repeat the learning cycle. A code saying "Door Motion Not Detected" would give a huge clue to the issue.
I just finished installation and it is working great but long term reliability is TBD. Also note the Chamberlain Apt is for smart phones only - not pads unless equipped with a phone connection.
Overall the install instructions require a lot of reading between the lines and "trial and error" with little to no feedback when mistakes are made. There is no evidence that Chamberlain took the time to review and take feedback from first time users and then refining the instructions based on feedback.
I would recommend this to only those friends with a strong technical and "hands-on" installation experience.
36 out of 38 found this review helpful.
Great product, be careful with IOS7 as of Nov 2013
Posted by: lathahgjhgjhg from: Minnesota on
I am very happy with this MyQ garage door opener and the install was very easy – except with Apple IOS 7. I followed the process several times and called the Chamberlain phone support. I give them kudos for being open on a Saturday and having short hold times but was annoyed by the typical script where you must answer questions unrelated to the problem just so the operator could get you to a tech. In the end the support person I talked to did not solve my problem. I ended up solving the problem myself.
During the install you must connect to the device via Bluetooth and “Add the Wi-Fi hub to your Wi-Fi network” (more on this later). I did this several times and my iPhone app (with IOS 7) would always fail saying I had to enable Wi-Fi on the hub. I reset the unit several times trying to figure out what was going on. Finally I tried my wife’s iPhone that still has IOS 6 – worked perfect. Bluetooth connected, it updated the software on the MyQ Hub and everything worked perfect! I never did confirm with Chamberlain that this is a IOS 7 bug and probably by the time you read this it will be resolved. If not hopefully I saved you some frustration.
Now, something I find interesting. When I used my iPhone to connect to the device and added the “Hub” to my network somehow the MyQ Hub obtained my Wi-Fi password from my iPhone. I never typed in my WEP Wi-Fi password in the iPhone app but when I look at my router DHCP lease table I see the MyQ listed with a valid IP address. I have searched online and have not found any reference to how you can transfer a WEP key using Bluetooth but somehow it must be possible. It is cool, very easy to set up. I guess it just sorta freaked me out that a device can learn my Wi-Fi password using Bluetooth from my iPhone.
Now, how does it work? Fantastic! I have the app installed on my wife’s phone and my phone but have not tested Android (assume it works). The reason I purchased this product was the positive reviews and because I have a problem leaving my garage door open. Sometimes I will remember about a mile from home and have to drive back to check and close the door. Other times I just forget! I live in Minnesota and have a heater in my garage that keeps it at 45 degrees. Last year I drove to work at least 4 times during sub-zero weather and left the garage door open (garage heater ran all day). I figure I will pay for this product with reduced natural gas costs very quickly! I set up an alarm to send a push notification and email if the garage door is open for longer than 30 minutes. I have not fine tuned this time yet but figure I don’t want alarms going off when I am taking out the garbage so 30 minutes feels like a good setting. I tested it at 2 minutes and the alarms fired like they should. So far I have not left it open longer than 30 minutes.
One feature I love is when you close the garage door with the application the MyQ hub flashes a bright light and sounds an alarm before closing the door. My Wife has the app installed as well and sometimes I may be working on a project and leave the door open on purpose. Now if my wife sees the garage door is open and decides to close it at least I will know it is going to happen and be able to override the open by hitting the wired opener.
I have only had this opener a few days and I don’t normally write reviews. I am very happy with this product. I only share my frustration with IOS 7 to help others. I would definitely recommend the Chamberlain MyQ garage door opener.
15 out of 15 found this review helpful.
Nice addition to a "smart" home
Posted by: storck from: on
The myQ is a nice addition to any "smart" home. It gives peace of mind that the garage door is shut and alerts when the door is open and closed.
The Chamberlain tech support people, while courteous, were not that much help with installation. Here's some lessons learned that will make your install much more easier:
1. go with the WPS option when connecting to your router.
2. after connection is established, add port forwarding for the myQ hub in router settings. The TCP port is 8883 and the UDP port is 2165. Go ahead and do this, even if you don't have any connection issues.
3. while the myQ hub only will connect to the 2.4ghz band, there is no need to turn off the 5ghz band on your router (unless router only runs on 5ghz band).
4. despite the manual saying to attach the hub on the ceiling and at least 2 feet away from the garage door opener, place the hub at the furthest location from the garage door opener that still allows for the system to work. I found that the closer the myQ hub is to the garage door opener, the better chance for radio interference from a regular garage door remote, keypad remote, or the homelink remote inside cars. And when there's interference, the myQ hub will drop the connection to the router and you're going to be re-setting and re-connecting again.
The Android app is ok but could be improved. My biggest issue with the app is that there is no notification of whether or not the myQ hub is connected or disconnected.
14 out of 14 found this review helpful.
Great Product - Almost Perfect Set Up
Posted by: ShermanOaksTechie from: Sherman Oaks, CA on
Bought this because I am always afraid I have left the garage door open. This solved my problem.
There are basically two components. A sensor you attach to the garage door itself. It is a simple transmitter that senses when the door has changed from vertical to horizontal (open) and sends a signal to the second component.
The second piece is the receiver and wifi gateway. Once you attach the Receiver near the opener, (NOTE: You have to plug the transformer into an electrical plug) and plug it in, it starts blinking a BLUE LED (there are a number of different color LED's that mean different things). Then, you start the Android or iPhone Chamberlain MyQ App, turn on Bluetooth and pair your phone with the MyQ and it walks you through the rest of the set up which asks permission to join your wifi network and registers the MyQ with the Chamberlain server.
NOTE: It did not register with the server the first time. I unplugged the unit and started it again. This time, no problem, it linked perfectly and the rest of the process went perfectly.
Once that happens, it asks you to link the Sensor on the Door to the system, asks you to push the LEARN button if you have a Rolling Code Opener and then attempts to open and close the door. Mine worked the first time, perhaps because I have a Lift Master, which is a Chamberlain company.
Note that you should look at the Guide which is in the phone App. It will explain how to set up the Email or regular Notifications to your phone. The Alerts are very customizable. Also, if you want to edit how an alert works, you have to write an entirely new one and delete the prior one. There is no EDIT ability. I think the App could be fixed to allow this feature.
I've only had the unit for less than 24 hours, so I'll update this review if there are any important things to let you know.
And, I called Customer Service to find out if there is a battery in the Door Sensor. Julie was wonderful and knew the product very well. There is a small battery. I suggested they add this information in the Manual, which says NOTHING about changing the battery or what type of battery it is.
16 out of 18 found this review helpful.
Posted by: Gateway321 from: Commerce, MI on
This thing is awesome.
Before buying I had few questions that I couldn't find the answer for on any of the reviews, I also called the MyQ company and was still not giving the answers I need, so I hope to answer the questions that others might have.
First off my garage is finished (dry wall and all) so I really did not want to mount the device, did not want to drill holes, so my question was does it have to be drilled, the answer is NO.
In fact I don't have mine in the garage, the company wants you to put in the garage for the flashing light and the alarm sound, but I use mine to just make sure it's closed when I'm away, so no need for the alarm in the first place, which leads me to the next question.
Does the alarm sound when you close the garage door with the car remote or the keypad or or or? answer is NO, again the alarm only sounds and the light comes on ONLY when you use your smart phone to or use the online app to close the door.
Alarm is loud but not as loud as some of the reviews make it out to be.
Last question I had is the range, I have a 3 car garage with 2 doors, problem is I have 2 car garage on one side of the house and the 3rd car garage is on the other side of the house, would it reach with just a 2nd sensor or I need to buy another hub? answer is it does reach.
That's another reason why I have the hub in the house to be in the center of both sensors, connects better to the WiFi network.
I'm an OCD person and needed to take pics of my garage door closed when I went out of town, now I can just check my app and make sure it's closed.
To upgrade my garage door opener was $450 each with installation, so for my setup it was $900, with this little hub and 2 sensors I was able to save $785 as I got it on sale from Best Buy.
Also the sensors I didn't want to drill in my garage doors, so what I did was use the velcro it came with and added some external tape to keep it in place.
Best of all, if we ever move, it is simple to take with me for the next house, unlike replacing the entire garage door opener.
10 out of 10 found this review helpful.
Works great, surprisingly easy to set up
Posted by: DJRobX from: Valencia, CA on
I'm a bit of an automation junkie. I have most things with an on/off switch controllable by my phone. One thing that had not come into the fold was the garage door. My home has a Genie opener from the late 90s, that's working perfectly well. Saw the advertisements for the Chamberlain MyQ system, but wasn't aware that this product was available for non-Chamberlain openers!
You can really mount the MyQ device anywhere in your garage. You just need to stick the position sensor on the garage door somewhere. From there, installation is dead simple, particularly with an iPhone. It communicates by wifi, but you can push your iPhone's wifi settings to it by just pairing to it with bluetooth - no need to pick SSIDs or type in passwords. I've never seen such a simple, genius way to get something online.
Once online, you open the app and input the device's serial number. From there it walks you through pairing its transmitter to your garage door opener. I picked Genie, then it told me to push the Learn button on the opener. I did so, then continued along in the app. The opener then started moving the door, and the app noticed thanks to the sensor. That's it.
Now I can open and close the garage door from my phone, and I was able to configure it to send me a notification if I leave the door open for more than 30 minutes.
7 out of 7 found this review helpful.
Posted by: Dho69 from: Fremont, ca on
As advertised, it really did take only half a hour to install. In half an hour my ipad could control the garage opener. My parents have an ipad with an older iOS system (ios5)and I was still able to get it to work by going to www.myliftmaster.com/mobile and entering the email and password. Basically you can use the garage opener by downloading their app or by simply using a web browser. That's convenient.
6 out of 6 found this review helpful.
Good Product for remote Garage Operation
Posted by: dmt2020 from: on
This product was easy to set up and use with my mobile devices. The only problem is after you perform an open or close operation, I have to restart the App in order to perform another operation.
6 out of 6 found this review helpful.
Saves hundreds of dollars on gas!
Posted by: mrflibble from: Las Vegas on
This has saved me more than the price in gas already. I no longer have to drive back to the house to make sure the garage door didn't somehow open back up as I was driving away. Setup was less than 15 minutes and would have been less than 10 if I could have believed the instructions about how little there was too it. Has given me a level of sanity I have not known in years.
4 out of 4 found this review helpful.
Easy install and works great
Posted by: JKR3 from: Hernando, MS on
In stalls in minutes, I called tech support they were very patient with me, it turned out to be my cell phone. I get notifications within a minute of the door opening.