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Great machine, great cup of coffee
Posted by: CoffeeCritic from: Northfield, MN on
After reading the mix of positive and awful reviews on this product before buying, I was very hesitant when I purchased and prepared for the possibility that I might have to return it. After three weeks, I'm very pleased with the machine in every way. I found customers who complained about the difficulty in cleaning were FAR overstating the problem - the pieces that need to be cleaned daily are easily removed and are all washable, so taking them out, rinsing them under running water and then setting them aside to dry takes less than 60 seconds. Put them back, add beans and you're ready for the next day. Very easy! I've also not found any problems with leaking or dripping, neither during brewing nor pouring, and the caraffe keeps the coffee steaming for hours, even if I don't "prime" it before brewing by running hot water through it as the manual suggests.
I've been very impressed with the difference in flavor of the coffee, even as opposed to grinding the beans the night before and putting them in a programmable coffee maker. The flavor is outstanding and the machine, so far, has proven to be great and very easy to maintain.
16 out of 16 found this review helpful.
Posted by: justbrewit from: Vacaville, CA on
First, the carafe is okay. It keeps the coffee hot but does have drips on the counter when pouring a cup. As mentioned by others, the steam enters the grinder chamber creating mud with the residual grinds.
These annoyances were tolerable, but after about 4 months the coffee maker began "finishing" before the water chamber was empty. At first, it was 1 or 2 cups left in the chamber, but it gradually got worse eventually only emptying about half the water before turning off. We had to turn it back on 2 or 3 times to get it to finish a full pot. We tried cleaning it, replacing the filter, and removing the filter entirely...nothing worked. Looking online for a solution, we saw that many others have this same problem. We're going back to a typical drip machine with no thermal carafe. Horrible product, horrible purchase. Do not buy this model!
8 out of 8 found this review helpful.
Makes hot and fresh coffee!
Posted by: Ksully4 from: Pittsburgh on
I had the older grind n brew model which lasted for years (used about six days a week). This newer model seems to brew hotter and the filter tray is much more durable and seems to latch in better. I would recommend this unit.
6 out of 6 found this review helpful.
Worst Product on the Market--A Disaster
Posted by: JPKP from: Westchester County, NY on
In short, I decided to spend a bit more money to purchase a product that looked good, had the ability to grind beans, and was programmable since I get up at 5 am and wanted my coffee ready upon waking up. What a mistake! Within no time at all I was waking up to half a pot of coffee all over my counter tops, down my cabinets and onto my floors-not what you want to have to deal with at 5 am. This was happening consistently, so I contacted customer service, who told me to soak the lid of the carafe in part vinegar-part water for 24 hours. I tried that and for a few days the problem resolved, only to resume only days later. On a side note, during this time period I went to a party at my cousin's house and everyone staring screaming that the coffee was spilling all over her counters...you guessed it...same machine. She said that it happens all the time on hers as well and that she received the same lame response from customer service. She was also fed up with the machine and getting rid of it. We have both decided to literally take these expensive machines and throw them straight into the garbage, opting for the good old reliable Mr. Coffee, I am disappointed that I can't grind my beans in it, but at least I no longer go through a roll of paper towels at 5 am every morning. Avoid this machine at all cost. It is a complete waste of money.
5 out of 5 found this review helpful.
If you want your coffee everywhere except the pot.
Posted by: hautetamale from: San Diego, CA on
Our initial experience with this model was OK, but then again, the coffee maker we had before really sucked! The coffee was hot and tasty; but I hated the fact that you must clean and thoroughly dry the 'bean bucket' each time you want to 'grind and brew', otherwise the grounds create a mud and clog the 'bucket'... big hassle!
Then, after about 6 months it decides to brew half the pot onto our kitchen counter, but only sometimes! We'd meticulously clean, pamper and dry the unit, baby-sit while it brewed... nothing. But when left all alone for a few minutes we'd come back to a puddle of steaming hot coffee all over the place.
Returning to the store for full refund and beginning our search for the next contender.
8 out of 10 found this review helpful.
Posted by: KoryGL from: Fargo, ND on
Gave this to my wife for her coffee addiction...mine too if I'm going to be honest. Love that it is completely programable and has water filter built in. In addition it lets me keep our other coffee grinder at my work so I can have great coffee there too. There is nothing not to like about this, and the loud comment...well what do you expect when it's grinding coffee, it is bound to be louder than trickling water.
5 out of 5 found this review helpful.
Makes great coffee
Posted by: lonestarsally from: Texas Gulf Coast on
Makes great tasting coffee. Programmable so you can have coffee when you get up in the morning. Water fill line is on the side and easy to see. Can be used with already ground coffee as well as whole beans. Coffee is brewed into a thermos and doesn't sit on a hot plate which means it tastes fresh all day.
Cleanup is a little bit of a chore as you have to clean the grinder as well as the filter with the coffee grounds.
6 out of 7 found this review helpful.
For FRESH GROUND coffee
Posted by: cfam from: Campbell, CA on
This is actually my second one. My first one died after 7 years. So I'm going to say that longevity is excellent. I really like having my coffee made from fresh ground beans, nice and hot when I get up in the morning.
My ONLY complaint is that the clock needs to be reset after a power outage, the unit doesn't need to be reprogrammed, just the clock reset.
6 out of 7 found this review helpful.
Poorly designed, DO NOT BUY THIS!!
Posted by: BuyerinColorado2 from: Englewood, Colorado on
DISASTER!! RUN AWAY!!!
Purchased in 2012, found it overflowing within a few months. The lid has a ball bearing that gets stuck after a while. Their customer support suggests that you soak it monthly in a 50/50 mix of vinegar and water to de-gunk it. This "feature" should be advertised. I don't think you should have to do that much maintenance to a kitchen appliance.
Customer service will send you a replacement lid and brew basket if you have your serial number (conveniently located in hard to read impressions on the BOTTOM of the unit). Then with the new unit, you can do your monthly vinegar soak.
They need to get this disaster OFF the market and replace it for existing users. Put me in the "never Cuisinart again" category.
4 out of 4 found this review helpful.
2 reasons not to buy
Posted by: aubie20 from: atlanta on
1. 7 parts you must clean after each use, grinder, grinder top (steam gets residue wet, very messy), filter, filter basket, filter basket top, caraffe, caraffe top.
2. refurb unit has 90 day warranty. Mine died after 5 months. So I am out of luck.