Let a knowledgeable Geek Squad Agent connect a new networked audio device to an existing networked audio system.* This service takes about an hour to complete.
After completing your order, you will receive a confirmation e-mail that contains a redemption code. You can then schedule your appointment by calling 1-800-GEEK SQUAD (1-800-433-5778) and following the prompts for Home Theater and Installation.** Please print your Geek Squad confirmation e-mail and be ready when the Agent arrives at your chosen location.
Q: What kind of support is provided after the setup is complete?
A: The Geek Squad agent will perform a system demo, answer any questions, and discuss additional solutions to enhance your audio experience.
Q: Will the Geek Squad agent connect the device to my home network?
A: Yes, the agent will add the system to your existing wireless network and perform any necessary software or firmware updates.
Q: What streaming services can be configured during the setup?
A: The setup includes the configuration of up to two smart streaming services, such as Spotify or Apple Music.
Q: Does the setup service include installing a networked audio hub?
A: No, the service does not include the installation of a networked audio hub or software to feed media to the system.
Q: What happens after the networked audio device is delivered?
A: Once delivered, the Geek Squad agent will unbox the networked audio player or speaker and prepare for the installation.
Q: How long does the Add-On Networked Audio Device Setup typically take?
A: The estimated time to complete the service is 30 minutes.
Q: Does the service include an initial evaluation of the service area?
A: Yes, the service includes an initial evaluation and consultation to ensure the services meet your needs.
Q: Is there a warranty for the networked audio device setup?
A: Yes, Best Buy’s networked audio services are backed by a 90-day limited workmanship warranty.