LG - 20.7 Cu. Ft. Counter-Depth French Door Refrigerator - Stainless Steel

Organize your fresh and frozen food in this French door refrigerator that features 4 slide-out, Spill Protector tempered-glass shelves, a 4-compartment crisper system and 5 gallon-size door bins for convenient storage options.
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Overview

Best Buy Customer Reviews

1
DO NOT BY THIS REFRIGERATOR!1 Posted by: from: on This refrigerator looks beautiful, it is a great size if you are looking for a counter depth refrigerator. However, after only four years our beautiful stainless steel refrigerator stopped working. I wasn't too worried at first because I remembered something about a warranty. I called LG only to find out that only PARTS are covered under the warranty- not labor. So, in order to fix my refrigerator we would need to spend nearly $400 in labor. We went ahead and had the repair done- we didn't have another 2K to spend on a new unit. The refrigerator never worked well again. The "fix" to the problem was to put a switch on the compressor so it wouldn't over heat- only to have our refrigerator and freezer defrosting every few days until the compressor kicked in and started cooling again. We had to put up with this defrosting issue for another two years until today when it finally died for good. Now, out of warranty LG tells me they can do nothing about it- except for send out a repair tech- which they will charge us for. I'm not willing to spend another dime on this refrigerator. We never should have spent the money on the "warranty" repair (If you could call spending $400 to fix it a warranty). Really, we should never have bought an LG in the first place. I know the good deal may look tempting... and it really is a pretty refrigerator... but this thing will only last you a few years. After that- it is just a big, fat, worthless piece of garbage. Run away fast from an LG appliance. I will never buy one again.

3 out of 3 found this review helpful.

4
Very nice refrigerator & nice space inside.4 Posted by: from: on I bought this refrigerator for my son & family for their first new home. It fits perfectly, looks great, holds a lot , & very classy! My one "issue" is that this smaller refrigerator cost apx $300 more than the larger one we originally ordered. This model is considered a "custom" size even though many new homes now have gone to this size. I was told the price would likely be coming down in the near future. The manager (Larry Dilley at the Marina, CA Best Buy) who helped me with the purchases & necessary change a week away from delivery was very helpful, patient, efficient, & professional. Thanks for providing great customer service. Also, installers were awesome - fast, friendly, & knew their jobs well.

0 out of 0 found this review helpful.

5
Love LG and my new refrigerator5 Posted by: from: on I needed a frig that fit in between cabinets...this was a perfect fit! Love the French door style which I haven't had before...perfect!

0 out of 0 found this review helpful.

5
Love my new fridge5 Posted by: from: on This is a great refrigerator. The counter depth fits nicely into my small galley-style kitchen. It is so quiet and I love the lighting, refrigerator space, interior and exterior design. The pull-out shelves are very convenient when it comes to reaching things in the back. The only drawback is that I wish the produce drawers were a little wider. The middle produce drawer is nice but I would rather the space was added to the two other drawers. Overall, I'm quite happy with this purchase and would highly recommend this refrigerator.

1 out of 1 found this review helpful.

4
Beautiful clean lines4 Posted by: from: on I have wanted a new refrigerator for years so when I purchased it I was very excited.

0 out of 2 found this review helpful.

3
Small and pricey3 Posted by: from: on we are "restricted" by the current layout of the kitchen and need to pick a counter depth fridge. Would not have chosen this otherwise. It costs more and the capacity is very limited.

0 out of 13 found this review helpful.

4
Happy with LG French-door refrig4 Posted by: from: on We bought this about a year ago to replace a regular Maytag frig. We wanted a counter-depth frig for some time, but were unable to find a unit that would fit into the limited-size alcove in our kitchen. This is a tight fit -- but it fits! The lighting is great, the pull-out freezer baskets are great, and upper space is fine for 2 adults. Wish they had made 2 crisper drawers--one bigger, one smaller-- instead of the 2 regular & 1 small. The wide deli drawer is fine. The ice maker/bin is better than sacrificing space above. I use an ice scoop, and like the separate On/Off switch on the ice maker for when we are gone on vacation. (We turn off the main water valve -- no flooded basement here!) I definitely prefer the eye-level shelves and smaller upper doors. The 2 middle door shelves are moveable, and can hold tall wine bottles. They were stubborn to move, so maybe that's why other reviewers think they aren't moveable. I would prefer the SS surface to be easier to clean & not show marks/fingerprints. All in all, we would buy this again!!

10 out of 10 found this review helpful.

5
Really great fridge!!5 Posted by: from: on I love this fridge. It's the second LG I've owned as I just moved. My old fridge had one big top door, which I liked but because of the limited size of our kitchen we had to go with the French doors and pay the extra ~$1k for the counter depth. I have to say that the counter depth is great bc it helps fit with the depth of our older counters/cabinets, but I don't even notice that there's less space overall than a non-counter depth fridge. I love the lighting in the fridge and all of the drawers for fruits/veggies. Great fridge overall!

6 out of 7 found this review helpful.

5
Love this fridge!5 Posted by: from: on Beautiful refrigerator!! Easy to install, looks beautiful flush with the cabinetry, everyone who has seen it has complimented us on it, it's so sleek!! Love all the drawers, and the ice maker in the freezer. Very happy with this LG product!

4 out of 7 found this review helpful.

5
Everything we expected.5 Posted by: from: on Fits perfect in counter depth space. Still plenty of room for what we need on a daily basis. Very usable interior.

4 out of 4 found this review helpful.

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    Ratings & Reviews

    Overall Customer Rating:
    86% of customers would recommend this product to a friend (18 out of 21)

    47%
    (10 Reviews)
    33%
    (7 Reviews)
    10%
    (2 Reviews)
    0%
    (0 Reviews)
    10%
    (2 Reviews)

    Product Features

    From our expanded online assortment; not available in all Best Buy stores

    Internal LED touchpad digital temperature controls

    Allow easy and accurate temperature adjustment.

    Multi-Air Flow Cooling

    Circulates cool air evenly for consistent temperatures.

    4 split, Spill Protector tempered-glass shelves

    Contain small spills for easy cleanup and slide out for easy access to contents at the back of the refrigerator. Shelves are cantilevered for easy removal.

    4-compartment crisper system

    Includes 2 humidity-controlled crispers that keep produce fresh longer to minimize waste. A full-width Glide N' Serve drawer and a utility bin offer additional storage.

    5 adjustable gallon-size door bins

    Offer customizable storage for large or small containers for space efficiency. A dairy corner provides storage space for butter and cheese.

    2 freezer drawers

    Include 1 DuraBase solid drawer and 1 wire drawer for ample frozen food storage.

    IcePlus accelerated freezing function

    Freezes food quickly.

    LoDecibel operation with linear compressor

    For quiet performance.

    Door alarm

    Alerts you when a refrigerator door is accidentally left open to save energy.

    LED interior lighting

    Makes it easy to locate items.

    Contoured doors with hidden hinges

    Add a touch of style to your kitchen.

    Product images, including color, may differ from actual product appearance.