An elegant exterior and LED lighting inside. With its ultra-capacity, this spacious LG refrigerator lets you fit more of your favorite foods and organize them however you like. Plus, grab a drink on the go from the external water and ice dispenser.
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Seemed great......at first
Posted by: flsunshine from: on
I bought this refrigerator due to all the high reviews. I was looking for a French door version and this one seemed great. It has a lot of room. I like the slide out drawer in the refrigerator section and the freezer section. I like having the ice maker in the door panel, so it does not take up excessive room in the refrigerator. Things went smoothly for app. 3 months. Then I noticed water leaking out below the sliding drawer in the refrigerator. I removed the sliding drawer to find the bottom of the refrigerator was full of ice and water. It is no longer cooling in the refrigerator section properly, continuing to drip water everywhere. I have been battling with LG for a month to fix it. Their scheduling department takes weeks to respond. They came out twice to fix it but it is still doing the same problem. I have called again repeatedly and they continue to tell me that someone from scheduling will get with me to have a repairman come out. In the meantime, I am without a functioning refrigerator for 4 weeks!! If this product actually worked, I would give it 4 stars. However, due to all the issues with the defrost setting not working, the top not cooling, water and ice leaking...and LG's poor customer service, I have to warn anyone away from purchasing this product.
43 out of 43 found this review helpful.
Mechanical bad design
Posted by: Unfortunate from: Ohio on
I owned another brand for 15 years, it was more quiet than this one. The freezer pull out shelf is of poor quality. Falls off track too easy. The most alarming part of this unit is the evaporation pan at the rear bottom of the refrigerator collects water and the condenser does not evaporate it. It grew MOLD and filled the kitchen with a terrible odor. The rear panel had to be removed and it was very difficult to clean entirely. I am a refrigeration tech and this design flaw is one of the worst I have see. Prepare to check this every few months. Not happy.
25 out of 29 found this review helpful.
Great Upgrade / Didn't know we had a small kitchen
Posted by: Eagle68 from: on
Last Fridge lasted 18 years, was dripping from the inside. We were lucky to find this great product as an open box item, other than a small dent on the front its perfect. Magnets now go on the side. We liked that the shelves were separate and you could adjust individually. No more bending down and crawling on the floor looking for something that can easily get lost, everything is visible, we like the ice maker and water dispenser. The ice tray inside the pull out freezer does not make ice from there. For 3 of us, crushed ice is plenty. I did add an external 3 year filter. Instead of getting one for the inside at $45. last only 6 months. Measure all of you access to the kitchen doorways, Getting through one doorway took off some drywall and paint. I told the men, just get it in I'll repair, since our old fridge was already on the truck. They did break off 2 plastic freezer glides, but works fine minus the 1" that broke.. Did have to remove cabinets above the fridge to fit, we never could reach in there anyway.
11 out of 11 found this review helpful.
This Fridge has so much space
Posted by: A12Myst from: Nashville TN on
I have enjoyed this fridge since we received it. There is so much space in the freezer and in the interior that we have failed to fill it up. Fresh clean water and ice everyday, we are loving
10 out of 10 found this review helpful.
Posted by: GreatGuitar from: Granby, CT on
We just received this refrigerator. So far, so good. We read a lot of reviews on LG and Samsung and both were highly rated in both consumer reports and in the general reviews on the various websites. We settled on this model as it looked great and had a very nice layout and design. It might be a little louder than our previous fridge, but only just a little and it is not annoying by any stretch. We had to wait a week for this to be delivered, but it is a new model. The local delivery guys were great and on time. They brought it in and set it up and hauled away the old fridge and did it very quickly!
14 out of 16 found this review helpful.
Loving it so far...
Posted by: MaxineR from: NJ on
Coming from a 15 year side by side Kenmore fridge, we decided it was time for a new one, with the kitchen remodel. We decided to go with the LG French Door fridge based on recommendations and reviews. The design, color of the stainless, door handle are all very nice. I LOVE the ice maker and water dispenser. The freezer fits a lot of items. I am still getting used to the fridge part that is on top. I feel like there is not enough shelf space to put tall items, like ketchup, 2 liter soda, etc... The upper shelf on door that holds the cheese/butter does NOT have a cover, which is odd. Some of the smaller LG and larger LG fridges have it but this one does not. Of course, I did not notice until I was using it. Only one of the shelves can be pushed in half way so you can put a taller item on the shelf below. I was fitting all the milks and drinks in this little space, until I realized, I had to reconfigure everything to be able to put the taller items in more shelves. There is no egg basket. The ice maker makes ice nicely. The ice is smaller than the ice from my old fridge, but I like it. There is an ice bucket in the freezer that you can store more ice. The water dispenser is nice, too. I like the alarm that sounds when the fridge door is open. The Best Buy delivery people did a great job delivery my appliances. Somehow they shimmied this big fridge through my 32" kitchen door without removing any fridge doors and there were no scratches. I left the plastic bags around the handles, but checked everything else. When I removed the plastic off of the handles weeks later is when I noticed a 2 inch scratch on one of the handles. Bummer. Wish I noticed it earlier and mentioned it. Make sure you have enough space around the fridge, like at least an extra inch on both sides, and an extra inch or two on top, or it will be a very tight fit! It runs quietly but it does make noise from time to time.
9 out of 9 found this review helpful.
I'd recomment to every one to buy this refrig.
Posted by: oleq from: hammond, wi on
It's verygood for what i need. Works perpectly that one would want the frig. to perform.
7 out of 7 found this review helpful.
LG - Vibrations Beyond Compare -
Posted by: JAPers from: on
I bought this refrigerator from Best Buy and the purchase experience was great. The product however, is dismal. I have had numerous calls with LG "customer service" (a misnomer if there ever was one) and they've still not come out to service a new "broken" product.
Long story short, this refrigerator is the loudest one I've ever owned, it not only vibrates when it's on, but the low frequency vibration creates sympathetic vibration in the walls throughout the house.
Save your ears and you money and buy another product - this one is horrific. They cancelled my service appointment last Friday and I'm hoping they show on Monday - who knows if they can fix it.
7 out of 7 found this review helpful.
Cool and quiet
Posted by: ninersnation from: Sacramento,CA on
We went without a fridge for two months as we spent 6 weeks fighting with the warranty company trying to get our old fridge fixed. We gave up and gave up on Maytag forever. I was a little hesitant to order a fridge from a company that also makes cell phones and TV's. But after reading numerous positive reviews and the fact that LG backs the compressor for 10 years, we ordered. We had to wait three weeks and put up with unprofessional office staff from the delivery company. All is forgotten now that we have this really nice LG.
6 out of 6 found this review helpful.
WORST PURCHASE EVER!
Posted by: FLmom2 from: on
After fully researching new french door refrigerators for my newly remolded kitchen, I decided on this LG. I purchased back in Oct. of 2014 and now a mere 5 months later, my fridge is NOT cooling properly. LG's stellar customer service with technicians that do not work on weekends, is now causing hundreds of dollars of food to be wasted. Oh, and the so-called smart diagnostic tool is useless. Buy another fridge!