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Description
This hub works with your high-speed Internet and your home phones to deliver VoIP phone services and supports up to 4 Ooma Telo handsets. With easy setup, you can enjoy unlimited U.S. calling and low international rates.*
Features
Works with your home phones and high-speed Internet connection
To deliver VoIP phone services (requires broadband Internet connection and router or modem). No PC or headset required to make and take calls.
Supports corded or cordless phones or up to 4 Ooma Telo handsets (not included)
For use with your existing phone system. Also compatible with most fax machines and all-in-one fax copiers.
Advanced PureVoice technology
Provides enhanced voice quality and reliability.
Unlimited calling to any U.S. number
To allow you to keep in touch with friends, colleagues and family (international rates apply for international calling).
Free phone number setup
To allow you to get connected quickly using a new phone number (additional one-time fee applies to retain your current phone number).
Supports caller ID and call-waiting services
To inform you of who is calling you, even if you're already on the phone. Also supports communication with 911 services for safety and peace of mind.
Easy setup
Allows you to begin making calls within minutes.
No PC or special headset required for calling.
*Pay only applicable taxes and fees. Unlimited calls are subject to normal residential usage. Visit www.ooma.com/termsandconditions for details.
What's Included
Ooma Telo VoIP home phone service hub
Ethernet cable
Phone cable
AC adapter
Owner's manual
Other
UPC
892943002100
Customer reviews
4.5
Rating 4.5 out of 5 stars with 261 reviews
(261 customer reviews)
Rating by feature
Ease of Use
4.5
Rating 4.5 out of 5 stars
88%would recommend to a friend
Customers are saying
Customers express satisfaction with the call quality and ease of use and setup of the product. Customers also appreciate the cost, compatibility, and caller ID features. The setup process is also considered easy.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-8 of 261 reviews
Pros mentioned:
Call quality
Rated 5 out of 5 stars
VERY EASY TO SET UP!
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
REALLY! I just today, June 13th 2020, finally installed this product. It works. I'm still learning all of the basic functions. Sound quality is very good. $4.90 prepaid per month in taxes and fees. What a deal. I'm going to save a bunch of money when I port my home phone number and cancel my current home service. WHAT A DEAL!
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 4 out of 5 stars
Great product…but
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love the product, ease of use and setup, and web features….but. After a two minute setup from the time you open the box the next step is where I had the problem. You must call OOMA and setup the new account number and activate the unit when a local area code can not be found online. When making the first call I could not understand the spoken words of the representative. On my third call I was somewhat able to understand her. When requesting an area code I was informed that the only one would be located some 5 hours away on the other side of the state. They stated that numbers might become available in a month or two and they would place a work order to requesting it. 30+ days later still no answer to the issue. Looks like I am stuck with the strange # from the other side of the state. People constantly ask me for my local number instead of my Ooma ASSigned one. Since the number MIGHT change, I am hesitant to give this one out. Other then this issue I would have given 5 stars.
I would recommend this to a friend
Pros mentioned:
Call quality, Ease of use
Rated 5 out of 5 stars
Definitely the best VOIP service
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This service is one of the easiest electronic installations that I have ever done in our home. The registration process was simple and they had numerous local phone numbers for me to choose from. There are even more if you do not care if you have a local number because you could choose any area in the country for your phone number. You are given a 3 months of premiere service for free to try out that service and then you have the choice of keeping premiere service for $10 + taxes per month or going with basic service for just the taxes each month (It seems the government found a way to tax free stuff now). Obviously taxes will vary depending on your area. Mine happens to be $4 per month.
After registration, the hardware is literally, and without exaggeration, plug & play. I plugged the Ooma device into my router and my phone into the Ooma device. Any phone could be used as it is a standard phone jack on the device. I went with a cheaper AT&T wireless phone that was on sale at Best Buy. The Ooma device goes through it's boot-up sequence and updates the software automatically. Once that is done the system was online and the phone was working for outbound calls. It was about 15 minutes until inbound calls were making their way to my phone.
As for sound quality, I have no complaints. It is comparable to a land line. This may vary depending on your internet connection and home network.
I have already recommended Ooma to all my friends that still have conventional phone lines to their homes.
I would recommend this to a friend
Pros mentioned:
Call quality
Rated 5 out of 5 stars
Nice alternative to major phone providers
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I've only had my Ooma for about a month now but the experience has been great so far! I switched from Comcast voice and the call quality is just as good. I even ported my number from Comcast and it only took about a week to go through instead of the 4-6 weeks Ooma estimates.
Pros
-lots of features including a blacklist to block calls
-only pay for taxes (plus the one time fee for the device)
-haven't tried 911 service yet but I can set it up so that I'm emailed or texted if someone dials 911
-porting is fast and smooth with only a one time charge
Cons
-because Ooma is a VOIP service it relies on your internet so if that goes out so does your phone (however you can set it up to forward your calls to another number in such an event)
-if you want reliable and quality phone service you need fairly decent internet speeds (the faster the better)
Overall if you mostly use cell phones but are not ready to give up your home phone number altogether I would definitely give Ooma a try.
I would recommend this to a friend
Pros mentioned:
Compatibility, Cost, Ease of use
Rated 5 out of 5 stars
Saving Money on my telephone service
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Have had about 3 weeks. Was concerned that may have a problem as it is used over internet but encountered no difficulties. Online support has been helpful and available 24 hours a day.. Easy to start up and use Ooma Premier which is optional which provides extra services. Saving over a hundred dollars a month. With Ooama - Linx have added FAX and other lines. Could not be more pleased.
I would recommend this to a friend
Pros mentioned:
Call quality
Rated 4 out of 5 stars
Good way to save on your phone bill.
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
You can try Ooma for free for a month. I've been using it for almost a month and I've decided to get rid of my "real" landline. Nearly every call is perfectly clear and the few that aren't are no worse than a not so good cell phone call.
My house has Ethernet and phone wiring everywhere so my setup was simple. First I went online to Ooma to register the Telo and get a phone number. I plugged the Telo into my home LAN, behind my router. I setup my "real" landline to forward calls to the Ooma number, disconnected my landline phone line from the house phone wiring and connected the Telo to it. All my phones ring just as before.
People getting my outgoing calls see the Ooma number for the Caller ID. That's not been a problem during my trial but could be have been if I needed to call a credit card company. Now that I've decided to keep the Ooma, I'll have my landline number ported to it.
My internet service is typical. It's faster incoming than outgoing. That means that the person I am talking to is more likely to hear some garbling or experience delays than I am. I've had a few calls, not many, that have been difficult because of that. If I regularly made calls that were important, or if wanted to always make a good impression, I would not switch to VOIP. But, as I said above, it's no worse than a cell phone.
I would recommend this to a friend
Pros mentioned:
Call quality, Cost, Ease of use
Rated 5 out of 5 stars
Absolutely Amazing
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I switched over to OOMA finally and I wishy I did it sooner. No more 39.99 tacked onto my bundle for a home phone I rarely use. Perfect sound quality, easy set up, and sleek design. You will not be sorry when you switch, you'll eventually wish you did it sooner like me! Go buy one today and save your $$
I would recommend this to a friend
Pros mentioned:
Cost
Rated 4 out of 5 stars
Great and promising buy
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought this after my current phone service kept going up, with every one in the house hold already having cell phones this line is more for emergency's and loved ones who have known my home phone # for years so i keep it. this product came with a month of premium service, i ported my old phone number for 40 dollars and had to wait a month really before getting a chance to actually take advantage of there premium 9 dollars a mouth service of course it was too late by then oh well, im sure is a great deal provided what you get,, however email after email a few calls and even a servery plus a promise of a free gift if keep this service really got annoying real quick. although they have died down , once you get past that initial annoyance. its hard to complain. considering its still saving a whole lot of money monthly i mean in just a few months, i will have saved enough money to justify my initial cost plus the extra 35 dollars for the one day of service the other guys billed me for calming i still had service with them on that Day i was scheduled to have my phone transferred over to be in service with Oomma, (they clamed oomma never requested to have my phone number stopped with them as there instructions said other wise with the whole porting process) I was told if you just notify your old phone company they will work something out so you don't get billed an extra mouth for one day of service which should never have happened in the first place , they want you to call so they have more of an excuse to get you to stay they will attempt to bring your phone service down to 9 dollars too likely. this still was not in the best interest for me considering i dont make a lot of national calls ,Needless to say im still trying to figure out how to configure the amount of times the phone rings before its auto answer machine picks up i do not fuss with the online log in i just set it up and forgot about it , i'm use to my current phone answer machine its not easy to get the perfect mail phone box message you know so i stick with what i got, unfortunately it only rings a few times before it picks up since im still meaning to get around to changing it off the default 5 rings i set my regular one to 4 .all in all there are lots of neat and promising cool new features Omaha seems to be working on to bring to there paid service, like Custom mp3 ring tones for when some one that calls the house a shout outs like John is calling or Its your Mother, and the ability to use the phone even when power is lost or the internet is down (not sure how they will pull that one off but it leaves me looking forward to seeing whats to come, or what of those features they will provide , id suggested the ability to pick up your home phone calls on your cell phone. there's a spot for you to fill in the blanks so to speak give ideas , all in all a real good product that truly seems to be driven by the consumer