
LG TrueSteam 7.4 Cu. Ft. 12-Cycle Electric Dryer: This ultralarge-capacity dryer is great for big families because it handles large loads, reduces wrinkles and safely sanitizes items like throw pillows and kids' toys.
Q: Is there a water connection?
A: Hello drkillabrew. Thank you for your inquiry on the LG - TrueSteam 7.4 Cu. Ft. 12-Cycle Ultra-large-Capacity Steam Electric Dryer - Model # DLEX3570W. The unit does not require a water connection because it has a steam feeder that must be manually filled with only tap water to the max line. Distilled water cannot be used because the water level sensor in the steam generator will not work and you should not use hot water either...IFV
Q: How is the steam produced? Do you need to add water or is it piped in?
A: Thank you for your inquiry on the LG - TrueSteam 7.4 Cu. Ft. 12-Cycle Ultra-large-Capacity Steam Electric Dryer - Model # DLEX3570W. The unit does not require a water connection because it has a steam feeder that must be manually filled with only tap water to the max line. Distilled water cannot be used because the water level sensor in the steam generator will not work and you should not use hot water either. ^CP
Q: Does it come with power cord?
A: No, it doesn't come with the cord. I was required to buy it to get the free delivery and install.
Q: Can i hook the electric dryer hose up myself?
A: easy peasy.
A: The height to the top of the door on the LG 7.4 cu. ft. Ultra Large Capacity SteamDryer™ w/ NFC Tag On, Model # DLEX3570W is not listed. If it is of any help, both this dryer and its matching washer have a height of 38 11/16". When stacked, the combined height will be 77 3/8". The top of the door is about six inches from the top of the dryer so that would place the top of the door around 71 3/8"...^IFV
Q: What is an HE Washer and does it require a different soap?
A: YES you must use HE soap, evidently. This was a big issue with a Bosch machine I had. Non HE soap clogged it all the time. Don't know if it's the same with this unit, which is 1000x better than the Bosch, but I would.
Q: The dryer appears broken. It is only 13 months old.
A: We regret to read that your LG 7.4 cu. ft. Ultra Large Capacity SteamDryer™ w/ NFC Tag On, Model # DLEX3570W appears to be malfunctioning and apologize for any inconveniences. It may be that the fault could be in the wiring to the door interlock, or the door catch not activating it properly, or a faulty on off switch, or even the main control module. You are going to need to schedule a repair service and you can either do that online at http://www.lg.com/us/support/repair-service/find-repair-provider and either locate a ocal LG Authorized Repair Provider or schedule an LG repair, or you can contact the LG Customer Interactive Center at (800) 243-0000...^IFV
Q: How to vent out the top? (I live in a condo)
A: Thank you for your intyerest in the LG 7.4 cu. ft. Ultra Large Capacity SteamDryer™ w/ NFC Tag On, Model # DLEX3570W. Your new dryer is shipped to vent to the rear and it can also be configured to vent to the bottom or side. An adapter kit, part # 383EEL9001B that contains the necessary duct components to change the dryer vent location will have to be purchased separately and you can check with Best Buy if they carry that otherwise you will have to order that from any of the following LG Authorized Parts Distributors: Encompass Parts 866-779-7906 http://www.encompassparts.com/lgcon... MCM Electronics 800-824-9491 http://www.mcmelectronics.com/lgpar... Andrews Electronics 800-274-4666 http://lge.andrewselectronics.com. You should also either check with your Sales Associate or with Best Buy's Geek Squad on what is included in the installation of the unit, configuring the vent location may not be part of the installation...^IFV