The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-2 of 2 reviews
Rated 1 out of 5 stars
Wrong battery
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Posted . Owned for 5 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Unfortunately this is my second attempt to try to get a battery through Best Buy. There needs to be better screening to find the right battery for the right product through the website. Fortunately I was able to find the battery I need online through a website that had a more rigorous screening process. Prior to purchasing the battery from Best Buy I had no idea that there were so many different HP Envy 17 models. A disclaimer would had been helpful prior to purchase.
No, I would not recommend this to a friend
Rated 2 out of 5 stars
Upset!
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Delivery was quick, but geek squad was uncooperative. Said they could not install because they did not know where it came from. Then they said it would have to be sent out. I was hoping to have it done the same day
