Customer Ratings & Reviews
- Model:
- 77-62470
- SKU:
- 6387117
Rating by feature
- Value
Rating 4.9 out of 5 stars
- Quality
Rating 5.0 out of 5 stars
- Ease of Use
Rating 5.0 out of 5 stars
Customers are saying
Customers consistently note the excellent protection and attractive colors offered by the Symmetry Series Case. Many appreciate the case's snug fit and stylish design, while some find it adds minimal bulk to their iPhone 11. The ease of use and high-quality materials are also frequently praised.
This summary was generated by AI based on customer reviews.
Useless
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I dropped my phone only a couple of feet face down & my entire phone was cracked & having this cover was completely useless
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi, Christy.
We're sorry to hear about the damage to your device while it was in a Symmetry Series case. While our cases are tough, there are some variables that can't be predicted.Though we can't extend our warranty to the device itself, we'd be more than happy to get you taken care of with a replacement case. Reach out to our Customer Service Team here: https://www.otterbox.com/en-us/support
Best,
OtterBox Customer Service Team
Wrong item
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wrong item was sent.The description of item was wrong.It said iPhone 11.I have iPhone pro it was too big
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi Jerry,
We're so sorry for the confusion. This case was designed to fit the iPhone 11 only. We recommend reaching out to BestBuy to complete a return. If you need further assistance finding the right case for your iPhone 11 Pro, please feel free to ping us on our OtterBox website, and we'd love to help!
Best,
OtterBox Customer Service Team
Get’s dirty very quick- after two weeks.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This show dirt very badly. Don’t buy the red/ orange color one. Only buy black.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi Ann,
We're so sorry this Symmetry Series case is scuffed up. If that dirt doesn't come out with warm water and soap, give us a quick call at 1-855-688-7269 and we'll dive in with some troubleshooting that should get you back on track to stylish security. If needed, we can easily set up a warranty!
Happy Holidays!
OtterBox Customer Service Team