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Posted by: noah011 from: on
tried sharp brought it back for samsung.the set had a better picture with deeper colors. i like the options that are available but not listed on the box. i connected a usb hard drive and a chromecast i feel the set has everything it needs. i did splurge on the extended warranty because one year on a high dollar item is rediculous.
89 out of 96 found this review helpful.
HORRIBLE, QUIT WORKING BEFORE 1YR MARK
Posted by: kenny from: on
Bought this TV for a Christmas present. Product was used a few times in a spare bedroom and just stopped working. SAMSUNG customer service and warranty coverage is absolute garbage. They did not want to honor their warranty and BestBuy did not honor their warranty of 1 year either. I took theTV into service repair shop, only to find out that the mother board and main panel were fried. No use fixing because it was more than the price of the unit. I will never purchase any item by Samsung or Best Buy do to this experience.
38 out of 43 found this review helpful.
Good picture? What are YOU looking at?
Posted by: SamsungFan from: on
I bought this TV with high hopes, especially after all of the rave reviews. I knew it was only a 60hz, but I thought I would give it a try. I have a 55" Samsung 7100 240hz 3D Smart TV, so I know Samsung delivers a good product. I've done hours of research on TV's to understand the Hz and all that good stuff. So, Best Buy was great, they price matched the TV for me and I was on my way. I got it home, hooked it up and started watching TV. The hook up, took maybe 10 minutes, if that. Super easy. As I was watching TV I noticed a lag in the picture. The next scene would come and there were pixels left from the prior scene. I had been watching for about 30 minutes and it was already driving me nuts! By then, I had decided it was going back. The picture was pixelating, it had a lag, I was not impressed at all. I have no idea how this TV has gotten such good reviews. It's a 60 hz TV and the picture and the blur left behind a fast moving object, is that of a 60 hz TV. If you are okay with that, by all means, get this TV. I was not. I went back and got the Samsung 40" 6350 120hz Smart TV. Wow! What a difference! Its a true 120hz TV, there is no lag in the picture and the picture is crisp. Many TV's descriptions are very deceiving. Some show a "Clear motion 120hz." This is NOT 120hz TV, it's a 60hz. The Best Buy guy tried telling me that the hz didn't really matter, it was the processor inside that made a difference. Well, this TV must have a slow processor, cause the TV can't keep up with the picture. Do yourself a favor, upgrade from this TV. Get a TRUE 120hz, you'll be glad you did.
55 out of 67 found this review helpful.
Posted by: madashell from: on
Picture quality was not that good, but it was less that $300.00. I purchased this TV on 01/19/16. On 02/19/2016 I turn on the TV and all I hear is a squealing on the TV. This was on all channels and the only way to stop it was to mute the TV. I contacted Best Buy in The Woodlands, TX, where I purchased the TV, and ask about an exchange on the TV. I was told that it would have to be sent in to Samsung for service. I was also informed that this would take around 10 days at a minimum for repairs. I have had this TV for 1 month exactly when it malfunctioned. I will be going and purchasing a new TV, Not SAMSUNG and not from BEST BUY! I have been a Best Buy costumer for many year and that ends now. If I sold a product that only lasted 30 days I would stand behind it. If you don't keep your costumers happy then you don't keep costumers.
36 out of 41 found this review helpful.
great 40" tv
Posted by: puffmugs from: on
Great picture, easy setup, good price for the product
21 out of 23 found this review helpful.
Posted by: Dantheman from: on
Does what it says, good pic quality and easy to navigate. You get what you pay for.
16 out of 16 found this review helpful.
Posted by: Albert from: on
Black screen with no picture a few months after the warranty expired. After doing some online research I found that this issue is very common with Samsung LED TV's.
26 out of 30 found this review helpful.
Great Bang for the Buck
Posted by: Babylon from: on
This is not a "smart TV" but who needs one when they already have chromecast? So I only needed a dumb LED TV with a great picture and sound. This ranks a 5 out of 5 in both categories.
21 out of 24 found this review helpful.
Posted by: webman from: on
My wife and I love how clear it is. It also has a sleep timer that has been used quite a bit.
17 out of 20 found this review helpful.
Posted by: regoam from: on
Didn't open until Christmas because it was a gift for my Brother. There are areas where the pixels don't work. We were told that if we wanted a new one we would have to pay an additional $190 bc TV was on sale when we bought it. We extremely upset that Best Buy will not take care of this issue. We were told to "call the place where we bought it" when we called Best Buy about this issue. When we stated that we are, they told us there is nothing they can do r/t it being 30 days since it was bought. What I don't understand is when you buy something as a gift for Christmas on black Friday, am I suppose to open the item, set it up to ensure that it works and then put it back in the box and wrap it?