Pro Control - Universal Remote - Black

Name: Pro Control - Universal Remote - Black
Brand: Pro Control
SKU: 1780476
Rating: 2 (4 reviews)

Model: PC-PRO24Z

SKU: 1780476

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Key Specs
- Remote Control Type: Universal
- Remote Control Features: Touchpad
- Number Of Devices Controlled: 4
General
- Product Name: Universal Remote
- Brand: Pro Control
- Model Number: PC-PRO24Z
Features
- Remote Control Type: Universal
- Remote Control Features: Touchpad
Connectivity
- Number Of Devices Controlled: 4
- Wireless: true
- Connectivity Technology: Radio Frequency (RF) (The manner in which a device sends data to another device over a short distance.)
Compatibility
- Compatibility: Most TVs, DVD players, VCRs and cable and satellite boxes; ProLink.z processors
Power
- Battery Size: Other (The battery size required for operation.)
Warranty
- Manufacturer's Warranty - Parts: 1 year
- Manufacturer's Warranty - Labor: 1 year
Other
- UPC: 850180005070


Learn more about Magnolia	Premium Installation

Control your TV, DVD player, VCR or cable or satellite box from a distance using this Pro Control PC-PRO24Z universal remote that features an LCD touch screen, 5-way joystick and 4 soft keys for easy operation. Backlit buttons allow use in dim lighting.

Compatible with most TVs, DVD players, VCRs and cable and satellite boxes: For wide-ranging use. Also compatible with ProLink.z processors for enhanced control.
LCD touch screen: Makes it simple to operate your electronics.
5-way joystick: Lets you easily navigate screens. Four soft keys provide additional control options.
Backlit buttons: Enable use in rooms with low lighting.
Color-coded buttons: For DVR control make it easy to locate buttons quickly.
Tilt activation: Wakes the remote when you pick it up.
Rechargeable lithium-ion battery (included): Delivers reliable power. A charging cradle and AC power adapter enable efficient recharging.

Whats Included

AC power adapter, charging cradle
Owner's manual
Pro Control Universal Remote
Rechargeable lithium-ion battery

Customers are saying

Customers find value in the Universal Remote, but there are concerns about the software. Customers mentioned that the software is not included, which could be a drawback for some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.

Rated 1 out of 5 stars
Not DIY Capable
Terrible. Purchased the 24.r remote, similar to the one reviewed by the other user. No where did any Magnolia associate make it known that the end user could not customize, install, program, or update the remote. The software is only available to installers. That means you buy the remote, and then pay an additional fee for some 'professional' to program it to work with your stuff. So now a perfectly good remote is going back to the store. If you are an end user who likes to do your own work instead of rely on a so called 'professional', this remote will not work for you. At a MINIMUM, the software should be available to the person that bought the remote. I bought it. I own it. I get the final say in how its programmed or updated...not the installer. Id stick to Logitech or URC or some other company that places the power with the end user where it should be.
Posted 11 years ago by Jedu
Rated 1 out of 5 stars
No Software Included
What a joke! I spoke to a Magnolia Salesperson who knew very little about ANY of the remotes. I chose a Pro Control pro24.Z and prolink.z after doing some research on my own. NO WHERE DOES IT SAY THAT YOU HAVE TO HAVE A PROFESSIONAL INSTALLER AND THE SOFTWARE IS NOT INCLUDED!!! NO ONE AT BEST BUY TOLD ME THAT I WAS REQUIRED TO PAY GEEK SQUAD $200 TO START AND $100 PER ADD ON. I will be returning both tomorrow!!!
Posted 11 years ago by CR600
Rated 1 out of 5 stars
Stay Away from Pro Control Remote Controls
STAY AWAY from these remote controls!!! I own a pro24.z remote control from this company. It cannot be programmed by the end user, like myself; it requires special proprietary software from the manufacturer. I originally purchased the remote control from the same company that installed my home theater. The remote control worked well until I needed to replace the battery, at which time much of the programming was somehow reset. Unfortunately, the company that sold me the remote control is no longer in business to help me reprogram the remote. I have searched endlessly to find another company to help. I even contacted the distributors listed on the Pro Control website to find help, but that was unsuccessful. As a last ditch effort, I called the manufacturer (Pro Control) to ask for a local contact who could help. The manufacturer told me that it doesn't have any name to provide me and that I need to reach out to the local distributors for help. I had already unsuccessfully done that. The manufacturer provided no help and zero support! So now I'm left with a very expensive remote control that I cannot use because it cannot be programmed by the end user and because I cannot find any company that supports the remote control or who has access to the proprietary software. DO NOT BUY A REMOTE CONTROL FROM THIS COMPANY unless you plan to throw it away when it needs programming. Very, very frustrating!!!!!!
Posted 5 years ago by Jason