Customer Ratings & Reviews

Posted 4 months ago

Dear User317282,

Thank you for sharing your experience with the ASUS TUF‑RTX5060‑O8G‑GAMING Graphics Card. We sincerely apologize that the product arrived damaged.

Since the purchase was made through Best Buy, we recommend contacting their customer support team directly to request an exchange or refund. They will be able to assist you promptly with the replacement process.

We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2512024856-0001" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.

Best Regards,
Chantae
ASUS Customer Loyalty US Support <img src="https://s3.amazonaws.com/stratos-logos/logos/Asus.jpg" alt="Asus" title="Asus" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />