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2-Year Accidental Geek Squad Product Replacement

2-Year Accidental Geek Squad Product Replacement
$69.99

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    Overview

    Ratings & Reviews


    Overall Customer Rating:
    98% of customers would recommend this product to a friend (2173 out of 2230)

    Features


    Product Replacement

    If your product stops working, simply bring it in to us and you'll walk out with a replacement

    Normal Wear and Tear

    Includes replacement due to normal wear and tear, defects in materials or workmanship and failures due to dust, internal heat and humidity

    Power Surge Repair

    We cover equipment failure due to a power surge or fluctuation

    Transferable

    Anyone you give the covered product to will be able to obtain service under the Protection Plan. No additional charges or restrictions apply

    Convenient Claim Support

    We're here for you if something goes wrong


    Customer rating

    Rating 4.8 out of 5 stars with 2230 reviews

    97%
    would recommend to a friend

    Pros

    Cons

    Most recent reviews

    See all customer reviews
    • Rating: 2 out of 5 stars

      Perfectly Adequate Timepiece

      Posted
      EssMaxDay
      • Verified PurchaserVerified Purchase
      • My Best Buy® MemberMember

      I replaced a Fitbit Blaze with this product after the Fitbit battery began to fail. Love the look of this watch. I liked ( and still like ) the user interface. Rotating the dial is quick and intuitive enough that you figure it out quickly. There are a respectable number of nice looking watch faces available. As a timepiece, I'd give it two thumbs up. The praise drops off after that I'm afraid. Battery life is disappointing at best and in my case, dropped off to down right unacceptable after only 5 months. Samsung was good about getting the battery replaced. They did that in much less time than they specified. I think it was out for repair for less than a week. I think that is pretty good anymore. We've heard of or experienced service that took way longer than estimated. I'd give Samsung good marks for their service and quick response. Back to the S3 as a product. As a fitness tracker, it was disappointing. It counted steps well enough, no particular complaints there. I wore my Samsung and my old Fitbit at the same time on a long walk, and they were within a few percent of the same count. The heart rate monitor was a battery hog, and I ended up following on-line advice and just turned it off. But...doesn't turning it off defeat the purpose of a fitness tracker. Heart rate was not important to me, so I did not particularly miss it. To others, it may be a deal-breaker. The Samsung was horrible at counting stairs. The 4 months I owned it stair counts were often zero. The real eye-opener was walking up a mountain trail at Rocky Mountain National Park. My wife's Fitbit counted well over 100 flights of stairs climbed, the Samsung...12 flights of stairs. No joke, it said I climbed 12 flights of stairs. This was a constant source of irritation and to me, and a real failure of the product itself. Even with the replacement battery I was finding myself charging it overnight, and then again in the early afternoon. Of course if its on the charge overnight, it can't do any sleep tracking either. Sleep tracking was another thing that seemed underdeveloped on the product. Not near as much information on the S3 as the Fitbit. In the end, I decided to return it. Too many compromises. Too many feature didn't work well...or at all. Battery life was unacceptable. All of this is too bad, because it is still a great looking product with a slick user interface. I just can't recommend it. Others have had better luck with this product. Maybe you will too. Don't expect too much if you are coming over from a Fitbit or a Garmin.

      No, I would not recommend this to a friend

    • Rating: 5 out of 5 stars

      Warranty

      Posted
      illthreat
      • Verified PurchaserVerified Purchase
      • My Best Buy® Elite Plus MemberElite Plus Member

      How do I review a warranty service? This one seems to work well. I haven't had to use it though..

      I would recommend this to a friend

    • Rating: 5 out of 5 stars

      worth the money

      Posted
      LarryB
      • Verified PurchaserVerified Purchase
      • My Best Buy® MemberMember

      was given the Samsung gear S3 watch for my birthday almost 2 years ago. My wife bought the extended warrantee. this past week the watch battery started to fail. was only getting about 7 hours life between charges. Not good. went to Best Buy with receipt. they gave me a STORE CREDIT gift card for the full purchase price of the watch plus tax. I then bought the latest generation of the same watch, with the extended Warrantee of course.

      I would recommend this to a friend

    • Rating: 5 out of 5 stars

      purchased extended warranty for fitbit

      Posted
      Falconview
      • Verified PurchaserVerified Purchase
      • My Best Buy® MemberMember

      When previous fitbit HR was loosing parts and no longer held decent charge out of warranty only option with fitbit was to purchase new item. Decided with new fitbit via Best Buy for Fitbit Charge 2 and opted for 2 year warranty in case any problem may simply bring in to return. In this case decided extra warranty was worth easy of return rather than dealing with manufacturer again.

      I would recommend this to a friend

    • Rating: 5 out of 5 stars

      worth every penny!!

      Posted
      lreno
      • Verified PurchaserVerified Purchase
      • My Best Buy® Elite Plus MemberElite Plus Member

      Had to use it once and it more then pays for itself

      I would recommend this to a friend

    • Rating: 1 out of 5 stars

      Used to be the best warranty ever

      Posted
      BobbiJo
      • Verified PurchaserVerified Purchase
      • My Best Buy® Elite MemberElite Member

      This warranty is no longer available, It is for 2 yrs. Fitbit is only 1 yr.

      No, I would not recommend this to a friend

    • Rating: 5 out of 5 stars

      Excellent

      Posted
      Ggoel
      • Verified PurchaserVerified Purchase
      • My Best Buy® MemberMember

      I am hoping this coverage will help protect my watch..

      I would recommend this to a friend

    • Rating: 5 out of 5 stars

      Great protection

      Posted
      Frage
      • Verified PurchaserVerified Purchase
      • My Best Buy® MemberMember

      Geek squad offers the best protection, even if the screen breaks you can get a new one and if theres a newer model you can just pay the difference for the upgrade!

      I would recommend this to a friend


    Product images, including color, may differ from actual product appearance.