Features
You're excited to buy a new computer — now, make sure to protect it. Geek Squad® Protection enhances your manufacturer warranty and covers you for accidental damage.
If you accidentally damage your product while handling it, we'll take care of it.
Enjoy peace of mind knowing that you're covered if the unexpected happens.
If there's a failure from normal wear and tear, we'll repair it.
This could be a problem with an internal part or speaker, or how the product was manufactured. It could also be caused by dust, internal heat or humidity.
If your battery won't hold a charge, we'll replace it.
Get a one-time replacement for your original rechargeable battery if it fails to hold a charge.
If your hard drive stops working, we'll repair it.
We'll cover the cost of repair if your hard drive fails through normal use. Does not include Data Recovery.
If your computer won’t turn on because of a power surge, we'll fix it.
If there's a power surge or fluctuation that damages your product, we'll make things right. This includes a surge caused by a lightning strike.
If your screen has bad pixels or a shadow image, we'll correct it.
If you have at least three pixels that are always the same color or a ghost image that won't go away, we'll get your picture looking like new.
You'll never pay for parts and labor.
We take care of 100% of the costs of parts and labor for covered repairs, with no hidden fees.
You can transfer your Geek Squad Protection.
When you sell or give someone your covered product, Geek Squad Protection is still in effect, with no additional charges or restrictions. Call 1-800-433-5778 to transfer.
When something goes wrong, we're always here to help.
Visit your local Best Buy store to start a claim, or call us at 1-800-433-5778 to ask questions about your plan.
These are the latest benefits that apply to new purchases. Refer to the terms and conditions from your date of purchase for a complete description of coverage and exclusions.
AIG WarrantyGuard, Inc. is the Obligor and Administrator of the coverage under this plan.
Specifications
General
Product Name2-Year Accidental Geek Squad ProtectionBrandGeek Squad®
Other
Plan TypeGSPUPC400058018161
Questions & Answers (403)
Q: How long does the protection plan last? (1 answers)
A: The protection plan has a term length of 24 months.Q: What kind of accidental damage is covered? (1 answers)
A: This protection plan covers you for accidental damage.Q: Do I need to register the protection plan? (1 answers)
A: This plan is a monthly subscription to AppleCare+ Theft & Loss for the iPhone SE.Q: Does this cover replacement of charger? My cat got to the cord and chewed through it. (3 answers)
A: Yes it does. One time charger replacement.Q: How do I cancel this Geek Squad Protection plan? (8 answers)
A: I want to cancel my protection plan- A: Hi there. Thanks for reaching out about this! I'm sorry to hear about the laptop screen. Your Accidental Geek Squad Protection would cover the repair and shouldn't need you to pay a single thing! To get started, please visit www.geeksquad.com/schedule to set up a free consultation at your local Best Buy.
- A: It's active as soon as you pay for it. They use your information in their system that you provided when you purchased your item and the protection plan.
Q: Does this cover if laptop is stolen? (1 answers)
A: Hi there. Thank you for your question! At this time, the Geek Squad Protection on laptops does not cover a loss or theft on the unit. If you have any further questions or concerns, please let us know!