A:AnswerHi Juan. Thank you for your question! We're not sure which product you're referring to for this. If it were a laptop or desktop, you would need to take it into your local Best Buy's Geek Squad to get started. If this was a TV or an appliance, we would absolutely come out there to service in the home. I hope this helps. If you still have questions, please let us know!
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Rated 5 out of 5 stars
Get Geek Squad protection or Cry when you break to
I’ve been able to enjoy my electronic devices with the comfort of knowing that I can easily have them replaced either the same day or within 5-7 days thanks to Geek Squad’s protection. I’ve replaced GoPros, drones, 360 cameras, high end ear phones, tablets with no problems or hassles. I tell all my friends when you get electronic items that you care about, go to Best Buy and get theirs Geek Squad protection! Side note, I’ve taken some chances with videography and photography because I knew I could get the camera replaced!
Also when they replace it, you have the option to purchase a new plan!!!! Which came in handy because I scratched my 360 camera lens getting the awesome shot you can see in my photo. I slid it through a small hole with no problem but then the boat made hit a wave while I was sliding the camera out of the hole. Geek Squad protection saved the day!
This camera is absolutely amazing. The stabilization is impeccable. The aspect ratios are varied and accurate. You can shoot in 16:9 and 4:3. I use these for FPV drones, and I absolutely love the weight. This is the lightest camera with the highest resolution that you could ever possibly buy for this application. The camera detaches from the main base so that you can film in the smallest form factor possible. If you need that extra battery and sd card functionality just attach the camera to the base. Which u should mention is the same size as the camera. I have used this now for more than a year, and I couldn't be happier. I normally shoot in 4:3 24 and 30 fps for nice shots in golden hour, but if you want to you could shoot in 2.7 120 fps to get awesome slow mo shots. It has since been updated with the ability to pull all the gyro data off of the camera for even better stabilization. DJI did such a good job with this camera. I can only hope that in the future we will continue to see amazing innovations like this.
SO glad I purchased the protection on my GoPro!
Long story short, I shattered my GoPro the day before I was leaving for another trip. Took it into BB, and walked out with a new GoPro ready for my trip! Will continue to buy protection on all my big electronic items here