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3-Year Standard Geek Squad Protection

3-Year Standard Geek Squad Protection
$279.99

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    Overview

    Ratings & Reviews


    Overall Customer Rating:
    97% of customers would recommend this product to a friend (972 out of 1005)

    Features


    In-Home Service

    We'll visit your home to repair large appliances

    Normal Wear and Tear

    We fix failures from dust, internal heat and humidity, plus defects in materials and workmanship

    Extended Coverage for Major Parts

    An additional three or five years of coverage is provided beyond themanufacturer's warranty period, depending on the length of the plan purchased

    Reinstallation

    We'll reinstall your repaired device if we originally delivered and installed it

    Power Surge Repair

    We'll handle the repair costs for equipment failure due to a power surge or fluctuation

    Transferable

    Anyone you give the covered product to will be able to obtain service under the Protection Plan. No additional charges or restrictions apply

    Convenient Claim Support

    We're here for you if something goes wrong


    Customer rating

    Rating 4.7 out of 5 stars with 1005 reviews

    97%
    would recommend to a friend

    Pros

    Cons

    • We asked her about all different scenarios and contingencies and we figured that this plan will serve the purpose of warranty and I liked the fact that I don't have to pay visitation fee from the geek squad.Muse
      See all reviews that mention fees as a con

    Most recent reviews

    See all customer reviews
    • Rating: 1 out of 5 stars

      Canceling the plan and CUSTOMER SERVICE

      Posted
      UpsetCustomer

      I recently called the Geek Squad department and their customer service is deplorable. It couldn't be worse! I called 10 days ago to cancel a "Geek Squad Protection" plan for my new fridge before it was delivered. They gave me a confirmation number, and said the order -for the plan- was getting canceled and it was going to take 7-10 days to show up on my statement. Fast forward 10 days, and the money hasn't shown up. I decide to give them a call, and I find out that the order was never canceled due to the ineptitude of one of their team members. So, I ask for the order to get canceled yet again, and for them to give me my money back. They once again say it is going to take another 7-10 days to show up on my statement. I asked to speak with a manager because I would like for them to expedite the process, and when they transfer me to the manager, the call magically drops. They have got to be kidding me. I very seldom write bad reviews, but these people deserve it. Don't trust them, don't buy their service. If this is the way they handle a simple cancelation, I wonder how they treat an exchange or a repair when THEY have screwed up. I am surprised Best Buy, being the company they are and selling the stuff they sell, offers such a poor service.

      No, I would not recommend this to a friend

    • Rating: 2 out of 5 stars

      Ignored Problem

      Posted
      Alex

      I asked the Geek Squad to fix a slow Outlook 2013. They ignored my request and tuned up my computer. Outlook continued to be slow. I had to search the internet for solutions and found one. I reset the view in outlook and it fixed the problem.

      No, I would not recommend this to a friend

    • Rating: 5 out of 5 stars

      great

      Posted
      fino
      • Verified PurchaserVerified Purchase
      • My Best Buy® Elite Plus MemberElite Plus Member

      I have not have to use them yet. I hope I wont have to

      I would recommend this to a friend

    • Rating: 5 out of 5 stars

      good

      Posted
      fino
      • Verified PurchaserVerified Purchase
      • My Best Buy® Elite Plus MemberElite Plus Member

      I have not have to use them yet. I hope I wont have to

      I would recommend this to a friend

    • Rating: 5 out of 5 stars

      Always worth to add.

      Posted
      Vladimir
      • Verified PurchaserVerified Purchase
      • My Best Buy® Elite Plus MemberElite Plus Member

      Geek Squad at Best Buy is the best. It is always worth to add to pricy hardware purchase.

      I would recommend this to a friend

    • Rating: 5 out of 5 stars

      5-Year Standard Geek Squad Protection

      Posted
      Sandra
      • Verified PurchaserVerified Purchase
      • My Best Buy® Elite Plus MemberElite Plus Member

      Had an issue with my dryer, they came and verified it and, than they fixed the problem and it's just great I got my item fixed and did not had to pay anything, it's perfect

      I would recommend this to a friend

    • Rating: 4 out of 5 stars

      Warranty for fridge

      Posted
      Nabs
      • Verified PurchaserVerified Purchase
      • My Best Buy® Elite Plus MemberElite Plus Member

      This warranty was purchased for a whirlpool refrigerator. Luckily haven't had to use it.

      I would recommend this to a friend

    • Rating: 5 out of 5 stars

      Very good

      Posted
      Cece
      • Verified PurchaserVerified Purchase
      • My Best Buy® MemberMember

      I would really recommend this product it is super reliable and nice

      I would recommend this to a friend


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