You're excited to buy a home audio product — now, make sure to protect it. Geek Squad® Protection enhances your manufacturer warranty and gives you extended coverage when the warranty ends. Geek Squad Protection often covers important repairs that your manufacturer warranty doesn't (like failure due to a power surge). If something goes wrong after the manufacturer warranty ends, rest easy; you won't be stuck with a huge repair bill. Geek Squad Protection has your back and will take care of any covered repairs.
If there's a failure from normal wear and tear, we'll repair it.
This could be a problem with an internal part, or how the product was manufactured. It could also be caused by dust, internal heat or humidity. Accidental damage is not included.
If your home audio product won’t turn on because of a power surge, we'll fix it.
If there's a power surge or fluctuation that damages your product, we'll make things right. This includes a surge caused by a lightning strike.
If the remote that came with your home audio product stops working, we'll replace it.
Get a one-time replacement for the remote control that was included in the home audio product’s original box.
You'll never pay for parts and labor.
We take care of 100% of the costs of parts and labor for covered repairs, with no hidden fees.
You can transfer your Geek Squad Protection.
When you sell or give someone your covered product, Geek Squad Protection is still in effect, with no additional charges or restrictions. Call 1-800-433-5778 to transfer.
When something goes wrong, we're always here to help.
Visit your local Best Buy store to start a claim, or call us at 1-800-433-5778 to ask questions about your plan.
These are the latest benefits that apply to new purchases. Refer to the terms and conditions from your date of purchase for a complete description of coverage and exclusions.
AIG WarrantyGuard, Inc. is the Obligor and Administrator of the coverage under this plan.
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Rated 4 out of 5 stars
Quality Sony receiver
Purchased receiver for family member after his same model shorted out. Great quality but limited hook-ups for additional speakers makes it just "ok" in my opinion. Bluetooth is nice when connecting phone but would like to see receivers adapt more with Bluetooth speaker technology. Definitely buy the geek squad plan. Was actually pretty cheap for the 4 year plan.
Geek squad is the worst, I will never purchase it again. They are causing me to have to cancel my $9,000 credit card, and are losing this elite plus customer as a result. I'm going on 2 months dealing with these people for my refrigerator.
A:AnswerHi there. Thanks for reaching out to us about this. We'd like to know a little more about what you're trying to find out so we can help you. To get started, you can either reach out to your local Best Buy store or contact us at (800) GEEK-SQUAD or (800) 433-5778.
A:AnswerHi there. Thanks for your question. We may be able to help out with this. We'd recommend getting in contact with your local Best Buy to see how we can help. You can find information about your local store at www.bestbuy.com/storelocator.
A:AnswerHi there. Thanks for your question. We are unsure of the product you're referring to. We'd like to know more about what's going on so we can help out. Please call us at (800) GEEK-SQUAD or (800) 433-5778 to provide us with more information so we can best take care of you.