I went from the Samsung S5 (my first smartphone) to this one. I liked my Samsung and my main issues with it were only: 1. battery life, mostly at the end of the phone's life 2. lots of apps taking up space. I was mostly happy with this iPhone for the first few days, I guess because it was shiny and new, and then the problems began. Many of them are small, but even those add up and make me feel like I've wasted a lot of time on issues with this phone. Examples:
- I imported all my contacts and then thought I should clear some of them out. Want to delete more than one contact at once? Think you should be able to select multiple contacts and then have an option to delete? Too easy. Get another phone. On the iPhone, you cannot do anything in the main list of contacts. To delete (one at a time), you have to go into the contact, scroll to the bottom, and then click "delete contact." Other apps are like this too (ex: you have to go to Settings in order to delete a song), BUT NOT ALL OF THEM. It is incredibly weird and non-intuitive (I've learned some UX design principles and I'm pretty sure this inconsistency is not good UX).
- Every time I delete a picture, it warns me that I have no iCloud storage. I have to click "okay" or something to continue with deleting the picture. Saying "dismiss" or "I understand" or something so that it doesn't tell me that EVERY SINGLE TIME is of course not possible. If you're willing to keep giving money to Apple to get more storage in order to get rid of their dumb messages, I guess it's fine.
- The built-in "back" button to the left of the home button (on the Samsung) has been replaced with... nothing. Yes, there is a back button on the main screen, but it often takes an extra click to get the back button to appear, because it is usually hidden to save space.
- The light that slowly blinks (two different colors depending on what type of notifications you have) has been replaced with... nothing. I miss it so much. When you're waiting for someone to respond by text, for instance (if you're not sure you heard the alert, or you're listening to something not on your phone, or if your phone is muted), you have to keep walking over to the phone, unlocking it, and checking your messages rather than just looking at it from afar to see if the light is blinking.
- I had my Samsung S5 for 3 years and never cracked the screen. I had the iPhone 7 for 4 months and the screen shattered the first time I dropped the phone and after touching it, I got glass in my thumb. Could be bad luck, but I dropped my Samsung many times, including without a case.
- I have way more bluetooth issues with this iPhone. With my Samsung, it would automatically connect to bluetooth headphones, and quickly. With this iPhone, I'm always risking that when I start pandora, it will play through my phone in the middle of the gym instead of playing through my bluetooth headphones right away (pandora opens & always starts playing music automatically, but with the Samsung I never had to worry about this). Also, I have had AirPods for the past couple months, and a few times already had seriously irritating issues with them where the following happens: 1. I put on the AirPods and open pandora on my phone 2. music automatically plays through iPhone, so I pause the music 3. I select "AirPods" instead of iPhone 4. I go back and play the music again 5. the music plays through the iPhone, not the AirPods. 6. Repeat steps #2-5. This could be pandora specific, but it never happened with my other bluetooth headphones (and I've tried multiple) with my Samsung. Also, just re-connecting my AirPods to the iPhone has taken multiple tries and multiple instances of a message "Error... something happened...but we don't know what.. would you like to try again for the 78th time, or would you like to return this idiotic phone and move on with your life?" message.
- I miss being able to let the screen turn off without locking it. Sometimes my phone is right next to me for a while, but I don't want to constantly keep the screen on. With my Samsung, I could let the screen turn off after the specified number of seconds, and the screen would not have to be locked. With the iPhone, if the screen turns off, it is locked no matter what. I miss that option. Even with it being mostly easy to unlock via fingerprint, there are times when it does not work that well (fingers are sweaty or wet, or unknown reasons like whatever prevented me from even ADDING fingerprints for a week or so-- every time I tried it said it couldn't read my fingerprint, and at the same time unlocking via fingerprint didn't work sometimes. I tried cleaning the screen, washing my hands, etc.).
- It charges more slowly.
This is not a full list. There are lots of other little things that you might think don't matter, but it's like when my dog pulls on his leash. It's okay a few times, even for a few weeks... but every day, three times a day--no thanks. I always assumed that even if I had a slight preference for Samsung phones (based on only 1 phone I had - it's not like I've been a Samsung user for 10 years), that iPhones would be pretty much the same and possibly even easier to use (I've also had an iPad and a MacBook before, so I'm not brand new to Apple products). I never thought they'd be so annoying. A few issues I had were probably just due to me using a new phone and not knowing how to do things at first, but I am not taking that into account when reviewing this phone. Also, maybe I'm crazy but I thought that the big draw of iPhones was that they are intuitive and easy-to-use, so you would think the transition wouldn't be this irritating. I think I took for granted how great the Samsung phone was. They don't hide options from you and focus on making things super pretty and stupidly simple rather than making them functional.