Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 4GB Memory - 64GB eMMC - Platinum
User rating, 4.3 out of 5 stars with 441 reviews.
4.3(441 Reviews)- 18 Expert Reviews
- 160 Answered Questions
If received today, the last day to return this item would be Oct 10. Learn more ˃
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Description
Features
Free Upgrade to Windows 11 Pro¹ (when available, see below)
A screen to fuel your dreams
12.4”⁷ Pixelsense touchscreen, signature 3:2 ratio gives you the optimum space to see more, do more, and fuel your dreams.
10th Gen Intel Core i5-1035G1 processor
Smart dual-core, four-way processing performance. Intel Turbo Boost Technology delivers dynamic extra power when you need it, while increasing energy efficiency when you don't.
4GB system memory for basic multitasking
Adequate high-bandwidth RAM to smoothly run multiple applications and browser tabs all at once.
64GB eMMC flash memory
This ultracompact memory system is ideal for mobile devices and applications, providing enhanced storage capabilities, streamlined data management, quick boot-up times and support for high-definition video playback.
Intel UHD Graphics
On-processor graphics with shared video memory provide everyday image quality for Internet use, basic photo editing and casual gaming.
Omnisonic Speakers and Dolby Audio
Surround yourself with amazing sound for music, shows and more with Omnisonic Speakers and Dolby Audio, hidden below the keyboard.
The lightest Surface Laptop yet
Take the lightest Surface Laptop with you everywhere at just 2.45 pounds.
Power through your day
Up to 13 hours of battery life.² Plus, recharge quickly with Fast Charging – up to 80% in about an hour.
Choose your perfect match
Available in Platinum, Ice Blue and Sandstone³ all in a durable, cool metal finish. ³Available colors may vary by market.
Wireless/Wired connectivity (WiFi 6 - 802.11 ax)
Flexible, dual-band connectivity w/ greater reliability thanks to two data streams and antennas. Connect to a Wi-Fi router to experience GB Wi-Fi speeds nearly 3X faster vs. standard Wi-Fi 5 w/ improved responsiveness for even more devices.
Built-in 720p HD camera
Show your best side on video calls, meetings, and virtual get-togethers with the built-in 720p HD camera.
Familiar features and trusted security
Get started with convenient security and the Windows you know⁴. Enjoy amazing sound for music and shows. And, easily connect to other devices and accessories.
Get it done with your favorite apps
Collaborate, connect, and do your best work with the must-have everyday laptop. Power through your favorite apps, backed by all-day battery life.²
Includes Windows 10 Pro
Get all the great features of Windows 10 Home, plus enterprise-grade security, powerful management tools like single sign-on, and enhanced productivity with Remote Desktop.
¹Device comes with Windows 10 and a free Windows 11 upgrade or may be preloaded with Windows 11. The Windows 11 upgrade will be delivered to qualifying devices starting in late 2021 and into 2022. Timing will vary by device. Certain features require specific hardware (see aka.ms/windows11-spec)
*Some accessories and software sold separately. System software uses significant storage space. Available storage is subject to change based on system software updates and apps usage. 1 GB = 1 billion bytes. 1 TB = 1,000 GB.
⁵Hard drive is not user removable. Hard drive is only removable by skilled technician following Microsoft provided instructions
⁶Microsoft’s Limited Warranty is in addition to your consumer law rights.
⁷Surface Laptop Go display has rounded corners within a standard rectangle. When measured as a standard rectangular shape the screen is 12.45” diagonally (actual viewable area is less).
⁸Testing conducted at Microsoft in September 2020 using pre-production devices and Software. Tested with the inbox 39W PSU under controlled conditions. Device was powered on to desktop screen with default display brightness settings.
Actual charge time will vary based on operating conditions. Measured at typical office ambient temperature of 23C.
What's Included
- Surface Laptop Go
- 39W Power Supply
- Quick Start Guide
- Safety and warranty documents
Energy Ratings
Key Specs
- Screen Size12.4 inches
- Screen Resolution1536 x 1024
- Touch ScreenYes
- Processor ModelIntel 10th Generation Core i5
- Processor Model Number1035G1
- Storage TypeeMMC
- Total Storage Capacity64 gigabytes
- eMMC Capacity64 gigabytes
- System Memory (RAM)4 gigabytes
- GraphicsIntel UHD Graphics
- Operating SystemWindows 10 Pro
- Battery Life (up to)13 hours
- Battery TypeLithium-ion
- 2-in-1 DesignNo
- Backlit KeyboardNo
General
- Product NameSurface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 4GB Memory - 64GB eMMC
- BrandMicrosoft
- Casing MaterialAluminum
- Model NumberPG1-00001
- Year of Release2022
- ColorPlatinum
- Color CategorySilver
Display
- Display TypeLCD
- Screen TypePixelSense
- Screen Size12.4 inches
- Screen Resolution1536 x 1024
- Stylus InputBuilt for Windows Ink (Active)
- Touch ScreenYes
Processor
- Processor BrandIntel
- Processor ModelIntel 10th Generation Core i5
- Processor Model Number1035G1
- Processor Cores4-core (quad-core)
Storage
- Storage TypeeMMC
- Total Storage Capacity64 gigabytes
- eMMC Capacity64 gigabytes
Memory
- System Memory (RAM)4 gigabytes
- Type of Memory (RAM)LPDDR4X
Graphics
- Graphics TypeNone
- GPU BrandIntel
- GraphicsIntel UHD Graphics
Compatibility
- Operating SystemWindows 10 Pro
Connectivity
- Wireless NetworkingWireless-AX
- Headphone JackYes
- Microphone InputYes
- Number Of Ethernet Ports0
- Number of VGA Ports0
- Number of HDMI Outputs (Total)0
- Number of USB Ports (Total)2
- Number of DisplayPort Outputs (Total)0
- Number of Thunderbolt Ports (Total)0
- Internal CarrierNot Applicable
Power
- Power Supply Maximum Wattage39 watts
- Battery Life (up to)13 hours
- Battery TypeLithium-ion
Camera
- Front-Facing CameraYes
- Front Facing Camera Video Resolution720p
- Built-In MicrophoneYes
Features
- 2-in-1 DesignNo
- Backlit KeyboardNo
- Keyboard Touch ScreenYes
- Media Card ReaderNo
- Audio TechnologyOmnisonic Speakers with Dolby Atmos
- Speaker TypeOmnisonic Speakers with Dolby Audio
- Windows FeaturesWindows Hello
- Security FeaturesFacial recognition
- Cable Lock SlotNone
- Stylus DockNone
Dimension
- Product Height0.62 inches
- Product Width8.1 inches
- Product Depth10.95 inches
- Product Weight2.45 pounds
Certifications & Listings
- ENERGY STAR CertifiedYes
- EPEAT QualifiedYes
- EPEAT LevelGold
Included
- Included SoftwareMicrosoft Office 365 30-day trial
- Optical Drive TypeNone
- Blu-Ray PlayerNo
- Numeric KeypadNo
- Stylus IncludedNo
Warranty
- Manufacturer's Warranty - Parts1-year limited hardware warranty
- Manufacturer's Warranty - Labor1 year
Other
- UPC889842999891
Customer reviews
Rating 4.3 out of 5 stars with 441 reviews
(441 customer reviews)Rating by feature
- Battery Life4.2
Rating 4.2 out of 5 stars
- Speed4.1
Rating 4.1 out of 5 stars
- Display4.4
Rating 4.4 out of 5 stars
Expert reviews
See all expert reviews(18)Rating 3.9 out of 5 stars with 18 reviews
Rated 5 out of 5 stars
Good alternative to the mainstream brands
||Posted .Owned for 1 week when reviewed.I was skeptical about buying this laptop. I have never owned a microsoft laptop or heard or anybody having one. Well i am pleasantly happy with my purchase! This is a great laptop for students or someone who just wants a good, realible, fast laptop. The build quality is good and the keyboard is so quiet and easy to type on, I love it! I thought it was weird that it didn’t have any speaker grills (the sound comes out the keyboard) its very loud and clear, perfect for music or watching shows on netflix. The screen is also pretty bright and vivid in color. Love this little laptop!!
This review is from Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 4GB Memory - 64GB eMMC - Platinum
I would recommend this to a friendRated 4 out of 5 stars
It has its goods and it has its bad
||Posted .Owned for 2 weeks when reviewed.Good for everyday use. If u plan on video editing with it, it’s a no go. Any heavy software projects need to be done on a processor of i7 or higher
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted .Owned for 3 weeks when reviewed.Absolutely wonderful!! I was in search of a new laptop that's lightweight, advanced and capable of handling spreadsheets and websites. Long battery life and touch screen are bonuses that have come in useful for me =o)
I would recommend this to a friendRated 5 out of 5 stars
5 stars.changed all of my electronics to Microsoft
||Posted .Owned for 1 month when reviewed.Returned my two week old HP pavilion i5 256 gb with b/o audio. It was the best laptop I thought existed. If it tells you anything at all. I downgraded in memory. Amd purchased an external hard disk drive for memory. And with the frew 15 months of Microsoft office 365 It includes Microsoft one drive cloud storage of 1 TB per person, up to 6 people on your account receiving 1 TB EACH. It even includes Skype. I just changed everything from Playstation 5, to my girlfriend's laptop. And even started to change my phone's from note20/note9 to the Microsoft duo. Which gets android market place & Microsoft app store. This laptop even feels just picking it up & typing o keyboard. That it is higher in quality, Its truthfully the best in quality ive witnessed in a laptop
This review is from Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 4GB Memory - 64GB eMMC - Platinum
I would recommend this to a friendRated 4 out of 5 stars
Good computer
||Posted .Owned for 1 week when reviewed.Good product, face & finger id won’t work though..
I would recommend this to a friendRated 5 out of 5 stars
Surface Laptop Go
||Posted .Owned for 1 week when reviewed.I purchased this laptop for my 16 year old high school junior. So far he is very happy with all the functions this computer has to offer. The touch screen is one of his favorite. My 7 year old has used it fir her virtual class and she really likes it too. I will be purchasing a second one soon.
This review is from Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 4GB Memory - 64GB eMMC - Platinum
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello Andrew,
We're glad that Surface Laptop Go fits the needs of the high school student in your life. We're glad that he's happy with its power and performance. Thank you for sharing your experience; we hope your family continues to enjoy using Surface.
Cheers,
Chuck
Surface Customer Care
Rated 2 out of 5 stars
Sometimes you do get what you pay for :(
||Posted .Owned for 1 month when reviewed.I was positively thrilled when my Microsoft surface pro laptop first arrived, it was love at first sight! It's small and sleek design makes it ideal for remote workers on the go and the quality for price was unmatched. I have found the device incredibly user-friendly and it had exceeded my expectations up until today. After exactly one month of careful use I have begun to experience random screen glitching while I'm typing or in the midst of a virtual meeting that completely distort the screen. Unfortunately I was unable to afford the additional coverage after warranty via geek squad and apparently last week forfeited my eligibility of returning this product.
This review is from Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 4GB Memory - 64GB eMMC - Platinum
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .We're sorry that there's an issue with your Surface. First, we recommend updating its software and firmware to the most recent version. If that doesn't help, please run the Surface Diagnostic Toolkit to diagnose and fix any problems. For more information on the Surface Diagnostic Toolkit, please go here: https://aka.ms/AA4r432 If that doesn't take care of the problem, we recommend that you contact Microsoft Support for assistance here: https://aka.ms/AA4rbq6
Rated 5 out of 5 stars
Yee haw
||Posted .Owned for 3 weeks when reviewed.I love this laptop! Great laptop for travel & on the go work.
This review is from Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 4GB Memory - 64GB eMMC - Platinum
I would recommend this to a friend
What experts are saying
Rating 3.9 out of 5 stars with 18 reviews
(18 Reviews)- TechRadarRating, 4.5 out of 54.5Jackie Thomas on September 22, 2021
Surface Laptop Go reviewAn affordable winner from Microsoft
Full Review - GizmodoOctober 15, 2020
The Microsoft Surface Laptop Go Is TryingThe Microsoft Surface Laptop Go is Microsoft's attempt at a budget laptop. Which means it cuts weird corners, produces something impeccably designed, and costs too much.
Full Review - The VergeRating, 3 out of 53.0Monica Chin on October 13, 2020
Surface Laptop Go review: a case study in cost cuttingAn entry-level laptop with too high a price.
Full Review - Tom's GuideRating, 3.5 out of 53.5Henry T. Casey on October 13, 2020
Microsoft Surface Laptop Go reviewThe Microsoft Surface Laptop Go is made for a wide audience with modest needs, who want an elegant laptop that doesn't cost four figures. But it still looks a lot like a premium laptop, thanks to its aluminum lid and keyboard deck, as well as
Full Review - Digital TrendsArif Bacchus on October 13, 2020
Microsoft Surface Laptop Go Review: A sensible compromiseThe Surface Laptop Go is the latest entry to the Surface family, and it has almost everything you need to be your go-to laptop for productivity.
Full Review - PCMagRating, 4 out of 54.0Tom Brant October 13, 2020 on October 13, 2020
Microsoft Surface Laptop Go ReviewMicrosoft's Surface lineup, long a showcase for the most advanced hardware design ideas in the Windows ecosystem, now welcomes a $549.99 laptop for the rest of us. With streamlined component configurations and the omission of some of the more
Full Review - Laptop MagRating, 3.5 out of 53.5Phillip Tracy on October 13, 2020
Microsoft Surface Laptop Go reviewMicrosoft's Surface Laptop Go is a fantastic mid-range laptop with one major shortcoming
Full Review - NotebookcheckRating, 4.3 out of 54.3Allen Ngo on October 24, 2020
Microsoft Surface Laptop Go Review: An Overpriced NetbookAre you happy with just 4 GB of soldered RAM and 64 GB of storage? If so, then the $550 USD Surface Laptop Go might be worthwhile. For everyone else, look elsewhere and don't turn back.
Full Review
Q: QuestionIs this computer good for online gaming as well as school work.
Asked by Cj.
- A:Answer Surface Laptop Go's light, compact design makes it a great choice for school work or casual games, though it is not recommended as a gaming laptop for graphically intense games.
Answered by MicrosoftOutreachTeam
Q: QuestionIs the surface pen compatible?
Asked by Niclewandowski.
- A:Answer Thank you for your question. Though Surface Laptop Go has a touch-screen display, it is not compatible with Surface Pen.
Answered by MicrosoftOutreachTeam
Q: Questiondoes this computer have microsoft windows 10 installed and can you get microsoft office on it?
Asked by office.
- A:Answer Yes, Surface Laptop Go comes with Windows 10 in S mode installed and a 30-day trial subscription to Microsoft 365 Family.
Answered by MicrosoftOutreachTeam
Q: Questionis this a backlit keyboard
Asked by mili.
- A:Answer No, Surface Laptop Go does not have a backlit keyboard.
Answered by MicrosoftOutreachTeam
Q: QuestionWHAT DOES THE UNIT WEIGH?
Asked by Anonymous.
- A:Answer Thanks for the question. Surface Laptop Go weighs 2.45 lbs.
Answered by MicrosoftOutreachTeam
Q: QuestionCan it run outlook
Asked by Drwind.
- A:Answer Yes, Surface Laptop Go is compatible with Microsoft Outlook.
Answered by MicrosoftOutreachTeam
Q: QuestionIs there a touch pad mouse on this model?
Asked by Henry.
- A:Answer Surface Laptop Go includes a track pad on the keyboard. It is also compatible with an optional wired USB or wireless Bluetooth mouse.
Answered by MicrosoftOutreachTeam
Q: QuestionDoes it come with a keyboard or is that a separate purchase?
Asked by Keyboard.
- A:Answer Thanks for asking! Yes, the keyboard is built into Surface Laptop Go.
Answered by MicrosoftOutreachTeam