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Philips Norelco - Multigroom Series 7400 Wet/Dry Trimmer with 3 Guide Combs - Black/chrome

Keep unwanted hair to a minimum with this Philips grooming tool. The waterproof design lets you use it in the shower, and eight attachments make this trimmer perfect for grooming different sections of the face. This Philips grooming tool has a turbo setting to increase cutting speed, and it charges in just one hour to reduce wait time.
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    Overview

    What's Included


    • Body hair comb
    • Body shaver
    • Hair clipper comb
    • Nose trimmer
    • Philips Norelco Multigroom Series 7400 QG3398
    • Precision trimmer
    • Storage pouch
    • Stubble comb
    • Trimmer head

    Ratings & Reviews


    Overall Customer Rating:
    93% of customers would recommend this product to a friend (488 out of 526)

    Features


    Washable design simplifies cleanup

    Simply place the shaver head under the faucet after you're finished.

    Up to 60 minutes of cordless shaving per full charge

    High-capacity lithium ion battery.

    Storage pouch

    Helps keep the trimmer and accessories organized.

    Stubble comb

    Allows for simple maintenance. Also includes hair clipper comb.

    Wet/dry operation

    Allows for convenient use.

    Black/chrome design

    Offers a clean, classic look.


    Customer rating

    Rating 4.4 out of 5 stars with 526 reviews

    93%
    would recommend to a friend

    Pros

    Cons

    • Rating: 4 out of 5 stars

      another Multigroom, in the tradition

      Posted
      WhiskeyTango
      • Tech Insider NetworkTech Insider Network
      • My Best Buy® Elite MemberElite Member

      Philips-Norelco Multigroom Series 7400 Wet/dry Groomer - Black/chrome I happen to own several electronic personal "grooming" tools that aren't dedicated facial hair shavers. Some were from purchases I made, others, the most "expensive" and, surprisingly, least useful, were well intended gifts. While I won't mention those hardly ever used and very pricey brands/models by name in this review, I will make specific mention of the other Philips-NORELCO personal groomers that I do use on a regular basis. I learned how to properly cut head hair using comb, hair cutting scissors and eye-sight, with professional results. While I can't accurately ruler-free/free-hand cut to specific millimeter lengths, I have always had an innate ability to visually divide-cut existing lengths by visual fractions (1/2, 1/3, 1/4 of original) to within 1-2mm of measured accuracy. It's a skill set that transfers to DIY grooming. Personal grooming means DIY, not handing a tool to a second party to do the job. Personal facial hair grooming requires a minimum of one mirror, but benefits from two or more mirrors, a 2nd to obtain a profile view and a 3rd, frontal spot mirror for magnification. Personal head hair cutting, with the intention of obtaining anything other than a "military" look, requires a minimum of two mirrors. My facial hair grooming needs do not go beyond upper lip moustache trimming, but exceeds what a dedicated electric shaver is capable of on a weekly basis. I do cut my own head hair on a three week interval, and I always obtain professional results with a non-single length, styled look. DIY "styled" hair cuts are a messy process, so the best place to work it is in a dry shower stall, where the clippings may fall where ever and then be swept up for disposal prior to actual showering. I also classify my hair as thicker and coarser than average. No Multigroom can ever replace a dedicated facial shaver in my world, but, for all other DIY work, I find P-N Multigooms to be very useful. When I received the Multigroom 7400 I noticed it's close similarity to the Phillips-NORELCO MultigroomPro (QG3386). While there are cosmetic differences in their outer shells, the Lithium ion battery life, motors, charge/run times and chromium steel primary trimmer blades are the same across these two models. P-N called the MPro "water resistant" and calls the M7400 "shower proof." The MPro and M7400 have slightly different accessories. Common across the two models, functionally, but not physically identical, are: the Precision/Detail trimmer, Bodygroom shaver, Nose trimmer. The MPro also has a Mini foil shaver, for fine edge work, which the M7400 dropped. In my experience, the Pro's Mini foil shaver was not useful to me, so it's not missed in the M7400's load out. Across Multigroom (Pro/7400) models there are 3 adjustable combs: Hair clipping (3-20mm); Beard/Moustache (Pro, 1-18mm) vs Stubble (7400, 1-12mm); Body trimming (3-12mm). All of these attachments are 100% interchangeable between the MPro and M7400. All combs are adjustable at 1mm increments; but the Pro suffers from a manufacturing/design flaw that makes it very difficult to land on the odd-numbered mm comb settings -- fully fixed in the 7400. (If you happen to prefer the MPro's Bodygroom shaver over the M7400's, the former is sold separately by P-N as a single retail accessory.) There are two operational buttons on each model, a power button and a Turbo mode button, the latter of which increases motor speed and battery drain. The Turbo mode button on the MPro remembers that you set it to Turbo between off/on durations of upto a minute. The M7400 requires that you manually turn Turbo mode back on with each and every off/on cycle -- which is an annoyance, because I prefer to always run both in Turbo mode. I've never fully immersed either unit completely in water, but I can confirm that both are in-shower-use water resistant. Both models do not short at the electrical switches when operated under a shower water stream and the main body of the shaver handles have passive top-to-bottom drain-through slots (that also merit specific cleaning with compressed air between uses to prevent clogging). The interesting thing is that my main GoTo tool for head hair cuts remains the significantly lesser Phillips-NORELCO All-in-1 G480 Grooming Kit. This G480 is pre-Multigroom, is NOT water resistant or shower proof and only has a Ni-MH battery that delivers 35 mins max runtime. Ni-MH also requires periodic full discharge to prevent charge "memory" effects. The G480 only has one motor speed that's equivalent to Multigroom Turbo mode. The G480's design and accessories have functional Multigroom similarities, but are not interchangeable, with Multigrooms'. G480's combs only adjust at 2mm increments. The G480 has a Fine detailing blade that is half the width of the Multigrooms' Precision trimmers/mini foil, but I've found no use for it. The main reasons why I prefer the G480 for general head hair cutting are the physical dimensions of it's combs, even though the comb teeth widths, teeth counts and cutter blade widths are IDENTICAL. They somehow manage to perform DIFFERENTLY. Cutting my own head hair, I use the equivalent of 20mm + a two finger scalp-level hair pinch, 20-18mm free-hand and 5mm free-hand. I use straight cuts and thinning cuts. Yet, for whatever reason, I achieve the exact same overall results with only the older G480 in about 20-25 minutes, where using either Multigroom, alone, seems to take 30-35 minutes. The difficulty I encounter is with 5mm head hair edge work, achieving a tapered effect that is pleasing to me. No matter what Multigroom combs I choose, I have to work twice as hard to avoid winding up with a choppy "FlowBee" edge result, whereas I can quickly free-hand the same edge tasks using the G480. The only thing that I can think of to suggest to P-N, should they care to solve this problem, is to put more comb teeth in the Multigroom combs, perhaps doubling the number, reducing, by half, the distance between teeth, and narrowing the overall outside width dimension of the comb assemblies (not the overall width of the actual teeth array). Another thing about P-N combs is that the plastic material that they're made of becomes brittle and prone to breakage, during normal use, in slightly more than two years of use. I don't use harsh chemicals or soaps cleaning them, just warm running water and air drying. Overtime, the plastic teeth become pitted and develop tiny internal hairline cracks, then teeth finally break. I haven't had a Multigroom long enough, yet, for comb teeth breakage, but it has been a problem with the G480. G480 combs are prone to teeth breakage and length setting slider cracks. I anticipate that Multigroom combs will eventually encounter teeth breakage over time. Fortunately, Norelco has been very good about providing replacement G480 combs when I have asked. Hopefully, they'll be just as generous replacing broken Multigroom combs. In comparison with other manufacturers' water resistant personal groomers that I've tried, their collective main shortfall has been too low a chromium content in their cutting steels. Too little chromium and the steels rust if you breathe on them. They require applications of machine oil after each and every steel use/washing, sometimes even requiring full steel disassembly, to fight rust formation (because cuttings ALWAYS gets in between sliding steels). P-N has found the sweet spot between carbon and chromium content in their groomer steels. Stays sharp over time without rusting. While the MPro and M7400 each came with a small tube of clear light machine oil for lubrication, should you need it, it's not needed for rust prevention. This is a huge plus because I always wash personal groomers and accessories after each use. I've never had any P-N personal groomer develop rust. In fact, I have yet to use a single drop of lube oil provided with a P-N Multigroom. Just washing, compressed air blow outs and air drying is almost all the maintenance I have ever had to do for a P-N groomer. Periodically, I have had to loosen to hex screws on the Multigroom main cutter blades to use compressed air to blow out trapped tiny hair clippings; but this is far short of full disassembly. This happens less than twice a year. The only things I do for Multigroom battery maintenance is to avoid more than 50% battery discharge and leave them plugged into to their AC chargers between uses. The chips in the Lithium ion batteries and the P-N provided chargers avoid over-charging and simply maintain a full charge. Left in standby AC charging mode, neither the Multigrooms nor their chargers become warm to the touch. Using the G480 mostly for edge work, I wind up running a Multigroom for ~15-20 minutes, in Turbo mode, for all other cutting tasks. That's well under P-N's runtime claim of 60 minutes, in non-Turbo mode, and very likely less than whatever all-Turbo mode runtime must be. (I fully rundown the G480's Ni-MH batteries once every other use, before fully charging, with no standby charging between uses. Once fully charged, the G480 doesn't support standby charging.) My Multigrooms fully recharge in less than an hour, usually in less than 1/2 hour, because I never fully discharge them. A fully discharged G480 needs 10 hours to fully recharge. My G480 is more than three years old and still on it's original battery, with no loss in performance. My MultigroomPro is coming up on two years, is also on it's original battery and performs very similarly to the brand new 7400. I expect the 7400 to have similar longevity. I recommend the Phillips-NORELCO Multigroom 7400 as a buy for DIY groomers. You might find it to be the only weapon that you need in your grooming arsenal, but I will still be keeping my dedicated shaver and trusty P-N G480.

      I would recommend this to a friend

    • Rating: 3 out of 5 stars

      Decent trimmer with some glaring flaws

      Posted
      CraigB
      • Tech Insider NetworkTech Insider Network
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      • Top 250 ContributorTop 250 Contributor

      Pros Large number of trimming attachments Improved hair trimmer means no more cuts Quieter and more solid than previous model Lithium ion battery lasts a long time Self-Sharpening Works in the shower Cons Different attachments are not sealed meaning trimmer hair gets inside with no way to clean unless you also remove the lubricant Attachments don’t have any indication of which way to put them on leading to some fiddling Guard for trimming beards can inadvertently cut at different lengths depending on angle Guard for trimming beards doesn’t lift hair first meaning if you have fine hair the lengths are uneven no matter the direction you trim Cannot run via power cord so if battery is dead you cannot trim Shaver does a poor job of catching finer, software hairs No stand included No cleaning brush I own the previous version of this model and although I liked it, there were some flaws I had hoped had been addressed in the latest update. The first thing a trimmer should do, of course, is trim. I have fine, soft hair which is more of a challenge. Unfortunately, the results turned out to be mixed. First is the general trimmer head. It can be used with the different guards to shape larger areas or without to detail trimming if you like. I preferred using it for details over the detail trimmer as it seemed to be more thorough. The new, more rounded tips, of the latest design don’t cut the back of your neck like the old design. They also seem to do quite a good job for that purpose. The issue is when you are using the facial hair trimmer. It has been redesigned to remove the combs and depth guard in front of the blades. This means that if you don’t keep the trimmer exactly parallel you will trim unevenly very easily. It did so poorly when I was trimming I ended up changing the beard style to hide the problem. Although I don’t normally use a nose hair trimmer, sometimes a little touchup for a formal event where more attention to detail is needed. The new nose hair trimmer does what the old version seemed to struggle with and that’s trimming hair. It does occasionally have a little trouble but the original version was not even useful. If you are a person who require regular trimming of nose or ear hair this should work well. Included in the kit is a traditional foil razor. I didn’t expect much out of this as I usually don’t have much success with my hair type using foil razors. As suspected, this attachment was near useless for me. Repeated attempts at shaving resulted in an irritate neck more than a trimmed one. I can’t completely fault the trimmer as it seems my hair type is a challenge for all trimmers. However; I can say if you have fine or soft facial hair this trimmer won’t help much. It is nice for this to include wet or dry functionality. I might use it to trim my beard some day in the shower if I can ever get a mirror that doesn’t fog up. Until then, the main possible use would be bodily trimmer. I would like to use this feature but I just have one issue. It doesn’t seem hygienic to use the same trimmer head for the rest of your body as you would your face so of course I didn’t try to use it to trim body hair. It would be nice if there were a head just for face and another of the same for just the rest of your body. The kit includes a travel bag. If you travel a lot this will come in handy but I suspect a lot of potential customers such as myself already have a travel shaving bag or maybe several. What we don’t have is a stand for holding the trimmer and the attachments at home. A bag can also be purchased cheaply and will work find but you can’t go out and buy a trimmer stand anywhere. I hope in a future version the bag is changed in favor a stand. The fact that it comes with no stand brings up another issue. If you want to charge it, you don’t have a place to put it except just awkwardly sitting on your counter. If you ever forget to charge it like me since it doesn’t have a neat way to sit on the counter, you will run into another limitation. Although it has a lithium ion battery, which is great for runtime and power, it cannot be run directly off the cord. If you take the trimmer out of the bag and battery is dead or it dies abruptly while trimmer you must wait about 30 minutes for it to be of any use. I was really hoping to see this addressed from the previous generation. I personally like to keep my trimmer clean. I don’t like hair stuck in all parts when I put it away because inevitably the trimmings end up in my clothes or elsewhere. This is another area where the Phillips trimmer falls short. Most attachments are open inside and allow trimmed hair to fall inside and right into the white grease that lubricates it. No brush is provided in the kit to clean up. Even if you do have a brush, you still have a problem. You can’t effectively clean out the hair without removing the grease. This means your best option is to leave the hairs to collect insides the heads. Overall the design forces you to deal with the mess. For all the cons, I still like the trimmer as it gets the job done and offers a lot for the price. I only wish that Phillips has made some adjustments that could have made this unit much better.

      I would recommend this to a friend

    • Rating: 5 out of 5 stars

      Great all around Shaver and Trimmer

      Posted
      Nate34
      • Tech Insider NetworkTech Insider Network
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      • Top 100 ContributorTop 100 Contributor

      This is an overall great shaver/ trimmer for men. I got this exactly when I needed it. I had been using a basic wired type clippers for awhile. Well it broke so I needed a new way to cut my hair and beard and this fits the bill. I keep my hair on my head very short. I basically keep it almost bald. I was just using the clippers without any attachments for my head. And for my face Ive had a goatee for years and within the last year decided to go full beard. I like it medium length. So I need something that can do all of this. This has all of the attachments and tips I need. Ill list everything it comes with so people will know: 1) Cordless Shaver/ Trimmer 2) Carrying Bag 3) AC Adapter for charging 4) Oil to lubricate the blades 5) Nose trimmer 6) Detail trimmer 7) 3 different combs (Body, Stubble, and Hair) The carrying bag is nice to keep everything all together since there are several different pieces. When I first got it I started charging it. It takes about an hour to fully charge. While it was charging I tested out how to switch out the heads which is as simple as twisting off and on. Then there are different comb attachments that allow you to adjust the length of your trimming, cutting, and shaving. They slide into place then have an adjuster with multiple lengths to choose from. After it fully charged it was ready to go. I was in need of shaving my entire head, as well as trimming down my beard so I tested it out. So far it has worked great. I was able to shave my entire head with no issues. I thought it was going to be harder because the trimmers head isn't as wide as standard clippers. But not only did it shave it easily, it was much closer as well, which is great since I wont have to shave it again for awhile. This was with no adjustment combs, just the bare trimmer. For my beard I used the foil for shaving off my unwanted beard, then switched to the trimmer head with one of the adjustment combs. I started at the longest setting just to see how short that would be, then went down from there. At setting #5 it was the perfect length. After all of this shaving I thought I had used up quite a bit of battery so I reconnected it when I was done. In less then 10 minutes it was at full again. So I know the battery will last quite awhile on a single charge. Overall I am very happy with this set. It comes with all the tools I need for my hair and beard which is great. And it all fits in an easy to carry bag. If your like me and want a simple way to keep your hair and beard nice this is a great choice.

      I would recommend this to a friend

    • Rating: 3 out of 5 stars

      Multi-Groomer All-in-One, Master of None?

      Posted
      CriticalEye
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      • My Best Buy® Elite Plus MemberElite Plus Member

      Philips Norelco Multigroom 7400 (7000 Series) Body Trimmer, Model #QG3398/69 All-in-One, Head-to-Toe Rechargeable Cordless Electric Grooming Kit for Face, Head, & Body: 6-Zone Total Grooming Hair & Beard Back & Shoulders Chest & Abs Underarms Groin-area Legs Advanced lithium-ion rechargeable battery delivers max power for hi-performance cutting w/long-lasting run time (up to 1hr): fully charges in 1hr, cordless use only Self-sharpening steel blades: designed to effectively cut each hair perfectly, preventing skin irritation Turbo boost for faster results even w/dense hair Premium leather bag: keeps everything together for easy storage Shaving & Styling App: www.philips.com/groomingapp Small plastic tube of lubricating oil 2yr Warranty (extended 6mo to 2½yr if you complete the registration) Automatic Worldwide Voltage (100-240V) Shower proof: use wet or dry, in or out of shower; simply rinse device under faucet for easy cleaning Full-size metal guard trimmer: for neckline, sideburns, & chin -Hair Clipping Comb: 18 length settings from 1/8-25/32” (3-20mm) -Stubble Comb: 12 length settings from 3/64-15/32” (1-12mm) -Detail Trimmer: for defining sharp lines around your beard or goatee -Nose Trimmer: to trim unwanted hairs -Bodygroom Shaver: for a smooth shave below the neck -Body Trimming Comb:10 length settings from 1/8-15/32” (3-12mm) Background I’ve been using Norelco electric shavers since 1980. I currently use the following Philips/Norelco products: -Philips Sonicare RS930 Toothbrush w/UV Sanitizer -Norelco 1090XD Arcitec 9195XL Rechargeable Cordless Shaver -Norelco T900 Rechargeable Cord/Cordless Beard/Mustache Trimmer -Norelco 985RX Rechargeable Cord/Cordless Razor -TS60 Norelco Fabric Steamer/Wrinkle Remover Hair Type/Grooming Needs I have fine, soft, straight hair rather than thick, coarse, or curly hair. I’m not a particularly hairy guy; so, I don’t grow a beard except when I’m on vacation. Pros Use: I use the shaver primarily w/the plastic beard shaving comb on those weekend nights when I want to create a “5 o’clock shadow” look for a barely-there beard (aka stubble). Ergonomics: The appliance itself (w/o attachments) has a nice clean hi-tech look & form factor w/a modern, aesthetically-pleasing black & silver finish—likely made from a common thermoplastic polymer like ABS (Acrylonitrile Butadiene Styrene). Wet/Dry: I like that I can use the device in the shower or over the sink. The razor cuts more effectively & w/more accuracy in dry use mode vs. wet use. I also like that the water-resistant design allows me to get the razor wet if need be when cleaning. Cons It some ways the new Multigroom 7400 seems like a step backwards in terms of simple functionality & design engineering. It’s as though marketing told engineering that they needed an all-purpose groomer for every occasion but then insisted on a low price-point & limited budget w/which to do it. This shaver/groomer tries to be all things to all people & yet it doesn’t really do any one thing exceptionally well. Like most low-cost all-in-one tools, it’s not going to yield professional-grade results. Yes, the new unit appears to be a much more full-featured device w/a lot more bells & whistles, & fancy attachments than Norelco’s older, ‘Plain Jane’ T900 Rechargeable Beard & Mustache Trimmer, which offered a single resident (irremovable) shaving head (along w/one built-in small sliding side head) & a single adjustable hair comb attachment. But the old T900 did the job better, at least for limited but key grooming techniques, like maintaining the ever-popular ‘stubble’ look, w/its simple, sturdy design. On a related note, as Norelco seems committed to offering a groomer w/multiple & interchangeable shaving heads, at least the solid ‘turn-&-lock’ shaving head mechanism is well-designed, even if the attachment tools themselves have a lot of room for improvement. Power: Both the ‘Power’ & ‘Turbo’ buttons can be accidentally toggled off during shaving. Perhaps these buttons should’ve been recessed or rubberized to ensure they’re only activated/deactivated intentionally. At times, the unit seems underpowered, even on the ‘Turbo’ setting. Generally, the higher the RPM, the better the shave. I also don’t like that the device doesn’t ‘remember’ my ‘Turbo’ setting & requires me to manually engage this ‘boost’ for every shave. Rechargeable Battery: I’m not getting the promised 1hr run time, even when I use the shaver in non-‘Turbo’-mode. Yes, there’s a low-battery status indicator light that alerts the user when the battery has only 10min charge remaining. There’s also a quick-charge feature that offers ~5min of run time from just 5min of charging. Still, it’s inconvenient that the razor can only be used in cordless mode; that is, it can’t be used at all while it’s charging. One of the reasons I wanted an electric groomer in the 1st place is that there are mornings when I don’t have time for traditional/manual razor blade shaving. Thus, there are mornings when I don’t have time to stop & recharge the unit, not even for a quick-charge. So, when the razor becomes fully discharged, I’d like to be able to use it in corded mode for a quick trim. My older (2001) Norelco T900 Rechargeable Cord/Cordless Beard & Mustache Trimmer allows me to plug in the razor & use it when I’m in a rush. Finally, these rechargeable batteries should be replaceable, because they always end up going bad over time. Respect the customer by not promoting built-in obsolescence. Grooming Combs: Interchangeable plastic grooming combs slide onto guide grooves located on both sides of the handle. There are tiny plastic detents or latches (small catches that lock the variable movement of the mechanism) that allow the user to select from a range of hair length settings. Unfortunately, the stops are so minute & ill-defined that it’s too easy to skip past the desired notch when the user presses his thumb down & attempts to slide the selector up or down to his desired setting. The setting selector mechanism has a cheap, flimsy feel that makes the unit feel poorly engineered. The setting selector should instead be designed to offer solid, definite mechanical clicks that allow the user to dial up & lock in a preferred setting, much the way Norelco’s previous T900 Rechargeable Cord/Cordless Beard & Mustache Trimmer (2001 model) offered some 15yr ago. Finally, when I remove the plastic hair comb to blow or shake out the accumulated hair, I’m forced to reset the hair length selector to my desired setting every time. Not so w/the better design of the previous T900, which maintains my desired setting w/the patented zoom ring even as I pull off & push back on the hair comb. Overall, again I prefer the 1-head razor like my old (2001) Norelco T900 Rechargeable (NiCad) Cord/Cordless Beard & Moustache Trimmer w/Accu-Control System. It combines a plastic grooved adapter w/a patented Zoom Ring w/9 pre-select settings: .06” (1.5mm), .10” (2.5mm), .16” (4mm), .22” (5.5mm), .30” (7.5mm), .38” (9.5mm), .48” (12mm), .60” (15mm), .72” (18mm). Stand: It would be helpful if the shaver came w/a stand. Whether you want to store it off to the side, on your bathroom vanity countertop or down below, inside your vanity cabinet, to prevent dust accumulation, you’ll wish the unit came w/a stand so that it could sit upright. Tote Bag: The included travel bag should’ve come w/interior pockets/compartments to secure & protect the razor’s multiple attachments. The instructions harp on not damaging the included accessories, yet the ditty bag allows the razor & all its accoutrements to bang & clang around in the bag like loose change, increasing the likelihood that the sensitive blades will be scratched & dulled & that the appliance itself will get scratched & scored. Nose Hair attachment: It can feel odd to use. The cutting mechanism is on the side of the tube, which provides a weird angle for the user. I’m not sure it’s as effective as the round attachments offered w/other models. Cleaning: The unit’s design can make it particularly difficult to keep clean. There’s no cleaning brush included in the kit as there has been w/other Norelco shaver models. This makes it a challenge to remove tiny hair clippings from certain trimmer heads. I’ve been using an Office Depot can of compressed air w/a small straw-like spray nozzle attached (primarily designed for use in cleaning computer keyboards, etc.) in an effort to keep the unit clean.

      No, I would not recommend this to a friend

    • Rating: 5 out of 5 stars

      Great trimmer for beginners!

      Posted
      Namdnas
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      Ok, I want to start by saying that this product was provided to me by Best Buy (Tech Insider Network)/manufacturer for review. Therefore, my opinion of this product is completely unbiased. My entire life, I've always invested in great tech...new phones, PC upgrades, gaming consoles, routers, streaming equipment, TV's, etc. I practice great personal hygiene, but honestly, I've never really invested much into "hygiene tech", such as personal trimmers and the like. I've always just used a regular razor and my wife trims/cuts my hair/beard, etc, for me (she used to be a hairdresser). With that being said, maybe I'm just old-fashioned, but I went into using this with very low expectations. However, after having used it for the first time and trying most all of the features and attachments, both my wife and I say ...WOW. I've enclosed quite a few pictures that shows off all the attachments, bag and accessories received (Edit - scratch that...Best Buy will only let me upload two pictures). Thus far, I have ZERO complaints on this trimmer. It only took about 15-20 minutes to full charge out-of-the-box. The first time I used it, it was on for approximately 40 minutes because I wanted to make sure that I tried enough of it to review AND to ensure that the battery did indeed last. I even used the Turbo mode. While I never had any moments in trimming my semi-beard down that it bogged on me, the Turbo mode was GREAT for getting through those "snaggy" areas. I tried the nose trimmer, detail trimmer, stubble comb and hair comb. Everything on this trimmer is top-notch. I used the stubble comb (which all of the "comb" attachments slide over the main trimmer head and are slide-adjustable) to trim my beard down to maybe 1/2". My wife then used the hair comb to trim the sides of my head very, very low. I was really surprised to see how low it was able to go WITH the comb/guard on it. This is much better than even our electric trimmer! The nose hair trimmer worked great, although I did have some angle issues, which I'm sure will improve once it gets used more! I then took the combs off and used the main trimmer head to get my mustache area. I didn't have any "oops" moments during the entire trim session, either. Even my wife likes it and said she was thoroughly impressed with it. My only complaint, if anything, was the manual. Being a n00b to this stuff, I wanted to read up on each attachment, how to use and how to clean. The manual is one of those poster-sized pieces of paper that you have to unfold about 8-10 times and you can never get it folded back the original way. Ever. I also wish the manual did a better job of explaining how to clean all the parts and accessories. Cleaning: I noticed when I took the main trimmer head off to put the nose hair trimmer on that there was a lot of hair underneath the main head. I asked my wife how to get all of it out and she put the head back on, poured some alcohol in the sink, put the tips of the blade on the surface and turned it on. It worked great. Then, I later read in the paper manual to NOT use alcohol to clean. Ugh - had the manual not been made the way it was, it may have been easier to see this sooner. Not sure why this is the case, as rubbing alcohol dries faster than water AND sanitizes it. I understand not using alcohol on the plastic combs, etc...but why not the main metal trim blade? So, my only complaint? Please just make the future instructions in a booklet-form (and Best Buy, please let me upload more than 2 images...). Other than that, this is a perfect and wonderful, easy-to-use trimmer product. I would personally buy this out-of-pocket, that's how much I love it and how impressed we are with it! I would try it in the shower, since it is wet/dry, but I don't really have need to. I may test it out later though and if I do, I'll update my review.

      I would recommend this to a friend

    • Rating: 4 out of 5 stars

      Great, But Slight Improvement Could Be Used

      Posted
      Panther68
      • Tech Insider NetworkTech Insider Network
      • My Best Buy® Elite Plus MemberElite Plus Member

      To start with, I will admit that I have not yet (although I am certain I will, in due time) tested out all of the attachments. Taking into consideration I had just gotten a haircut a few days before the trimmer arrived, I am, thus, unable to provide any information on the hair comb or stubble comb. As for the body comb, I just haven't tried it yet...but, again, I will. Moving onto what has been tested............... The first attachment I tested (as strange as this might sound) was the nose/ear hair trimmer. In the past, I've tried several nose and/or ear hair trimmers, and I've been seriously disappointed with each, and every, one of them. In short, they have never worked as claimed. In the case of the nose/ear hair attachment for the Philips Norelco Multigroom 7400, it was the exact opposite. It easily, and near-perfectly cleaned up the ear hair (I'm 48, so, yes, I do get ear hair). Off to a great start...but then onto the more-problematic nose hair. The result...once again, it cleaned everything up as near-perfect as it could be without going back to the scissors I'd previously used. On a 1-10 scale, with "10" equating to scissors, I'd rate it 8-9. Moving to the detail trimmer attachment, this I tested by cleaning up the edges of my hair, as well as my side-burn. On the same 1-10 scale, it's at least a 9, and possibly a 10. It left a super-clean line, exactly as it should. Lastly, I, along with my wife, tested the bodygroom shaver attachment. This, depending on whether used "wet" or "dry" created different results. My wife tested it first, in the shower (ie. "wet"), when shaving her legs. Unfortunately, the results were not as good when compared against a traditional disposable razor, which is what she normally uses. Based on her growth-rate for her leg hair, she typically shaves once every 7 days. Using the bodygroom shaver attachment, the amount of stubble it left would equate to approximately 1-2 days growth. On the 1-10 scale, I'm estimating approximately a 4-5. Being a former competitive swimmer, I'm not exactly a "stranger" to shaving my body hair, and so, in order to get an idea of its "dry" shaving capabilities, I shaved the back of my lower legs...and the results were quite different, as it left my legs almost equal to that achieved by a traditional disposable razor. On the same 1-10 scale, I'd give it an 8-9. OVERALL IMPRESSIONS (based solely on the attachments used): I'm impressed with the charging time. A 1-hour charge, to achieve 60 minutes of use, isn't exactly the greatest, but, considering what it is, and the small battery I'm certain it contains, I'm very happy with the charge-to-use ratio. The fact that it's "shower proof" is one of its best features. Most trimmers, including most cordless trimmers, are "dry-use only", so the fact that it can be used while taking a shower is extremely important. While there's no way I can consider the included bag as "premium" (I'm not even certain it's actual leather...more likely to be man-made), the fact that a bag is included, added to the fact that it's large enough for the entire trimmer kit, my electric toothbrush case, a full-size tube of toothpaste, and my electric razor, that makes up for the points lost in Philips claim of a "premium leather" bag. Overall, on the same 1-10 scale, I'd give it an 8. It contains more attachments than most other trimmer kits on the market, and at a competitive price. The included bag (even if it's not "premium leather") is a nice extra touch...and its size is a great bonus. Would I recommend this? That depends. If you're only looking to use this in one location, such as at home, then, unfortunately, my answer would have to be "no", I would not recommend this trimmer kit. There are plenty of corded trimmers, including those made by Philips, that include a fairly equal number of attachments, for a considerably lower cost. However, if you need a trimmer that you will travel with (even if only occasionally), are concerned about the weight (the Multigroom 7400 kit is pretty lightweight), want a cordless/rechargeable trimmer and/or want a trimmer that you can use in the shower, then my answer would be "yes", as this will be one of your best choices...and, quite possibly, your best choice. Yes, there are more expansive brands, but that doesn't make them better. There are also less expansive units, but that could leave question to its quality...and Philips has been known, for many years, as a company that manufacturers quality products. Do your own research, and you should come to a similar, if not the same, conclusion. Disclaimer: This product was provided free, or at a reduced cost, for the purpose of reviewing the product. Nevertheless, the above review, be it positive, negative, or somewhere in-between, is an honest review, and the price paid played no part in my review.

      I would recommend this to a friend

    • Rating: 5 out of 5 stars

      Very good groomer for low $$$

      Posted
      sdmarsh
      • Tech Insider NetworkTech Insider Network
      • My Best Buy® MemberMember

      To begin with, I received this groomer from Norelco / Best Buy free of charge for a review, and my review will be honest. This is a cordless wet or dry groomer that you can also use in the shower if you want. It comes with seven attachments. Two are trimmers. one measures 1 1/4 wide, and the other 3/4 wide for tight spots. Also, there is an attachment piece that functions as a nose hair trimmer of ear hair trimmer. Other attachments : three cheap thin plastic pieces that slide over the large trimmer piece that lets you select varying lengths to trim you hair or beard. Also another attachment that looks like a facial trimmer from an old electric razor. It's called a bodygroom shaver for a smooth shave below the neck. The trimmer pieces are removed buy twisting the trimming piece clockwise, and then counter clockwise to attach. The kit also comes with a tube of lubricating oil and a leather like storage pouch to hold the trimmer and all of the attachments including the recharging cord which is roughly 4' long. The groomer also has a separate button for turbo power boost. You'll get fast results on thick hair with the turbo setting, which increases the cutting speed. Initially it took about 1 hour to fully charge the unit. It will have about 1 hours worth of usage until it needs to be charged again. I have trimmed my sideburns and it works great. I also shaved off my goatee that I had for 1 1/2 years using the large trimmer blade with the hair-clipping comb attachment and it cut through the hair without any problems what so ever, It did not pull any hairs or get jammed. It would have been nice if the groomer kit came with two other items . #1... a small brush to brush the hair off the groomer when you're done with it. Instead, you must blow it off, or like me, I used the small brush from my old grooming kit. #2... would be some sort of base to stand the grooming unit on when not in use. For those that would use this very frequently, having a base to place the unit on so it could be placed on your bathroom sink area would have been great. Overall, I'm giving this 4 1/2 out of five stars. It would have gotten a full five stars if the two items I mentioned above came with the kit. I highly recommend this for yourself or as a gift. Also, the pictures attached to my review are of my actual product.

      I would recommend this to a friend

    • Rating: 4 out of 5 stars

      Almost Does It All

      Posted
      SillyTurtle
      • Tech Insider NetworkTech Insider Network
      • My Best Buy® MemberMember

      My current Phillips Norelco trimmer, which I've had for a lot of years and was fairly inexpensive, has done me wonders. I have dropped it a bunch of times and even though the bigger shaving head is broken, the adjustable comb keeps it together when attached over it so it's still going strong for the most part. Based on this product alone plus a few others in the past I know Phillips means reliable quality. But I know it's outdated and won't last forever, the battery life is shorter than what it used to be (of course) and shaving has become uneven due to wear. I was looking for an upgrade and fortunately this was offered in exchange for a review. This groomer goes above and beyond - while a lot of products' primary focus is facial hair while being just capable enough to also be used on hair on your head or body, this product has the individual tools to do face, hair and body equally as good as if they were separate products. This is mainly because its ability to swap out the heads to use exactly the right tool for the job so you are never using something less efficient. It has the self sharpening steel blades you find on traditional head hair clippers to use on head and face, your usual detail trimmer for precise spots and a separate bodygroom foil shaver for your body. They even throw in a micro-trimmer head for ears, nose or for even more precise areas. On top of this, included are separate combs that attach over the steel head for head hair, facial hair (they call it a "stubble comb") and an additional body hair one that offers another choice of use (or to be used specifically for "delicate" or groin area). The three combs are marked with a picture so you don't forget which is for what which is nice and both the hair and facial combs have their own different length range each. Because of all this, you are never suffering for not having the exact tool for wherever you need. To make it even better the lithium-ion battery lasts 60 long minutes which gives you plenty of time to do what you need. If you prefer to be quicker and more efficient, the fact that it's water/shower proof is the icing on the cake. I love the ability to safely clean the product under running water as it's just more convenient. Despite all this, I do personally have a couple of issues. But first my positive experience with each tool: The foil bodygroom shaver is awesome (note: not for facial or neck hair, regardless of how it looks. Getting a clean shave like that of a foil or flexhead electric razor is not feasible with this product.) The detail shaver and the micro-trimmer are as good as any I ever used. The head and beard combs go by mm so it's great for fading and doing relatively short hair styles. My wife cuts my hair using an actual plug-in electric steel head trimmer but I had her try this. She said it worked even better and between the detail trimmer and hair comb she was able to get great fades that used to take the combination of my old Norelco facial groomer and the steel head trimmer which still wasn't perfect. But then there's the stubble (facial) comb. This one is seemingly useless to me because it has no guard on the comb. Both the other combs have guards - the body one is completely closed and the hair one has those standard backward facing spikes. I never had a facial groomer that didn't have some kind of variation of these two. Because of this, it caused me to cut into my (short) beard as I was trying to go over my jawline and get my sideburns. Your face is anything but flat yet if you happen to angle your hand just a bit, because the comb is just adjacent to the blades with no protection, it seems entirely too easy to completely mess up whatever you are doing. Regardless if it's just for stubble or not, small guards would have been nice. Fortunately the comb for the hair works perfectly fine for facial hair but I don't see myself using the stubble comb ever. Maybe it's just me and I'm missing something now or maybe down the line I will find a use. My other much bigger issue is this doesn't come with a stand to hold the trimmer and heads. Any trimmer I ever got before, including Norelco, had a nice condensed stand to hold the trimmer and all the tools. Now it does come with a real nice leather bag which is great for travel - key word "travel" - but I have very limited counter space and having a storage bag sitting there taking up that much more room is not convenient at all. I saw a similar model that looked nearly the same that DID come with a complete stand so not sure what that's about. Currently I'm using the long sturdy plastic packaging the attachments came in from the box to hold everything although I just have the trimmer laying on the side of the counter. It will suffice for now but it's still a disappointment for sure.

      I would recommend this to a friend





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