Questions & Answers

Q: QuestionWhat does Geek Squad Protection cover?

• A:Answer Geek Squad Protection enhances your manufacturer warranty and covers you for accidental damage.

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Q: QuestionAre there any fees for parts and labor if my camera needs repair?

• A:Answer No, the plan covers 100% of the costs of parts and labor for qualified repairs, with no hidden fees.

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Q: QuestionWhat does this Geek Squad Protection cover?

This question was asked about the related product: Geek Squad® - 4-Year Accidental Geek Squad Protection

• A:Answer It enhances your manufacturer warranty and covers you for accidental damage.

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Q: QuestionDoes Geek Squad Protection cover issues caused by normal wear and tear?

This question was asked about the related product: Geek Squad® - 4-Year Accidental Geek Squad Protection

• A:Answer Yes, Geek Squad Protection covers failures from normal wear and tear, including problems with internal parts or manufacturing defects.

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Q: QuestionWhat happens if the battery in my DSLR camera fails to hold a charge?

This question was asked about the related product: Geek Squad® - 4-Year Accidental Geek Squad Protection

• A:Answer If your original, non-disposable battery fails to hold a charge, Geek Squad Protection will provide a one-time replacement.

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Q: QuestionWhat happens if my camera's battery fails to hold a charge?

This question was asked about the related product: Geek Squad® - 4-Year Accidental Geek Squad Protection

• A:Answer The plan includes a one-time replacement for your original non-disposable battery if it fails to hold a charge.

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Q: QuestionHow often can I get my camera cleaned with this plan?

This question was asked about the related product: Geek Squad® - 4-Year Accidental Geek Squad Protection

• A:Answer You can bring your camera to a Best Buy store once a year for cleaning and functionality check.

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Q: QuestionDoes this plan offer any kind of annual maintenance for my camera?

• A:Answer Yes, the plan includes annual maintenance. Bring your camera to a Best Buy store once a year for cleaning and a functionality check.

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Q: QuestionCan I transfer this Geek Squad Protection to someone else?

This question was asked about the related product: Geek Squad® - 4-Year Accidental Geek Squad Protection

• A:Answer Yes, you can transfer your Geek Squad Protection when you sell or give the covered product to someone else, with no additional charges or restrictions.

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Q: QuestionWhat does Geek Squad Protection cover?

This question was asked about the related product: Geek Squad® - 4-Year Accidental Geek Squad Protection

• A:Answer Geek Squad® Protection enhances your manufacturer warranty and covers you for accidental damage.

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Q: QuestionDoes this plan cover power surge damage?

This question was asked about the related product: Geek Squad® - 4-Year Accidental Geek Squad Protection

• A:Answer Yes, the plan covers power surge damage, including surges caused by lightning strikes.

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Q: QuestionWhat if my camera's battery stops holding a charge?

• A:Answer The plan includes a one-time replacement for your original non-disposable battery if it fails to hold a charge.

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Q: QuestionIs damage from a power surge covered under this plan?

This question was asked about the related product: Geek Squad® - 4-Year Accidental Geek Squad Protection

• A:Answer Yes, Geek Squad will fix your camera if it's damaged by a power surge, including those caused by lightning.

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Q: QuestionWhat happens to the Geek Squad Protection if I sell my camera?

This question was asked about the related product: Geek Squad® - 4-Year Accidental Geek Squad Protection

• A:Answer Your Geek Squad Protection can be transferred to the new owner of the camera with no additional charges or restrictions.

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Q: QuestionDoes Geek Squad Protection cover a battery that no longer holds a charge?

This question was asked about the related product: Geek Squad® - 4-Year Accidental Geek Squad Protection

• A:Answer Yes, the plan includes a one-time replacement for your original non-disposable battery if it fails to hold a charge.

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Q: QuestionDoes Geek Squad Protection cover battery replacement?

This question was asked about the related product: Geek Squad® - 4-Year Accidental Geek Squad Protection

• A:Answer Yes, you get a one-time replacement for your original non-disposable battery if it fails to hold a charge.

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Q: QuestionWill I have to pay for parts and labor for qualified repairs under this plan?

This question was asked about the related product: Geek Squad® - 4-Year Accidental Geek Squad Protection

• A:Answer No, Geek Squad Protection covers 100% of the costs for parts and labor on qualified repairs, with no hidden fees.

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Q: QuestionDoes this protection plan cover power surge damage?

• A:Answer Yes, the plan covers power surge damage, including surges caused by lightning strikes.

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Q: QuestionDoes this Geek Squad Protection plan include any annual maintenance for my camera?

This question was asked about the related product: Geek Squad® - 4-Year Accidental Geek Squad Protection

• A:Answer Yes, you can bring your DSLR or mirrorless camera to a Best Buy store once a year for cleaning and a functionality check.

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