Questions & Answers

Q: QuestionWhat types of accidental damage are covered?

• A:Answer This plan covers you for accidental damage.

Q: QuestionI left my tablet in my work lunch cooker with a slightly opened bottle water over the weekend, now I have water damage, can geek squad help with this or do I gotta go through the manufacturer? I

Asked 2 years ago by Derek.

This question was asked about the related product: 1-Year Accidental Geek Squad Protection

• A:Answer Yes! I’m sure they can! I’ve even put mine in a ziplock bag of rice & put on my dashboard of my car & it fixed my problem ! Lol

  Answered 2 years ago by CynthiaW

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Q: QuestionLess than two years ago, I bought a Garmin GPS device and purchased a Protection plan. This plan is active. I have a local Best Buy here in Elk Grove. Do I need to make an appointment or can I just go to customer service.

Asked 1 year ago by ThreeSocks.

This question was asked about the related product: 2-Year Accidental Geek Squad Protection

• A:Answer It's always good to make an appointment. But you actually only need to go in with the device and proof of purchase.

  Answered 4 months ago by Newzguy

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Q: QuestionMy gps is flipping between screens when powered on.

Asked 4 years ago by ChoznbyGod.

This question was asked about the related product: 3-Year Accidental Geek Squad Protection

• A:Answer Replace it because it’s a malfunction that can’t be troubleshooting

  Answered 6 months ago by PennyHood

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Q: QuestionHi. Less than two years ago, I bought a Garmin GPS device and purchased a Protection plan. Even this plan is active, my GPS is damaged, it does not want to turn on, what do I have to do for you to repair it? Can I send them by mail? At the moment I no lon

Asked 7 years ago by armasm9.

This question was asked about the related product: 2-Year Accidental Geek Squad Protection

• A:Answer I have had to send in my laptop when this covid started so it you want to mail it in just call Geek Squad 800 number and they will send you a mailing label and you just send it to them or you can take it to the Best Buy store it is really up to you

  Answered 5 years ago by Sazzyitalian

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