A:AnswerHi Adie. Thanks for the great question! Whenever you do an exchange with your Geek Squad Protection, it actually uses it up. So more than likely, you purchased a new protection plan for the replacement headset. So, if this were to happen again, it would utilize the new plan. I hope this makes sense! If you have any other questions or need further clarification, I'd recommend reaching out to your local Best Buy store. You can find information about your local store at www.bestbuy.com/storelocator.
A:AnswerHi Tori. Thanks for your question! For this type of protection, these cover the individual computer itself. So you would purchase two separate Accidental Geek Squad Protection Plans. If you have any further questions or need help with this, feel free to give us a call at (800) GEEK-SQUAD or (800) 433-5778 so we can help you out.
A:AnswerThanks for your question, Juan. The full terms and conditions for your plan can be reviewed any time at www.geeksquad.com/termsconditions. Generally, the plan does not cover a lost item. If you have any questions about your plan, please call us at (800) GEEK-SQUAD or (800) 433-5778.
A:AnswerThe person who receives the laptop can purchase protection at a later date so long as the item is still within the return period. For full details on our Return & Exchange Promise and Restocking Fees, please visit us online at www.bestbuy.com/return.
A:AnswerHello! To see the specific terms and conditions for your Geek Squad Protection (GSP) plan, please visit www.geeksquad.com/termsconditions. ^Jenni
A:AnswerThe Geek Squad plan says that they cover every electronic device in your house. even if you did not get it from Best Buys. You can't go wrong by trying.
A:AnswerYes it is a 1 time deal. You’ll get refunded what you originally paid minus the protection cost. And you can proceed to buy another product and so the warranty if you wish to it as well
A:AnswerBest bet would be your home owners insurance will replace it and the protection plan would still apply to the new replacement camera if it is the same model. If it got burnt in a place where home owners insurance does not cover it then I would find the melted part or something that you think could be it and bring that in for repair. They will likely issue you a new one instead of repair but then your accidental plan would be fulfilled so I say go with Home owners and keep the accidental plan on going. Good luck!
A:AnswerYou want to take it to best buy, they will look at the Go pro I think, then renew it. If you don't have a receipt I'm sure they can look it up by your information. Just pay for the next year and your done.
A:AnswerYour protection plan is good for the cost of the item you purchased. So say you break your screen and it cost 50 dollars to replace it. Say you purchased said item for 200 dollars. You would then be able to replace the screen 3 more times or have 150 dollars in coverage left. If the damage cost as much as item. You will then need to purchase a new protections plan.
A:AnswerThanks for your question. The full terms and conditions for your plan can be reviewed any time at www.geeksquad.com/termsconditions. Typically the remote that came with the device would be covered under the Geek Squad Protection plan. For support with this, please call us at (800) GEEK-SQUAD or (800) 433-5778.
A:AnswerGreat question. Our Geek Squad Protection plans are meant to be a means to protect your investment in case something malfunctions or breaks unexpectedly. You would not be able to trade in your device through a Geek Squad Protection plan. If you would like more information, the full terms and conditions for your plan can be reviewed any time at www.geeksquad.com/termsconditions.
