“My Xbox Elite series 2 controllers RB is unresponsive but my box and things from the box are at another location and I can’t go get them can I get a new controller or do I need those pieces”
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Hi there. Thanks for reaching out about this. Ideally, you'd want everything in that box. The box and paperwork itself doesn't matter but as long as you have the accessories that came in the box, you should be good to go! If you are missing those, it may affect the amount that can go towards say a new model. I hope this helps. If you have any questions, please reach out to your local Best Buy store and they can help out. You can find information about your local store at www.bestbuy.com/storelocator.
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