Questions & Answers

Name: 2-Year Accidental Geek Squad Protection
Brand: Geek Squad®
SKU: 5074804
Price: 49.99 USD
Rating: 4.8 (2841 reviews)

2-Year Accidental Geek Squad Protection

SKU:: 5074804

User rating, 4.8 out of 5 stars with 2841 reviews.

See Details

Show only Answered Questions

Include AI Generated Q&A

Page Showing 121-140 of 149 questions

Ask a Question

QuestionHello, does geek squad replace my switch if the touch screen presses on its own. Also if I get a replaced switch could I data transfer first to the new switch from the old one before giving the old one up.
Asked 5 years ago by SwitchOwner2020.
- Answer Hi there. Thanks for your great question. I'm sorry to hear about your Nintendo Switch! During this weird time, you have one main option. You can back up what you can with the nintendo cloud storage and try that way. Otherwise, you can give us a call and we can try to find other alternatives while we can't get you into a store right now. If you'd like, please give us a call at (800) GEEK-SQUAD or (800) 433-5778.
  Answered 5 years ago by GeekSquadSupport
  Answer this question
QuestionDoes the GSP cover accidental damage on the Nintendo Switch Lite as well? Thanks in advance!
Asked 5 years ago by Eli.
- Answer Thanks for your question, Eli. The Geek Squad Protection is tied to the one device. If you bought the Accidental Geek Squad Protection for the Nintendo Switch Lite at time of purchase then it would apply. The full terms and conditions for your plan can be reviewed any time at www.geeksquad.com/termsconditions.
  Answered 5 years ago by GeekSquadSupport
  Answer this question
Questionif I buy a Nintendo ship with the two-year protection and it breaks will I have to bring all the thing like the charger and other thing or will I just have to bring the Nintendo switch
Asked 5 years ago by pedro.
- Answer You should bring all the parts to the Switch to see what part is not working correctly. They will hook it all up to see what part needs to be replaced.
  Answered 5 years ago by kris
  Answer this question
QuestionOn the switch lite if it does start to stick drift, will it be replaced free of charge if you have this issue and have the protection plan?
Asked 5 years ago by ssheera.
- Answer Hi there. Thanks for your question. I'm sorry to hear about this issue with your Switch Lite. We would start with looking at it and seeing if there's just a common problem and then from there, it's possible replacement would be the go-to. Once our stores open up again, go ahead and visit your local Best Buy to get started on that process.
  Answered 5 years ago by GeekSquadSupport
  Answer this question
QuestionMy Switch joy cons are acting up. They have a “drift”. Could these be replaced?
Asked 5 years ago by Chandyman.
- Answer Hi there. Thanks for your question! I'm sorry to hear about your joy cons having some issues. It's possible that we would replace them. We'd be happy to look them over in the store with you if you'd like. Please visit www.geeksquad.com/schedule to set up a free consultation at your local Best Buy.
  Answered 5 years ago by GeekSquadSupport
  Answer this question
QuestionWill you guys fix the joy con slip the latch we were replace the joy cons
Asked 5 years ago by Jackson.
- Answer Hi Jackson. Thanks for your question. We'd like some clarification into the problem that you're running into with your Nintendo Switch. To get started, please visit www.geeksquad.com/schedule to set up a free consultation at your local Best Buy.
  Answered 5 years ago by GeekSquadSupport
  Answer this question
QuestionI have a switch with your two year warranty recently one of the little finger pads or whatever there called on the right joystick broke off, Will the two year warranty on the switch replace that or will it replace the whole console and joycons?
Asked 5 years ago by Anonymous.
- Answer Thank you for your question. It's always frustrating when something like that happens to our tech. With products like this, the extent of damage can come into play. We may be able to do it, but we would want to check it out first. To get started, please head into a Best Buy near you and visit the customer service counter.
  Answered 5 years ago by GeekSquadSupport
  Answer this question
QuestionWe just got our switch back from geek squad repair and it’s not working. Don’t want too wait another two weeks and the customer service in the Enfield ct store is horrendous. What’s the best way to get it fixed?
Asked 5 years ago by Crunk.
- Answer See if it is still under a manufacturer warranty..maybe they will replace it.
  Answered 5 years ago by TechMom
  Answer this question
QuestionThinking of. Buying a switch for myself if I gear the 2 year protection for the switch will this protect angenst drops and falls like cracked screen and stuff like that is geek squad better then the GameStop warranty thanks for the info
Asked 6 years ago by Lukefoot.
- Answer Thank you for reaching out regarding our protection plans on gaming devices! You are already doing a great thing by seeing how you can best protect your product. Feel free to visit https://bit.ly/2M1p0o8 for details concerning what we cover on gaming consoles when the Geek Squad plan is purchased. Have a great day!
  Answered 6 years ago by GeekSquadSupport
  Answer this question
QuestionI purchased the Nintendo Switch for my son in December and the button that controls the up and down movements is starting to not work. How can I go about getting this fixed?
Asked 7 years ago by Amied10.
This question was asked about the related product: 2-Year Accidental Geek Squad Protection
- Answer You can replace the joycons
  Answered 5 years ago by Awnser
  Answer this question
QuestionHow much would it cost to fix stick drift?
Asked 4 months ago by Dumbboy.
- Answer 1000 bands
  Answered 3 months ago by Niggatron
  Answer this question
QuestionCan you repair a scuf controller
Asked 4 years ago by Devin.
- Answer No they do not.
  Answered 3 years ago by MR7KEYS
  Answer this question
QuestionBought a switch, was told you should buy the warranty for $49.99 bc the controllers go out and we will replace them. So they go out and they tell me we need to send it back to nintendo to repair and they will send back to home. Sorry no switch out...
Asked 4 years ago by WarrantyWorthless.
- Answer I have my Nintendo for 2 month and my 2 and 5 year old son plays haven’t had problems with the control
  Answered 4 years ago by Delias
  Answer this question
Questionhi can you guys fix a Nintendo switch LCD screen connector
Asked 5 years ago by offley.
This question was asked about the related product: 2-Year Accidental Geek Squad Protection
- Answer Hey there. Thanks for the question! We likely wouldn't be able to fix something like this if it were out of Geek Squad Protection or the manufacturer's own warranty. We'd be happy to take a look at the unit and see what can be done. To get started, please visit www.geeksquad.com/schedule to set up a free consultation at your local Best Buy.
  Answered 5 years ago by GeekSquadSupport
  Answer this question
QuestionMy switch is 3 years old and I never bought a warranty for it. Is there an option to buy a warranty that’ll cover it now or is it too late? Does this warranty apply in Saudi Arabia?
Asked 5 years ago by Anonymous.
- Answer Hi there. Thank you for your questions! The Geek Squad Protection does need to be added on within your return policy, so we wouldn't be able to do that at this point. If you were to have the protection, once you leave the country, it is voided during that time. The full terms and conditions for your specific plan can be reviewed any time at www.geeksquad.com/termsconditions. If you have any further questions, please let us know!
  Answered 5 years ago by GeekSquadSupport
  Answer this question
QuestionMy Nintendo switch doesn’t power on
Asked 5 years ago by Bern.
- Answer Hi Bern. Thank you for reaching out about this. I'm sorry to hear your Switch is having some issues. We'd recommend creating an appointment for your local Geek Squad so we can take a look at the unit and see what can be done. To get started, please visit www.geeksquad.com/schedule to set up a free consultation at your local Best Buy.
  Answered 5 years ago by GeekSquadSupport
  Answer this question
QuestionBoth controllers on my Switch do not connect if they do it has to be wireless this makes it hard for me to play recently my right controler will not connect and L is not working.Apps close out of nowhere and says an error ocured . Also drifting controller
Asked 5 years ago by Jazleen.
- Answer Hi there. Thank you for taking time to reach out about this and sorry for the slow response. I'm sorry you're running into issues with the Switch. We'd be happy to help and look into this with you. To get started, please call us at (800) GEEK-SQUAD or (800) 433-5778 to provide us with more information so we can best take care of you.
  Answered 5 years ago by GeekSquadSupport
  Answer this question
QuestionDo you guy repair Nintendo switch
Asked 5 years ago by Naruto.
- Answer Yes we do sir
  Answered 3 years ago by Anonymous
  Answer this question
QuestionIf a joycon has drift and there is still a warranty on the Switch, how will replacing or fixing it work? Would we get a replacement joycon or would you fix it? Would there also be a possibility of switching out for a new switch completely?
Asked 5 years ago by Andy.
- Answer Today I called for the same exact reason. I called 1-866-933-5552 it’s the parts dept. I told them the problem an that I still had coverage an they asked me which color joy cons I wanted from what they had available. An then to my surprise I asked if these were new or refurbished an they said brand new. No need to send old ones an also have 30 days to return if same thing happens. Hope this helps.
  Answered 5 years ago by Jon18627
  Answer this question
QuestionIf you crack your screen . Or accidentally damage the Nintendo switch . Does the warranty only repair it ? Or does it give you an entirely new Nintendo switch/replace it ?
Asked 6 years ago by Joseph.
- Answer You can find the full Terms & Conditions of you Geek Squad Protection Plan at www.geeksquad.com/termsconditions, but, in short, we may either repair or replace your Switch, depending on a number of factors when you bring it in to us.
  Answered 6 years ago by GeekSquadSupport
  Answer this question

Showing 121-140 of 149 questions

previous Page
1
More Pages available
4
5
6
7
8
next Page

Questions & Answers

2-Year Accidental Geek Squad Protection

Q: QuestionHello, does geek squad replace my switch if the touch screen presses on its own. Also if I get a replaced switch could I data transfer first to the new switch from the old one before giving the old one up.

Q: QuestionDoes the GSP cover accidental damage on the Nintendo Switch Lite as well? Thanks in advance!

Q: Questionif I buy a Nintendo ship with the two-year protection and it breaks will I have to bring all the thing like the charger and other thing or will I just have to bring the Nintendo switch

Q: QuestionOn the switch lite if it does start to stick drift, will it be replaced free of charge if you have this issue and have the protection plan?

Q: QuestionMy Switch joy cons are acting up. They have a “drift”. Could these be replaced?

Q: QuestionWill you guys fix the joy con slip the latch we were replace the joy cons

Q: QuestionI have a switch with your two year warranty recently one of the little finger pads or whatever there called on the right joystick broke off, Will the two year warranty on the switch replace that or will it replace the whole console and joycons?

Q: QuestionWe just got our switch back from geek squad repair and it’s not working. Don’t want too wait another two weeks and the customer service in the Enfield ct store is horrendous. What’s the best way to get it fixed?

Q: QuestionThinking of. Buying a switch for myself if I gear the 2 year protection for the switch will this protect angenst drops and falls like cracked screen and stuff like that is geek squad better then the GameStop warranty thanks for the info

Q: QuestionI purchased the Nintendo Switch for my son in December and the button that controls the up and down movements is starting to not work. How can I go about getting this fixed?

Q: QuestionHow much would it cost to fix stick drift?

Q: QuestionCan you repair a scuf controller

Q: QuestionBought a switch, was told you should buy the warranty for $49.99 bc the controllers go out and we will replace them. So they go out and they tell me we need to send it back to nintendo to repair and they will send back to home. Sorry no switch out...

Q: Questionhi can you guys fix a Nintendo switch LCD screen connector

Q: QuestionMy switch is 3 years old and I never bought a warranty for it. Is there an option to buy a warranty that’ll cover it now or is it too late? Does this warranty apply in Saudi Arabia?

Q: QuestionMy Nintendo switch doesn’t power on

Q: QuestionBoth controllers on my Switch do not connect if they do it has to be wireless this makes it hard for me to play recently my right controler will not connect and L is not working.Apps close out of nowhere and says an error ocured . Also drifting controller

Q: QuestionDo you guy repair Nintendo switch

Q: QuestionIf a joycon has drift and there is still a warranty on the Switch, how will replacing or fixing it work? Would we get a replacement joycon or would you fix it? Would there also be a possibility of switching out for a new switch completely?

Q: QuestionIf you crack your screen . Or accidentally damage the Nintendo switch . Does the warranty only repair it ? Or does it give you an entirely new Nintendo switch/replace it ?

Most-viewed items

QuestionHello, does geek squad replace my switch if the touch screen presses on its own. Also if I get a replaced switch could I data transfer first to the new switch from the old one before giving the old one up.

QuestionDoes the GSP cover accidental damage on the Nintendo Switch Lite as well? Thanks in advance!

Questionif I buy a Nintendo ship with the two-year protection and it breaks will I have to bring all the thing like the charger and other thing or will I just have to bring the Nintendo switch

QuestionOn the switch lite if it does start to stick drift, will it be replaced free of charge if you have this issue and have the protection plan?

QuestionMy Switch joy cons are acting up. They have a “drift”. Could these be replaced?

QuestionWill you guys fix the joy con slip the latch we were replace the joy cons

QuestionI have a switch with your two year warranty recently one of the little finger pads or whatever there called on the right joystick broke off, Will the two year warranty on the switch replace that or will it replace the whole console and joycons?

QuestionWe just got our switch back from geek squad repair and it’s not working. Don’t want too wait another two weeks and the customer service in the Enfield ct store is horrendous. What’s the best way to get it fixed?

QuestionThinking of. Buying a switch for myself if I gear the 2 year protection for the switch will this protect angenst drops and falls like cracked screen and stuff like that is geek squad better then the GameStop warranty thanks for the info

QuestionI purchased the Nintendo Switch for my son in December and the button that controls the up and down movements is starting to not work. How can I go about getting this fixed?

QuestionHow much would it cost to fix stick drift?

QuestionCan you repair a scuf controller

QuestionBought a switch, was told you should buy the warranty for $49.99 bc the controllers go out and we will replace them. So they go out and they tell me we need to send it back to nintendo to repair and they will send back to home. Sorry no switch out...

Questionhi can you guys fix a Nintendo switch LCD screen connector

QuestionMy switch is 3 years old and I never bought a warranty for it. Is there an option to buy a warranty that’ll cover it now or is it too late? Does this warranty apply in Saudi Arabia?

QuestionMy Nintendo switch doesn’t power on

QuestionBoth controllers on my Switch do not connect if they do it has to be wireless this makes it hard for me to play recently my right controler will not connect and L is not working.Apps close out of nowhere and says an error ocured . Also drifting controller

QuestionDo you guy repair Nintendo switch

QuestionIf a joycon has drift and there is still a warranty on the Switch, how will replacing or fixing it work? Would we get a replacement joycon or would you fix it? Would there also be a possibility of switching out for a new switch completely?

QuestionIf you crack your screen . Or accidentally damage the Nintendo switch . Does the warranty only repair it ? Or does it give you an entirely new Nintendo switch/replace it ?