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Name: 2-Year Accidental Geek Squad Protection
Brand: Geek Squad®
SKU: 5802711
Price: 279.99 USD
Rating: 4.6 (11663 reviews)

2-Year Accidental Geek Squad Protection

SKU:: 5802711

User rating, 4.6 out of 5 stars with 11662 reviews.

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QuestionI have a GoPro Session with a protection plan good until March. The camera recently suffered some lens damage. Unfortunately, the camera was discontinued and I can no longer be offered a replacement. How will the protection plan be honored?
Asked 5 years ago by GoProNoGo.
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QuestionDoes this plan cover tv's or only computers? I was confused because in the text it does not mention other devices but at the top in the pictures it shows a tv that is messed up and the confused me and wanted to be sure before purchasing.
Asked 5 years ago by Brandon.
This question was asked about the related product: 3-Year Accidental Geek Squad Protection
- Answer geek squad protection i purchased was for a computer. but you can buy for tvs, appliances..... thats why i buy my appliances computers and tvs at best buy, they have not let me down
  Answered 5 years ago by Oscar
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QuestionI accidentally backed over my laptop after my son left it behind the jeep. I have 3 year accidental coverage.. Would this be covered?
Asked 5 years ago by Tgd71.
This question was asked about the related product: 3-Year Accidental Geek Squad Protection
Answer This Question
Question1. Does it support the stylus pen? 2. Does it come with a stylus pen?
Asked 5 years ago by Shahed.
This question was asked about the related product: 1-Year Accidental Geek Squad Protection
- Answer 1. Yes, and it can either be the Dell Active Pen or something more basic. 2. No, it doesn't come with any type of stylus.
  I would recommend:
  - Insignia™ - Slim Stylus - Maroon
    User rating, 4.59 out of 5 stars with 2145 reviews.
  - Wacom - Bamboo Ink Smart Stylus for Windows Ink; 2nd Generation - Gray
    User rating, 4.33 out of 5 stars with 3209 reviews.
  Answered 5 years ago by Tiffany
  Answer this question
QuestionDoes this plan cover repairs/cleaning if the fan suddenly becomes loud?
Asked 5 years ago by Kate.
This question was asked about the related product: 2-Year Accidental Geek Squad Protection
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QuestionWith the 3yr warranty, could I update the RAM and the storage?
Asked 5 years ago by Carlos.
This question was asked about the related product: 3-Year Accidental Geek Squad Protection
Answer This Question
QuestionWhen I bring in my Lenovo Chromebook tomorrow morning because 4 letters on my keyboard are not working how long is it going to take for them to repair it?
Asked 5 years ago by ashley95.
This question was asked about the related product: 2-Year Accidental Geek Squad Protection
Answer This Question
QuestionDoes the one year protection plan cover accidental spills on the keyboard or any part of the laptop? If so, would the laptop be repaired at no additional charge?
Asked 5 years ago by JuneJune.
This question was asked about the related product: 1-Year Accidental Geek Squad Protection
Answer This Question
Questionhello previously I sent my laptop to repair the speakers were damaged and they repaired it but after only a week the speakers were damaged again .... I contacted Microsoft and they tried but could not do anything the speaker system is totally damage
Asked 5 years ago by Martha.
This question was asked about the related product: 1-Year Accidental Geek Squad Protection
Answer This Question
QuestionI just purchased the 3 year accidental plan and a new laptop. Info is slim on what it covers. Where can I find detailed information on what it covers
Asked 5 years ago by Rainy.
This question was asked about the related product: 3-Year Accidental Geek Squad Protection
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QuestionI just purchased a Levino laptop from the online warehouse because the store was out of them. The sales person said the geek squad would transfer data from my “dead” laptop to the new one if I got the 1 yr subscription. How do I schedule the transfer?
Asked 5 years ago by QualityInk.
This question was asked about the related product: 1-Year Accidental Geek Squad Protection
- Answer Thanks for your question! In order to schedule the transfer, please visit www.geeksquad.com/schedule to set up a free consultation at your local Best Buy or call us at (800) GEEK-SQUAD or (800) 433-5778.
  Answered 5 years ago by GeekSquadSupport
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QuestionI have the 3 year plan on my ASUS ROG gaming laptop. It has been running extremely hot, then everything will lock up, shut down and not turn on for about 45-60 minutes. It happens regularly and it's getting worse. Can I replace it with another laptop?
Asked 5 years ago by Replacement.
This question was asked about the related product: 3-Year Accidental Geek Squad Protection
Answer This Question
QuestionHow do I install the the free Webroot???
Asked 5 years ago by chuck.
This question was asked about the related product: 1-Year Accidental Geek Squad Protection
Answer This Question
QuestionI have two fire tablets 8th gen both screens cracked I do have the Geek Squad accidental protection for one year is this covered.
Asked 5 years ago by Queenbee.
This question was asked about the related product: 3-Year Accidental Geek Squad Protection
- Answer Definitely take it in and let them look at it. My daughter's computer had a cracked screen and they are replacing the screen-no charge!
  Answered 5 years ago by Lileo
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QuestionIs geek squad services included, i bought a gaming pc recently with the 3 year plan and its been crashing a lot wondering if bringing it in for them to fix it is included.
Asked 5 years ago by Ban999.
This question was asked about the related product: 3-Year Accidental Geek Squad Protection
Answer This Question
QuestionI don't want this coverage. Can you please put my funds back on my card ASAP please
Asked 5 years ago by Anonymous.
This question was asked about the related product: 1-Year Accidental Geek Squad Protection
- Answer Hi there. Thank you for reaching out about this. We can definitely look into it for you. To get started, we do ask that you give us a call at (800) GEEK-SQUAD or (800) 433-5778.
  Answered 5 years ago by GeekSquadSupport
  Answer this question
QuestionMy monitor fell and the screen broke. Is this covered by my geek squad replacement plan?
Asked 5 years ago by DiegoM.
This question was asked about the related product: 2-Year Accidental Geek Squad Protection
- Answer Hey there. Thank you for reaching out about this! I'm sorry to hear about your monitor! It happens to the best of us, unfortunately. At this time, the Geek Squad Protection does not cover accidental damage. The full terms and conditions for your specific plan can be reviewed any time at www.geeksquad.com/termsconditions.
  Answered 5 years ago by GeekSquadSupport
  Answer this question
QuestionMy surface go purchased just under 2 years ago keeps glitching and crashing randomly. It was factory reset and still keeps doing it. Is this covered under my 2 year accidental coverage?
Asked 5 years ago by Nikki.
This question was asked about the related product: 2-Year Accidental Geek Squad Protection
- Answer Hi Nikki. Thank you for your question!! I'm sorry to hear your Surface is having some issues. It absolutely could be if there is a hardware defect. I'd recommend setting up an appointment for Geek Squad for us to take a look. To get started, please visit www.geeksquad.com/schedule to set up a free consultation at your local Best Buy. We look forward to seeing you!
  Answered 5 years ago by GeekSquadSupport
  Answer this question
QuestionI had gotten a msi about a year ago and got a 3 yr adh not knowing storage was very low and the gameplay only work right when connected to the charger i was wondering if the 3 yr adh covers the return or exchange policy as well?
Asked 5 years ago by Ag007.
This question was asked about the related product: 3-Year Accidental Geek Squad Protection
- Answer Hi there. Thank you for reaching out about this! The accidental Geek Squad Protection plan cannot initiate a return/exchange. It sounds like we may be able to upgrade the storage and adjust power settings to boost the gameplay. To get started, please visit www.geeksquad.com/schedule to set up a free consultation at your local Best Buy.
  Answered 5 years ago by GeekSquadSupport
  Answer this question
QuestionI purchased a 1 year for $144.99 but see it is also available for $99 - is there any difference between the two? I would obviously prefer to pay the lower price!
Asked 5 years ago by Kat.
This question was asked about the related product: 1-Year Accidental Geek Squad Protection
- Answer Hi Kat! Thanks for your question and sorry for the slow response! More than likely, you're seeing a different unit at a different price point. The Geek Squad Protection goes off of the price for the product. We'd like to hear more and see if we can clarify it further for you. Please let us know if you still need help.
  Answered 5 years ago by GeekSquadSupport
  Answer this question

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Questions & Answers

2-Year Accidental Geek Squad Protection

Q: QuestionI have a GoPro Session with a protection plan good until March. The camera recently suffered some lens damage. Unfortunately, the camera was discontinued and I can no longer be offered a replacement. How will the protection plan be honored?

Q: QuestionDoes this plan cover tv's or only computers? I was confused because in the text it does not mention other devices but at the top in the pictures it shows a tv that is messed up and the confused me and wanted to be sure before purchasing.

Q: QuestionI accidentally backed over my laptop after my son left it behind the jeep. I have 3 year accidental coverage.. Would this be covered?

Q: Question1. Does it support the stylus pen? 2. Does it come with a stylus pen?

Q: QuestionDoes this plan cover repairs/cleaning if the fan suddenly becomes loud?

Q: QuestionWith the 3yr warranty, could I update the RAM and the storage?

Q: QuestionWhen I bring in my Lenovo Chromebook tomorrow morning because 4 letters on my keyboard are not working how long is it going to take for them to repair it?

Q: QuestionDoes the one year protection plan cover accidental spills on the keyboard or any part of the laptop? If so, would the laptop be repaired at no additional charge?

Q: Questionhello previously I sent my laptop to repair the speakers were damaged and they repaired it but after only a week the speakers were damaged again .... I contacted Microsoft and they tried but could not do anything the speaker system is totally damage

Q: QuestionI just purchased the 3 year accidental plan and a new laptop. Info is slim on what it covers. Where can I find detailed information on what it covers

Q: QuestionI just purchased a Levino laptop from the online warehouse because the store was out of them. The sales person said the geek squad would transfer data from my “dead” laptop to the new one if I got the 1 yr subscription. How do I schedule the transfer?

Q: QuestionI have the 3 year plan on my ASUS ROG gaming laptop. It has been running extremely hot, then everything will lock up, shut down and not turn on for about 45-60 minutes. It happens regularly and it's getting worse. Can I replace it with another laptop?

Q: QuestionHow do I install the the free Webroot???

Q: QuestionI have two fire tablets 8th gen both screens cracked I do have the Geek Squad accidental protection for one year is this covered.

Q: QuestionIs geek squad services included, i bought a gaming pc recently with the 3 year plan and its been crashing a lot wondering if bringing it in for them to fix it is included.

Q: QuestionI don't want this coverage. Can you please put my funds back on my card ASAP please

Q: QuestionMy monitor fell and the screen broke. Is this covered by my geek squad replacement plan?

Q: QuestionMy surface go purchased just under 2 years ago keeps glitching and crashing randomly. It was factory reset and still keeps doing it. Is this covered under my 2 year accidental coverage?

Q: QuestionI had gotten a msi about a year ago and got a 3 yr adh not knowing storage was very low and the gameplay only work right when connected to the charger i was wondering if the 3 yr adh covers the return or exchange policy as well?

Q: QuestionI purchased a 1 year for $144.99 but see it is also available for $99 - is there any difference between the two? I would obviously prefer to pay the lower price!

QuestionI have a GoPro Session with a protection plan good until March. The camera recently suffered some lens damage. Unfortunately, the camera was discontinued and I can no longer be offered a replacement. How will the protection plan be honored?

QuestionDoes this plan cover tv's or only computers? I was confused because in the text it does not mention other devices but at the top in the pictures it shows a tv that is messed up and the confused me and wanted to be sure before purchasing.

QuestionI accidentally backed over my laptop after my son left it behind the jeep. I have 3 year accidental coverage.. Would this be covered?

Question1. Does it support the stylus pen? 2. Does it come with a stylus pen?

QuestionDoes this plan cover repairs/cleaning if the fan suddenly becomes loud?

QuestionWith the 3yr warranty, could I update the RAM and the storage?

QuestionWhen I bring in my Lenovo Chromebook tomorrow morning because 4 letters on my keyboard are not working how long is it going to take for them to repair it?

QuestionDoes the one year protection plan cover accidental spills on the keyboard or any part of the laptop? If so, would the laptop be repaired at no additional charge?

Questionhello previously I sent my laptop to repair the speakers were damaged and they repaired it but after only a week the speakers were damaged again .... I contacted Microsoft and they tried but could not do anything the speaker system is totally damage

QuestionI just purchased the 3 year accidental plan and a new laptop. Info is slim on what it covers. Where can I find detailed information on what it covers

QuestionI just purchased a Levino laptop from the online warehouse because the store was out of them. The sales person said the geek squad would transfer data from my “dead” laptop to the new one if I got the 1 yr subscription. How do I schedule the transfer?

QuestionI have the 3 year plan on my ASUS ROG gaming laptop. It has been running extremely hot, then everything will lock up, shut down and not turn on for about 45-60 minutes. It happens regularly and it's getting worse. Can I replace it with another laptop?

QuestionHow do I install the the free Webroot???

QuestionI have two fire tablets 8th gen both screens cracked I do have the Geek Squad accidental protection for one year is this covered.

QuestionIs geek squad services included, i bought a gaming pc recently with the 3 year plan and its been crashing a lot wondering if bringing it in for them to fix it is included.

QuestionI don't want this coverage. Can you please put my funds back on my card ASAP please

QuestionMy monitor fell and the screen broke. Is this covered by my geek squad replacement plan?

QuestionMy surface go purchased just under 2 years ago keeps glitching and crashing randomly. It was factory reset and still keeps doing it. Is this covered under my 2 year accidental coverage?

QuestionI had gotten a msi about a year ago and got a 3 yr adh not knowing storage was very low and the gameplay only work right when connected to the charger i was wondering if the 3 yr adh covers the return or exchange policy as well?

QuestionI purchased a 1 year for $144.99 but see it is also available for $99 - is there any difference between the two? I would obviously prefer to pay the lower price!