Questions & Answers

Name: 2-Year Accidental Geek Squad Protection
Brand: Geek Squad®
SKU: 6373070
Price: 59.99 USD
Availability: InStock
Rating: 4.8 (6047 reviews)

2-Year Accidental Geek Squad Protection

SKU:: 6373070

User rating, 4.8 out of 5 stars with 6047 reviews.

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Page Showing 181-200 of 218 questions

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QuestionWill this cover a headset where the wiring was caught on something and torn?
Asked 5 years ago by 2g33k.
- Answer I believe so but not sure, maybe give Geek Squad a call they may be able to answer your question.
  Answered 5 years ago by Cthomas521
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QuestionI bought the protection Plano on Xbox headphones and they have since been discontinued. How do I go about getting a replacement as they have been accidentally damaged?
Asked 5 years ago by Casey.
This question was asked about the related product: 2-Year Accidental Geek Squad Product Replacement
- Answer I had a laptop replaced after it was discontinued, they refunded the full purchase price as Best Buy credit
  Answered 5 years ago by Grif
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QuestionIf I buy the latest Samsung Smart watch with the protection plan, am I able to upgrade my watch with the plan and pay the price difference? If so, do I pay the difference of the CURRENT price difference or the difference from what I paid to the upgrade?
Asked 5 years ago by Jhas.
This question was asked about the related product: 2-Year Accidental Geek Squad Product Replacement
- Answer Yes, I was able to upgrade and pay the difference of current price. In fact the current price was a sale price so I was able to get a good deal.
  Answered 5 years ago by Annie
  Answer this question
QuestionI bought an open box item what happens if the item stops working. Would i get a replacement?
Asked 5 years ago by Jose.
This question was asked about the related product: 2-Year Accidental Geek Squad Protection
- Answer Yes
  Answered 5 years ago by Bigpaul
  Answer this question
QuestionI have apple watch and hp laptop worth $3200 with geek squad protection pending getting overheated and less battery life.Is it possible to get a replacement?
Asked 5 years ago by Raj.
This question was asked about the related product: 2-Year Accidental Geek Squad Product Replacement
- Answer Yes if they cant fix it after sending it out and under warranty
  Answered 1 year ago by 1234
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QuestionWill it replace my headphones if it has unnoticeable more bass vibration on my left ear cup? I just got these btw.
Asked 5 years ago by Gerger.
This question was asked about the related product: 2-Year Accidental Geek Squad Product Replacement
- Answer Yes.
  Answered 5 years ago by AnonymousCustomer
  Answer this question
QuestionI recently bought a Samsung Galaxy Watch Active from Best Buy and also bought the 2 year Geek Squad protection to go with it. Where do I register my watch? Do I need to register my watch? Regards, Karin
Asked 5 years ago by Debbie.
This question was asked about the related product: 2-Year Accidental Geek Squad Protection
- Answer There is no need to register the product anywhere. Just make sure you either hang onto your receipt. If you purchased it with a My BestBuy account at check out in store, or online, it will be in your recent orders.
  Answered 5 years ago by ShinBeR
  Answer this question
QuestionGarmin fenix5 isnt holding a charge anymore. Dies in a few hours. Is this covered under 2 year warranty?
Asked 5 years ago by Gonzo.
This question was asked about the related product: 2-Year Accidental Geek Squad Product Replacement
- Answer I can’t understood
  Answered 5 years ago by viki
  Answer this question
QuestionIt cover any damage on an active 2 screen (broken screen )?.
Asked 6 years ago by Eddy.
This question was asked about the related product: 2-Year Accidental Geek Squad Protection
- Answer Yes, GSP will cover a broken screen.
  Answered 5 years ago by ShinBeR
  Answer this question
QuestionHave a Samsung Galaxy watch purchased in August 2019. All of a sudden, watch will not turn on. Was charged with about 60-70% battery life and just turned off. What do I need to do?
Asked 6 years ago by Mel.
This question was asked about the related product: 2-Year Accidental Geek Squad Product Replacement
- Answer I had a similar issue with a Fossil Sport smartwatch. I figured out that via forums a trick to turn it back on, but I'm not sure how to fix it for a Galaxy Watch. I would suggest contacting Samsung's support directly, visiting their forums or visiting Reddit to figure out how to resolve the issue.
  Answered 5 years ago by awg4321
  Answer this question
QuestionIs my warranty all ready activated, and can i extend it?
Asked 6 years ago by Renee.
- Answer It’s active the moment you pay for it. No extending it. By the time you’ve had a watch for two years anyways it’s going to be time for an upgrade
  Answered 4 years ago by Dinks88
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QuestionIs there a way I can track the last location for Galaxy active2 watch even if the watch is turned off? I tried on the app, Unfortunately, it will not allow me to press on any option since it is not connected. The was stolen and it was a gift
Asked 6 years ago by J.
This question was asked about the related product: 2-Year Accidental Geek Squad Product Replacement
- Answer This not a warranty question
  Answered 1 year ago by 1234
  Answer this question
QuestionI have the adh 300 warranty with my galaxy watch but the watch have factory defect and samsung give me refund. Can i reimburse the warranty i have or use it with the new samsung watch i will purchase?
Asked 6 years ago by LA.
This question was asked about the related product: 2-Year Accidental Geek Squad Product Replacement
- Answer If you head in to your local Best Buy we can get you a pro-rated refund on that Geek Squad Protection Plan. If you want to keep the protection, we'll just need documentation of the swap to provide coverage under the existing plan.
  Answered 6 years ago by GeekSquadSupport
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QuestionIf i have a $1500 msi laptop, that already had to be replaced once, with a warrainty. Its getting over heated and afecting performance like last time, may I choose a different PC with a $1400 value to replace it?
Asked 6 years ago by Case.
This question was asked about the related product: 2-Year Accidental Geek Squad Product Replacement
- Answer That’s A Question for customer service
  Answered 9 months ago by KellieB
  Answer this question
QuestionI have the Michael Kors Sofie watch , at this time its lagging a lot and the battery is draining at a higher rate than before. what I wanted to know is with this plan am I able to change brands for my replacement and get a Samsung watch instead?
Asked 6 years ago by rolokrys21.
This question was asked about the related product: 2-Year Accidental Geek Squad Product Replacement
- Answer Thank you for choosing to protect your watch with a Geek Squad Product Replacement Plan! Generally speaking, such plans will offer a replacement of the same item if it is still available. The full terms and conditions for your plan can be reviewed any time at www.geeksquad.com/termsconditions. You may also speak with your local store about this. You can find information about your local store at www.bestbuy.com/storelocator.
  Answered 6 years ago by GeekSquadSupport
  Answer this question
QuestionDoes it covered cracked screen
Asked 7 years ago by Andi.
This question was asked about the related product: 2-Year Accidental Geek Squad Product Replacement
- Answer Yes, the product replacement coverage covers a cracked screen.
  Answered 7 years ago by CommunityAnswer
  Answer this question
QuestionWhat if the face/screen breaks or cracks. Will this plan fix or replace it?
Asked 7 years ago by Curious.
This question was asked about the related product: 2-Year Accidental Geek Squad Product Replacement
- Answer In most cases, yes, this plan will cover accidental damage. The full terms and conditions for this plan can be reviewed any time at www.geeksquad.com/termsconditions.
  Answered 7 years ago by GeekSquadSupport
  Answer this question
QuestionI have the two year plan on my Fitbit Charge 2. The Fitbit keeps loosing its charge too quickly, so I am going to be bringing it in. Using the plan, can I use the replacement money towards purchasing an Apple 4 watch, instead of the Charge 2?
Asked 7 years ago by UkGirl.
This question was asked about the related product: 2-Year Accidental Geek Squad Product Replacement
- Answer Yes
  Answered 7 years ago by DJJDRock
  Answer this question
QuestionMy fossil q wander gen 2 has some type of watermarks around the edge of the watch face... is this covered under my 2 year warranty under normal wear and tear?
Asked 7 years ago by Anonymous.
This question was asked about the related product: 2-Year Accidental Geek Squad Product Replacement
- Answer Yes. Take it into your nearest Best Buy/Geek Squad and they will send it off for repair or if it is not able to be repaired you get the value of the watch back to get a new one!
  Answered 7 years ago by DJJDRock
  Answer this question
QuestionIs the leather band under warranty?
Asked 7 years ago by Anonymous.
- Answer the OEM band would be covered on the vivoactive 3. The band that mine came with (the OEM) was not leather.
  Answered 7 years ago by azwillie
  Answer this question

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Questions & Answers

2-Year Accidental Geek Squad Protection

Q: QuestionWill this cover a headset where the wiring was caught on something and torn?

Q: QuestionI bought the protection Plano on Xbox headphones and they have since been discontinued. How do I go about getting a replacement as they have been accidentally damaged?

Q: QuestionIf I buy the latest Samsung Smart watch with the protection plan, am I able to upgrade my watch with the plan and pay the price difference? If so, do I pay the difference of the CURRENT price difference or the difference from what I paid to the upgrade?

Q: QuestionI bought an open box item what happens if the item stops working. Would i get a replacement?

Q: QuestionI have apple watch and hp laptop worth $3200 with geek squad protection pending getting overheated and less battery life.Is it possible to get a replacement?

Q: QuestionWill it replace my headphones if it has unnoticeable more bass vibration on my left ear cup? I just got these btw.

Q: QuestionI recently bought a Samsung Galaxy Watch Active from Best Buy and also bought the 2 year Geek Squad protection to go with it. Where do I register my watch? Do I need to register my watch? Regards, Karin

Q: QuestionGarmin fenix5 isnt holding a charge anymore. Dies in a few hours. Is this covered under 2 year warranty?

Q: QuestionIt cover any damage on an active 2 screen (broken screen )?.

Q: QuestionHave a Samsung Galaxy watch purchased in August 2019. All of a sudden, watch will not turn on. Was charged with about 60-70% battery life and just turned off. What do I need to do?

Q: QuestionIs my warranty all ready activated, and can i extend it?

Q: QuestionIs there a way I can track the last location for Galaxy active2 watch even if the watch is turned off? I tried on the app, Unfortunately, it will not allow me to press on any option since it is not connected. The was stolen and it was a gift

Q: QuestionI have the adh 300 warranty with my galaxy watch but the watch have factory defect and samsung give me refund. Can i reimburse the warranty i have or use it with the new samsung watch i will purchase?

Q: QuestionIf i have a $1500 msi laptop, that already had to be replaced once, with a warrainty. Its getting over heated and afecting performance like last time, may I choose a different PC with a $1400 value to replace it?

Q: QuestionI have the Michael Kors Sofie watch , at this time its lagging a lot and the battery is draining at a higher rate than before. what I wanted to know is with this plan am I able to change brands for my replacement and get a Samsung watch instead?

Q: QuestionDoes it covered cracked screen

Q: QuestionWhat if the face/screen breaks or cracks. Will this plan fix or replace it?

Q: QuestionI have the two year plan on my Fitbit Charge 2. The Fitbit keeps loosing its charge too quickly, so I am going to be bringing it in. Using the plan, can I use the replacement money towards purchasing an Apple 4 watch, instead of the Charge 2?

Q: QuestionMy fossil q wander gen 2 has some type of watermarks around the edge of the watch face... is this covered under my 2 year warranty under normal wear and tear?

Q: QuestionIs the leather band under warranty?

QuestionWill this cover a headset where the wiring was caught on something and torn?

QuestionI bought the protection Plano on Xbox headphones and they have since been discontinued. How do I go about getting a replacement as they have been accidentally damaged?

QuestionIf I buy the latest Samsung Smart watch with the protection plan, am I able to upgrade my watch with the plan and pay the price difference? If so, do I pay the difference of the CURRENT price difference or the difference from what I paid to the upgrade?

QuestionI bought an open box item what happens if the item stops working. Would i get a replacement?

QuestionI have apple watch and hp laptop worth $3200 with geek squad protection pending getting overheated and less battery life.Is it possible to get a replacement?

QuestionWill it replace my headphones if it has unnoticeable more bass vibration on my left ear cup? I just got these btw.

QuestionI recently bought a Samsung Galaxy Watch Active from Best Buy and also bought the 2 year Geek Squad protection to go with it. Where do I register my watch? Do I need to register my watch? Regards, Karin

QuestionGarmin fenix5 isnt holding a charge anymore. Dies in a few hours. Is this covered under 2 year warranty?

QuestionIt cover any damage on an active 2 screen (broken screen )?.

QuestionHave a Samsung Galaxy watch purchased in August 2019. All of a sudden, watch will not turn on. Was charged with about 60-70% battery life and just turned off. What do I need to do?

QuestionIs my warranty all ready activated, and can i extend it?

QuestionIs there a way I can track the last location for Galaxy active2 watch even if the watch is turned off? I tried on the app, Unfortunately, it will not allow me to press on any option since it is not connected. The was stolen and it was a gift

QuestionI have the adh 300 warranty with my galaxy watch but the watch have factory defect and samsung give me refund. Can i reimburse the warranty i have or use it with the new samsung watch i will purchase?

QuestionIf i have a $1500 msi laptop, that already had to be replaced once, with a warrainty. Its getting over heated and afecting performance like last time, may I choose a different PC with a $1400 value to replace it?

QuestionI have the Michael Kors Sofie watch , at this time its lagging a lot and the battery is draining at a higher rate than before. what I wanted to know is with this plan am I able to change brands for my replacement and get a Samsung watch instead?

QuestionDoes it covered cracked screen

QuestionWhat if the face/screen breaks or cracks. Will this plan fix or replace it?

QuestionI have the two year plan on my Fitbit Charge 2. The Fitbit keeps loosing its charge too quickly, so I am going to be bringing it in. Using the plan, can I use the replacement money towards purchasing an Apple 4 watch, instead of the Charge 2?

QuestionMy fossil q wander gen 2 has some type of watermarks around the edge of the watch face... is this covered under my 2 year warranty under normal wear and tear?

QuestionIs the leather band under warranty?