“Why does this appear on my pre order receipt when I never purchased it or agreed to have it? If I do not remove it will I be charged for this service, despite never approving it for purchase?”

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  Answered by chefrichard1 1 year ago

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• You can go to the website and do a Chat they will help you to make sure you do not have it or to remove it so you are not charged:)

  Answered by PamZ 4 years ago

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• Hi James. Thanks for reaching out about this! I'm sorry that there was some kind of misunderstanding. We should be able to take this off with no issue. If it's an order that is not yet completed, we would want to wait until it's finished and then remove that service. This way, the order is not affected. Once everything is done, please either reach out to your local Best Buy store or contact us at (800) GEEK-SQUAD or (800) 433-5778.

  Answered by GeekSquadSupport 5 years ago

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