1-1 of 1 Answer
Hello, Jim, I recommend to ensure you are sign onto the account you made the purchase on. I also, advise you to clear you cache and cookies from your browser. You are welcome to review our terms and conditions of our Geek Squad Product Replacement Plan. This has the information regarding the replacement process of our plan. https://www.bestbuy.com/usw/termsconditions/anonymous
Sorry, there was a problem. Please try again later.
